Moonlite Reviews: Is It Legit?

Customer Experience

Positive experience72.5% of reviews
Neutral4.8% of reviews
Negative experience22.8% of reviews

~ Based on 334 written reviews from the US App Store.

What users say about Moonlite

Is Moonlite Safe?

Moonlite - Storytime Projector appears mostly safe based on user ratings. AppsHunter Safety Score for Moonlite is 77/100.

This assessment is based on 526 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.0% of ratings point to a safe experience
4.6% of ratings suggest some concerns
25.5% of ratings point to a risky experience

~ Based on 526 App Store ratings for Moonlite.

Is Moonlite Legit?

Moonlite - Storytime Projector appears to be a legitimate app. AppsHunter Legitimacy Score for Moonlite is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love our Moonlite!

Best way to travel with our bedtime stories. Excellent customer service too!

Excellent Customer Service!

I had lost the 10-digit activation code for my Frozen: Elsa’s Gift story after switching to a new phone. I reached out to Moonlite customer support, and they were incredibly helpful and quick to respond. They helped me resolve the issue, and now my daughters can enjoy their stories again! Wonderful customer service and a great experience overall. Highly recommend Moonlite to families with young children!
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Game Changer

Moonlite has made our bedtime routine so magical! Our little one loves the music, sound effects, and the variety of stories. Having tales and adventures with her favorite characters makes it even easier to get her settled in and ready to listen. The support team is always helpful when we have questions and the responses are lightning fast. Thank you Moonlite!
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Highly recommend! Exceptional customer service as well!

Elementary aged kid has loved these stories since age 2/3. Plan on using this with all the kiddos for bedtime stories. Also had a small issue with a book downloading and customer service was able to help me with the issue and it was fixed pronto!

Amazing!

We love the app. My kids ask to read them stories on the app every night. Would definitely recommend! And the customer service is amazing as well.

Love it

Moonlite Storybook Projector is an absolute must have for bedtime. We have used this projector for many years, and our 3 kids still thoroughly enjoy it. I continue to purchase new stories as
they are the perfect length to keep kids engaged before bedtime .
The only downside is the limited availability of new story reels within Australia . Highly recommend Moonlite story time projector .
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Fun way to read books!

I love the Moonlite Storytime Projector! It works great with my Iphone, super clear and projects great! The books have extra sound effects underlined to push while you read along with background music for extra effects! It’s become a favorite bedtime routine! Customer service is great as well! Prompt and quick to fix should you have an issue!! I highly recommend!!
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Love it!

We have used moonlight with all three of my kids. Our older two (8 and 10) still request it sometimes. It’s so fun snuggling up on the floor with them and projecting it on the ceiling or wall before bed. Highly recommend!

Love it

My 2 year old loves this at night time!! He’s only going to keep enjoying it more as he gets older! Loves the little
Noises that come with some words and loves the trains on the ceiling before bed!

Cute app and great customer service.

My girls loved the projector and stories when they were younger and I loved reading the stories to them. Now they’re older and read independently I am passing it on to a friend but had lost all the activation codes, I emailed customer service to request the codes and they replied in less than 12 hours and resolved my query. Fabulous. 🥰
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My kids love it

I have been using this with my kids for years! All my kids love it, won't go to bed without reading at least one. But wish they can have more Bible stories though.

Helped with what I needed

I emailed moonlite because I bought my projector second hand and didn’t have any boxes for the codes. So I emailed them and they gave me a code for each story I had. I just sent a picture of the wheels I had and then they sent back the codes. They all worked and so glad we can know use them. When I emailed moonlite, they were so quick to respond and reply. That’s the fastest service I’ve ever gotten on an email for help with anything. Highly recommend
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Wasted so much money

I purchased a bunch of reels and now their app is now working

Love Moonlite!!

We have been using Moonlite for a couple years now and while we run across some bugs in the app sometimes, I will say their customer service is top notch and always willing to help and they respond quickly! 5 stars for customer service, 4 stars for the app as there are a couple things we’ve come across that are a bit annoying but tolerable. Our kids love getting to pick out a story reel every night and getting to lay down and look at the pictures on the ceiling. It’s such a fun bonding time with our family! Would recommend the app and story reels to all friends and family!
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Great app

Great app/product, my baby loves the stories. Excellent customers service

Very cute app

Perfect app for my 2 year old almost 3. She absolutely loves the projector and stories. It works great with my IPhone 16 Pro. Highly recommend.

Great product and customer service

My kids love bedtime with their projector stories. Customer service has been super responsive to any enquiries about int’l shipping and codes, so am very happy with both product and support. My kids who are approaching 8 still enjoy it!

Customer service

I have a few of the Moonlite stories with the projector for my kids. All four love them. This review was prompted by the fantastic customer service I just experienced with Moonlite. I bought a 2 story pack. One of them worked one didn’t. I emailed as was prompted on the error message through the app. I got a response well within 24 hrs with a new code. I tried it and it didn’t work but forgot about it. They then took the initiative to email me to see how I was doing with my issue and followed up until resolution. I was very impressed with this. Sometimes I feel like a crotchety old lady sitting in my house thinking to myself “ no one likes to do their jobs right anymore”. Moonlite is still doing a good job ;)
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Great product and customer service

We love the Moonlite projector and use it every night. I forgot to scan 2 boxes and threw away the packaging, and customer service was so quick and helpful.

My kids love it!

We love using the Moonlite projector at bedtime. Such a fun, calm way to wind down. Their customer service/support is also great. I threw away the box for one of our stories not realizing I needed the code to activate it. I reached out and received a reply within minutes and they resolved the issue!
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