Bad App for pay
Response from developer
Thanks for taking the time to share your experience. I’m sorry you ran into issues when trying to use GroupPay. I want to help you get everything working properly. If you can tell me what specifically didn’t work (for example, sign-up, adding payments, calculating balances, or syncing), I’ll use that information to investigate and support you. You can also reach out to our support team with your device type and any error messages you saw. We’re always improving, and your feedback is important.
Scam app
Lifetime licence error
Response from developer
Hi, thanks for taking the time to share this feedback. I’m sorry you ran into the issue with your lifetime pass. That error message typically means the App Store purchase receipt could not be found or validated, which then prevents the premium features from unlocking. I’d like to help you get this resolved as quickly as possible. Please try these steps: 1) Open Money tracker - GroupPay and go to Settings or the subscription/purchase screen. 2) Tap Restore Purchases and wait for it to complete. 3) If it still doesn’t work, please confirm the email/Apple ID you used for the purchase and whether you’re signed in on your device with the same Apple ID. If Restore Purchases doesn’t fix it, please contact me again from the email address that works for you, or reply to this review with your Apple ID (or the transaction details such as the purchase date and order/receipt information). With that, I can verify your purchase on my side and get your lifetime access enabled. I appreciate your patience, and I want to make sure you can use the features you paid for.
