Great camera but problem with LUTs
Response from developer
Please reach out using one of the options at the bottom of the settings page so we can help! You can also contact hello@shopmoment.com with Pro Camera in the subject line.
Photo save delay
Response from developer
Unfortunately, this is an iOS limitation, especially on the lock screen. The photo shouldn’t be lost forever though. Check Moment -> Recovered Media in Files.
SUPER, MAIS …
Response from developer
Please reach out using one of the options at the bottom of the settings page or by emailing hello@shopmoment.com with Pro Camera in the subject line. Let us know if you're using an external mic. It sounds like something odd might be happening with the audio system.
Good app but has a major issue
Response from developer
Please reach out using one of the options at the bottom of the settings page or by emailing hello@shopmoment.com with Pro Camera in the subject line. There are a few iOS issues that can cause this, but you should at least find your recordings in Files under Moment -> Recovered Media.
Works great with Moment Lenses
Unable to revert
They disable 2x telephoto
AWESOME
Response from developer
Means a lot to us! We hope the app continues to grow with you as you learn more and more. Feel free to reach out on Featurebase, Discord, or Reddit (all linked in the app settings) if you ever have any questions.
It takes learning
Bug photo library last update
Response from developer
This sounds like an iOS bug in which the media library stops responding to requests from third-party apps. Unfortunately we cannot control this, but force restarting your device as follows should fix it: 1. Press and quickly release the volume up button. 2. Press and quickly release the volume down button. 3. Press and hold the side button. 4. When the Apple logo appears, release the side button.
Misleading - no log
This App is beautiful
iPhone17ProMax完全対応して欲しい点
Response from developer
The built-in camera app does not actually use the telephoto (100mm) lens for close-up shots because this lens is physically incapable of focusing closely. Instead, it uses the wide (24mm) lens with a digital zoom to match the focal length of the 100mm lens. You can verify this by covering the telephoto camera with your finger while focusing on something close. If you want similar results in Pro Camera, just use the 24mm option and zoom in about 4x.
Having issues
Devs are cooking 🔥 already beats Blackmagic
Little by little it’s become my go-to for anything shot with intention (vlogs, stock footage, client shoots, slow shutter tracking), native camera still wins for short, last-minute grabs. Between this and Blackmagic Camera, Moment Pro 2 beta is winning me over, Blackmagic feels cluttered and buggier by comparison. I could see this becoming my only camera app before long. Stabilization in the beta feels smoother than before too, though unconfirmed, and I’m excited for the advanced stabilization update.
Overall, great experience and getting better fast.
Response from developer
EDIT: Thank you for the details. There is a way to send logs! It requires some additional steps though, so please email us at hello@shopmoment.com with Pro Camera in the subject line. EDIT: It is frustrating to watch your review get more and more negative with each edit. We are sorry to hear about your issues and would very much like to address them. However, because your experience is an outlier, we need more details about your particular device and settings to investigate the underlying cause. EDIT: regarding the issues you would like us to investigate – please reach out via email, Featurebase, Discord, or Reddit. Editing this review as the only means of communication makes it very difficult for us to gather the necessary information, especially since many of these issues have not been reported by any other users and are not reproducible on our test devices. We would love to gather some more diagnostics from your device. PREVIOUS RESPONSE: Thank you for the detailed feedback! Enhanced stabilization, slow shutter, and burst are all coming. For now, the recommended way to save white balance presets is via Profiles, but I understand how individual WB options could be useful. Please add this to our Featurebase as well when you get a chance!
Great app, Even better developers
Now - if you are new to photography and never used a proper DSLR or SLR film camera, many of the controls and features in this app will mean absolutely nothing to you. I suggest you keep at it and just play with the sittings (or look up a tutorial) because it is absolutely worth learning how to use these features, and Moment Pro Camera II makes it easy to access them.
