Moovit Reviews: Is It Legit?

Customer Experience

Positive experience56.1% of reviews
Neutral5.0% of reviews
Negative experience38.9% of reviews

~ Based on 2,223 written reviews from the US App Store.

What users say about Moovit

Is Moovit Safe?

Moovit: Bus & Transit Tracker appears safe based on user ratings. AppsHunter Safety Score for Moovit is 93/100.

This assessment is based on 61,055 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.7% of ratings point to a safe experience
1.6% of ratings suggest some concerns
6.7% of ratings point to a risky experience

~ Based on 61,055 App Store ratings for Moovit.

Is Moovit Legit?

Moovit: Bus & Transit Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for Moovit is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t even work properly

I go to use the app this morning to get to a job interview and it doesn’t show me any of the correct stops on the way leading to me stopping way to early and then having to walk half and hour there but that’s not even the worst part the app doesn’t even show you the correct route that it takes which is just poo app design and to top it off the constant ads that just make it impossible to use the app without paying money is ridiculous
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needs improvement

could be better as it isn’t aware of major closures that disrupt the entire route its planned for you

best

i ever seen best of app

100% real review (I never write reviews)

Just to start it off like this, I’m from Maryland USA, I’ve never been on a plane I never been out of the country let alone more than 5 hours away from the state I live in. I have no travel experience, no metro experience. I’m on my trip right now in Istanbul turkey and accidentally came across some Turkish citizens to help me with transportation to seeing tourist spots and shopping. I don’t want to pay 20-40 dollars each time to get around so I used metro and buses. When using the Google Maps for transportation, the turkish citizens I met told me that it’s giving me the worst and longest routes to get to the destinations. Apple Maps didn’t work at all for metro and buses. So I did a quick google search for getting around and this app came up. I started using it and oh my god. It’s perfect, gives me exactly which station and need to go to and its name (whole different language names btw), live direction, direction I’m walking in to get to the station and how many stops are left with timer. I’m able to navigate so much easier AND FOR FREE. If I didn’t find this I would not be able to get the full experience of Istanbul turkey. Very good app. I didn’t check if it works for majority of other countries but we will see. I wish I could give more than 5 stars. Very very much recommended.
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Response from developer

Your adventurous spirit shines through in your review, and it's wonderful to see how much you've enjoyed using the app while exploring Istanbul! We're thrilled that it helped you navigate the city efficiently, especially considering your travel experience. It’s heartening to know that it made your trip more enjoyable and enriched your exploration of such a beautiful place. We encourage you to share any feedback for app experience improvements at https://moovit.me/app. Also, don’t forget that Moovit offers a subscription model with discounts for annual subscriptions and additional premium features for Moovit+ subscribers; you can register here: https://moovit.onelink.me/3986059930/b0zmfl74. Thank you for the glowing recommendation!

V

Very useful app and the fact it supports other areas rather than just London and iwatch support too makes the app even better.

Not great

UX is not great and ads are very much in the way.

Lo mejor El mejor MOOVIT.❤️

100%

Very intrusive full screen ads

Functionality is ok, too many intrusive full screen adds saying phone has been hacked etc

🙌🏻👏🏼👍

👏🏼🙌🏻🤩

Great

Is an amazing app

No sirve en guatemala

Solo tira anuncios y nunca carga

Impossible to plan ahead

Ridiculous app. One cannot just check out stops ahead without the app jumping back to one’s location every 5 seconds. Completely useless. Don’t bother downloading.

No live location for Kelowna

Paid before learning there is no live tracking for my town.

Response from developer

We understand your disappointment regarding the lack of live location tracking for Kelowna, especially after your payment. Please know that your feedback is important to us. For any further concerns, we encourage you to share your thoughts at https://moovit.me/app. We hope to enhance your experience in the future!

Ads in a transit app is unacceptable

Why for the love of Pete would I possibly want to wait fifteen seconds for an ad to play when I could be *actively* missing my bus? Why do you want me to pay for actual *tracking* of *transit vehicles* like it says on the tin when TransitApp gives me that for free??

Moovit is predatory nonsense. Alternatives exist; use them.

ETA: developer response perfectly encapsulates my point here. As a business they are more interested in taking in cash than they are providing a competent service. Take note how the developer responds to my point that Moovit+ is a rip-off by suggesting I subscribe to Moovit+. They just want your money, and they provide a deeply inferior service at that.

Use TransitApp instead. It gives you all the paid features of Moovit for free.
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The single worst

The single worst app I have ever used. User experience horrible and they don’t stop interrupting with ads .

Ads make it unusable

An app that is often being used to check current bus times should not have ads this often, makes the user experience terrible

Response from developer

It's disheartening to hear that the frequency of ads is impacting your experience. We've implemented ads to support our free service, but you can remove them by subscribing to Moovit+, which also offers premium features. You can register here: https://moovit.onelink.me/3986059930/b0zmfl74. Your feedback is invaluable, and we hope you continue to find value in the app!

Muy buen servicio

Muy puntuales y excelente servicio

Great app

Really helpful!

Very accurate

Very accurate then others app and simply to use !

The Worst App Ever

It’s the only app that can be used here in Israel but it gets stuck more often than not on simple tasks. It can’t load. It barely figures out where you are. And by the time it does what it’s supposed to do you’ve missed your bus/train/tram, etc.