Moon Board User Reviews
Customer Experience
~ Based on 254 written reviews from the US App Store.
What users say
Summarized from real user reviews of Moon Board. Based on 184 reviews and a 1.6/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Sports app.
Positive things
- 👍Works perfectly
- 🚀Multi-user connectivity
- 💡Good app and board
Negative things
- 🐛Buggy and glitchy
- 🔒Login and authentication issues
- 🔋Crashes and freezes often
- 👎Poor UI and UX
- 🐛Logging and tracking issues
Is Moon Board Safe?
Moon Board does not appear safe based on available data. AppsHunter Safety Score for Moon Board is 36/100.
This assessment is based on 184 user ratings, with an App Store average of 1.6/5.
Safety Analysis
~ Based on 184 App Store ratings for Moon Board.
Is Moon Board Legit?
Moon Board appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Moon Board is 73/100.
Based on 73 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Wow
App never works
App now blocks recording sends without providing biometrics and other privacy identifiers.
I was in the middle of a session and I got randomly logged out, it won’t let me log back in now even after changing my password
Genuinely bad app. Makes it really hard to enjoy moon board. Lot of internal server errors, problems with connecting to boards, and accounts getting reset
I don’t typically write reviews… but the app has been unusable lately. Legitimately I’ve been attempting to simply use the app and I continue to have issues where the app freezes or doesn’t function. I am not even attempting to use the LED lights… pretty awful … and I’m bummed I even bought holds for this system honestly.
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Other boards have plenty of easy problems to warm up on. This is out of reach for most climbers at the gym.
Do better, Ben Moon!
I can’t log climbs at the moment, the app won’t let me register an e mail even though it’s inputted correctly and sends the user in circles. Sort it out would you
Not functional. What are we paying for?
Ever since the latest update, the app won’t even load the 2016 mb climbs, so I can’t even use the moonboard at my gym for its intended purpose. So many other problems, just absolutely awful, shameful really, they could vibe code a better version of this app for free but they won’t
Do better. It’s simple app, invest some time in It please.
It’s so bad it hurts
If I had a pound for every time I was kicked off the app and had to reset my password I’d have enough to buy my own tension board and be done with this nonsense.
Somehow the app continues to go downhill in reliability and ease of use. As someone else said, it really doesn’t seem like it should be so hard to have a reliable app. Especially considering how much you’ve gotta spend to get a board setup in the first place. C’mon people.
It’s quite evident that Moon board has spent zero dollars on design of the app user experience. It’s so incredibly frustrating. The app architecture is so convoluted for no reason. Literally just hire somebody and they could do it in a week. jfc
Can’t even open it anymore after the update
App is stuck n loading screen so cant do anything
App is updated. But still cannot get past its loading page. This is the same for everyone in my group.
Wow it keeps getting worse. Can’t save a profile because every username entry records only the first letter. Can’t log anything because I can’t save the profile. Tapping “Not now” to completing your profile states that you can still log and won’t be reminded for 24 hours but of course it doesn’t work. Please hire an actual developer.
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