The auto-settings are pretty much identical to how Apple runs them (even down to the thing that lead me to buy this app - the LiDAR autofocus on iPhones focuses on your window rather than outside of the window!) but this app gives a darn easy interface for manually setting your focus! Something Apple doesn't even give you! This alone is amazing in general, and the fact that the developers went through the effort of adding a green glow to items currently in focus has been quite helpful for taking quick shots whilst on the move in full sunlight.
Now, on that API thing; I noticed shooting video at 120fps caused it to shoot in slow-mo and reached out to the developers. Very promptly, the developers replied to me and explained what the issue was and how it was just a feature of how Apple runs the camera on the back-end. The developers spent a while researching it, and reached back out to me a few months later to tell me that they were unable to find a solution. It's so rare to find a developer team willing to take the time to do tech support in general, and it's even more rare to find a team willing to take the time to reach out to you months after your question was answered.
I love the app, and I love the team behind it. If you're thinking of buying it, buy it. This app is well worth the purchase!
Amazing value
My only suggestion would be if there’s any workaround that would let us see the preview image being as close as the one taken since the difference can be quite noticeable.
Response from developer
We’re working on it! Unfortunately there are a number of iOS limitations that get in the way.
Audio off sync
I use my DJI mic to record audio with the app. It is off sync. They say it’s because I mirrored my phone to my MacBook; to use as an external monitor. Recently did another recording no screen sharing and the audio is slightly off sync.
I am so busy. If you guys send a link for me to upload files instead of having me upload a file on my own time that would be helpful. I’m not an employee. I should not have to work more. Me having to explain this issue is already too much of my time.
Very disappointed. An issue spanning the last 3 months.
perfect... nearly
and the icon on that launch control.. when you are in customisation screen it have a correct size, but when you leave it - it goes smaller and it looks weird
Response from developer
Glad you like it! Please reach out using one of the options at the bottom of the settings menu so we can investigate your issues.
⚠️ Beautiful but too buggy
Had the app open for 23 minutes on my iPhone 17 Pro just customizing presets and settings — not once did I record. Lost 9% charge from that alone, and my phone got so hot I had to close the app before I finished.
ლ(́◉◞౪◟◉‵ლ)
Stabilization is good, roughly on par with Default mode on Blackmagic’s camera app. If you’re shooting handheld without a gimbal depending on your project, you might consider Cinematic or Extreme stabilization on Blackmagic instead. I’m running a SmallRig cage, and Moment’s stabilization works decently with that setup, tho sometimes I'm switching to Blackmagic. Excited for the advanced stabilization update which I guess is in the works?
Pairing a Bluetooth mic before recording sometimes scrambles my capture settings — no idea why, but it resets once I disconnect. Can be fixed manually in the meantime.
Feature requests: 1-5 easily reachable custom function buttons, the ability to delete/edit WB presets, 1-5sec slow shutter, 5+ burst shots for action and a false color option.
I know Moment is a small team, and I’m hoping to see fixes soon — heating and battery drain are the top priorities. If there’s a way to send LOGs directly to the devs, I’ll gladly do that.
Btw just saw your edits. My bad. Your previous update did fix it a bit I think. Not quite ready for this to be my go to yet though. Battery drains too quick, but I'm hopeful 🤞🏼
Response from developer
EDIT: Thank you for the details. There is a way to send logs! It requires some additional steps though, so please email us at hello@shopmoment.com with Pro Camera in the subject line. EDIT: It is frustrating to watch your review get more and more negative with each edit. We are sorry to hear about your issues and would very much like to address them. However, because your experience is an outlier, we need more details about your particular device and settings to investigate the underlying cause. EDIT: regarding the issues you would like us to investigate – please reach out via email, Featurebase, Discord, or Reddit. Editing this review as the only means of communication makes it very difficult for us to gather the necessary information, especially since many of these issues have not been reported by any other users and are not reproducible on our test devices. We would love to gather some more diagnostics from your device. PREVIOUS RESPONSE: Thank you for the detailed feedback! Enhanced stabilization, slow shutter, and burst are all coming. For now, the recommended way to save white balance presets is via Profiles, but I understand how individual WB options could be useful. Please add this to our Featurebase as well when you get a chance!
