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MonieWorld User Reviews

MonieWorld: Money Transfer
💰 Finance

Customer Experience

Positive experience60.0% of reviews
Neutral5.0% of reviews
Negative experience35.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is MonieWorld Safe?

MonieWorld: Money Transfer appears mostly safe based on user ratings. AppsHunter Safety Score for MonieWorld is 84/100.

This assessment is based on 61 user ratings, with an App Store average of 4.4/5.

Is MonieWorld Legit?

MonieWorld: Money Transfer appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MonieWorld is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

My Account was closed for no reason

I will advise anyone intending to download this app to stay away from it. Downloaded the app worst decision so far am not sure why sure App exist in the first place.
I know many will ignore this review anyway because I ignored the negative reviews I read and downloaded the app.
It is almost like they get people to give them their documents before closing their accounts for no reason or explanation.
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EgeburuEgeburu

Rubbish

Rubbish I tried linking my passport while trying to create an account but you guys rejected my application when there’s nothing wrong with my documents
KinggbegemarazyKinggbegemarazy

Response from developer

Hi, sorry for the frustration this caused. Account rejections are usually due to image quality or document mismatch even when documents seem fine. Please reach out via help@monieworld.com with your details so our team can review your application and clarify what happened.

Best app, quick and smooth use. Highly reliable

I love this app, I have benefited from it greatly.
Ugo AmbassadorUgo Ambassador

Response from developer

Hi Ugo, Thank you for your valuable feedback. We're delighted to have you as one of our users and truly appreciate your support. Please continue enjoying our app. We're here to serve you better every day.

Reference

Great rates however it will be nice to be able to add reference/description each time you’re making a transfer
Lagos unitedLagos united

Response from developer

Hello, Thank you for your feedback! We’re glad you’re enjoying the rates. We appreciate your suggestion to add a reference/description for every transfer, and we’ll share this with our product team as we continue improving the app for a better user experience.

Very very bad customer care

My friend money is on hold for over a month for no reason they said it take 1 to 5 working days to review account it 19 days now no response
thi25434thi25434

Response from developer

Hello, We’re very sorry for the experience. This isn’t the service we want for our Users. Please send details of the issue, including a screenshot and your registered account information, to help@monieworld.com so our team can review and assist further.

Sab

Best money transfer at the moment with good rate unbeatable
rub fix immediatelyrub fix immediately

Response from developer

Hello, Thank you for your kind words! We're glad you're enjoying the app and our support. We look forward to serving you even better.

Don’t bother downloading or referring anybody for them

This people promise referral bonuses, but won’t fulfil it.. they log you out of your account when it’s time to withdraw your bonus. They want you to help them get people but won’t pay you your bonus.
MonieWorld is a scamMonieWorld is a scam

Response from developer

Hello, We’re sorry for the experience. Kindly note referral bonuses are only paid when all conditions are met. Please share details of your referral via help@monieworld.com so we can review and assist.

BEWARE!! Shady behavior from Moniepoint

I made a transfer to my MonieWorld GBP on 3rd September 2025. The funds did not arrive into the account within two hours so I contacted Moniepoint support team and was informed that the transaction was not completed from the other bank. I reached out to the UK bank and they checked their system and told me that the transaction was indeed successful and also provided an FPID number for the transaction (which can only be generated when a funds have been received by the receiving bank). I sent this FPID number to Moniepoint and they repeatedly insisted that they did not receive any funds and the transaction was not completed.
I then asked the originating bank to initiate the process of reclaiming the funds after waiting to see if the funds will be reversed (this was about a week later). After they reached out to Moniepoint, I got an email from Moniepoint now saying that they received the funds on the 3rd of September and were conducting some checks on the funds.
Why would a responsible organization lie about not receiving funds only to come out clean after I initiated the process of reclaiming the funds from the other bank. Very dishonest behavior from MonieWorld. As at today, they are still yet to release the money causing me financial distress. BEWARE!!!!
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CdnDavidCdnDavid

Response from developer

Hello, we sincerely apologize for the delay and inconvenience. Some transactions may require extra compliance checks which can cause delays. Kindly share the FPID and details with us at help@monieworld.com so we can urgently review and resolve this. Thank you for your patience.

Best rate

You offer the most amazing rates and it doesn’t need lots of documentation to be able to use it. Your international passport will do. It really feels like home.
I was a bit worried at first because it slightly delayed but the money dropped in less than 10mins for a first time user.
Take your flowers.
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Dr Sorochi AnyanwuDr Sorochi Anyanwu

Response from developer

Hi, thank you so much for your kind words and for trusting us. We’re glad to hear your transaction was successful and smooth. Your feedback means a lot to us, and we’ll keep working hard to make your experience even better.

