Moon Board User Reviews

Customer Experience

Positive experience9.8% of reviews
Neutral2.8% of reviews
Negative experience87.4% of reviews

~ Based on 254 written reviews from the US App Store.

What users say

Is Moon Board Safe?

Moon Board does not appear safe based on available data. AppsHunter Safety Score for Moon Board is 36/100.

This assessment is based on 184 user ratings, with an App Store average of 1.6/5.

Safety Analysis

11.4% of ratings point to a safe experience
2.2% of ratings suggest some concerns
86.4% of ratings point to a risky experience

~ Based on 184 App Store ratings for Moon Board.

Is Moon Board Legit?

Moon Board appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Moon Board is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pitiful again

Wow

Awful

App never works

Unnecessarily privacy required

App now blocks recording sends without providing biometrics and other privacy identifiers.

Logged me out and can’t log back in

I was in the middle of a session and I got randomly logged out, it won’t let me log back in now even after changing my password

Bad app

Genuinely bad app. Makes it really hard to enjoy moon board. Lot of internal server errors, problems with connecting to boards, and accounts getting reset

App doesn’t work

I don’t typically write reviews… but the app has been unusable lately. Legitimately I’ve been attempting to simply use the app and I continue to have issues where the app freezes or doesn’t function. I am not even attempting to use the LED lights… pretty awful … and I’m bummed I even bought holds for this system honestly.
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Not good for beginners

Other boards have plenty of easy problems to warm up on. This is out of reach for most climbers at the gym.

Worst board with worst app

Do better, Ben Moon!

Bugs

I can’t log climbs at the moment, the app won’t let me register an e mail even though it’s inputted correctly and sends the user in circles. Sort it out would you

Wont open

Not functional. What are we paying for?

Worst app I’ve ever used in my life

Ever since the latest update, the app won’t even load the 2016 mb climbs, so I can’t even use the moonboard at my gym for its intended purpose. So many other problems, just absolutely awful, shameful really, they could vibe code a better version of this app for free but they won’t

App doesn’t even work half the time

Do better. It’s simple app, invest some time in It please.

Broken

It’s so bad it hurts

If only 0 was an option

If I had a pound for every time I was kicked off the app and had to reset my password I’d have enough to buy my own tension board and be done with this nonsense.

Only getting worse

Somehow the app continues to go downhill in reliability and ease of use. As someone else said, it really doesn’t seem like it should be so hard to have a reliable app. Especially considering how much you’ve gotta spend to get a board setup in the first place. C’mon people.

worse app design ever

It’s quite evident that Moon board has spent zero dollars on design of the app user experience. It’s so incredibly frustrating. The app architecture is so convoluted for no reason. Literally just hire somebody and they could do it in a week. jfc

Can’t even open it anymore after the update

Can’t even open it anymore after the update

Stuck on load screen

App is stuck n loading screen so cant do anything

Still just a flashlight

App is updated. But still cannot get past its loading page. This is the same for everyone in my group.

Terribly frustrating app

Wow it keeps getting worse. Can’t save a profile because every username entry records only the first letter. Can’t log anything because I can’t save the profile. Tapping “Not now” to completing your profile states that you can still log and won’t be reminded for 24 hours but of course it doesn’t work. Please hire an actual developer.
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