Great experience

While I think this app is the best I’ve used so far, I struggle with transferring money to existing beneficiaries. What happens is that anytime I try sending money to a beneficiary, I’m being asked to input the details again and when I do, it tells me ‘beneficiary already exists’. The search bar is also not the best in searching for beneficiaries. This is a pain I wish would be resolved soon and I trust the team to fix it. Until then, I’d make do with alternative apps as I care more about user experience.
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AiyeniromoAiyeniromo

Response from developer

Hello, We appreciate your feedback and are glad you find the app useful overall. We apologize for the inconvenience with beneficiary transfers and the search function. We are actively working to improve these features for a better user experience. Thank you for your patience and support.

App Update

The constant update is annoying
fowler wallsfowler walls

Response from developer

Hello, Thank you for sharing your concerns about the frequency of our updates. Our updates are designed to bring new features and improve performance. We are working to minimize the frequency of updates while maintaining quality on the App. Thank you for choosing MonieWorld.

Excellent

So far the best rates and fast delivery.
FemteyFemtey

Response from developer

Hello, Thank you very much for your 5-star review! Your feedback means a lot and keeps us motivated to do even better!

None

Fast and reliable with the best rates so far
Ogbeni OtunBAOgbeni OtunBA

Response from developer

Hello, Thank you for the great feedback! We're glad you're enjoying the app's speed and rates. We'll keep doing our best to serve you better!

Best rates, lightening speed of payment!

The rate of conversion is the best I could find in the market, user journey was very seamless and speed of transfer was in few seconds.
Best Remittance App out there!
iamp007iamp007

Response from developer

Hi, Thank you so much for the 5-star rating! ⭐ We're thrilled to hear you're enjoying MonieWorld. Your support means the world to us and keeps us motivated to keep improving and adding more features. Happy exploring in MonieWorld! 🌍💰

The technical team has been underperforming so far.

I registered with the app on April 24, 2025, and attempted to upload my UK Driving License to increase my transfer limit for future needs. Unfortunately, I didn’t realize that I needed to take the photo in landscape mode. As a result, I captured a lot of extraneous area outside the ID, leading to an unclear upload.

I've communicated with customer care both via phone and online chat, acknowledged my mistake, and sought assistance. However, it seems that the Monie World Technical team is having difficulty resetting my account, and I’m still facing this issue.

I find it surprising that in a developed market with competitors offering excellent service, encountering such challenges is a reality. I’ve made several attempts to resolve this issue, but I've yet to receive a positive response.

I want to bring attention to any potential technical issues that users may face now or in the future, as it's important to be aware that solutions may take time.

I would rate my experience with the technical team as needing improvement.
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AssedeeqAssedeeq

Response from developer

Hello, Thank you for sharing your experience, and we're truly sorry for the inconvenience. We understand your frustration and appreciate your patience. Your feedback has been noted and will be shared with our team to help improve our technical support and response time. If your issue is yet to be sorted, please send a mail to help@monieworld.com for assistance. Thank you for choosing MonieWorld.

Mr

Nice App. Very fast. Good rates. Keep it up
MidexGeneralMidexGeneral

Response from developer

Hello. Thank you for the great feedback! We're glad you're enjoying the app's speed and rates. We'll keep doing our best to serve you better!

Best Rate

They offer the best rate with peer review/comparisons with regards to the exchange rate. Very transparent, swift and reliable!
Ayodele AkinyemiAyodele Akinyemi

Response from developer

Hello, Thank you for the great feedback! We're glad you appreciate our competitive rates, transparency, and reliable service. We're committed to keeping it that way!

Simple and easy to use

I love how easy it is to navigate which is so user friendly. The transfers are also very fast. I also love how it links my apple pay and allows me may the transfers without having to put in my bank card details every time.
ChosenrayChosenray

Response from developer

Hello, Thank you for the kind words and 5 star rating. We're glad you’re enjoying the smooth navigation, fast transfers, and Apple Pay integration. Making things easier and faster for you is what we’re all about!

Best rate at the moment

You offer the best rates and excellent customer support—it truly feels like home. However, the referral feature in the app needs improvement. Currently, I can only invite a maximum of 7 people, which is quite limiting. Since the service involves money, many people are skeptical about downloading apps directly from the store. They would feel more secure using a personalized referral link. Expanding this feature would encourage more referrals and build trust.
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JennixyluvJennixyluv

Response from developer

Hi, Thank you so much for your kind words. We’re truly glad it feels like home! We appreciate your honest feedback about the referral feature. We've noted your suggestion and will consider it for future improvements. Your input really helps us grow!

A good start

I find the interface of the app not very appealing. It appears plain. The landing page doesn’t give you much options with regard to the main purpose of using the app. For instance, I found it a bit challenging locating how to fund my wallet to enable me to send money. Thus, I was getting a lot of “something went wrong” error messages. This makes the user experience a bit tedious especially for basic IT users.
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Nonny8186Nonny8186

Response from developer

Hello, Thanks for your feedback. We're sorry the app felt difficult to navigate and that you experienced errors. We'll work on making the interface more user-friendly and easier to use, especially for all levels of users.