MOOZ User Reviews

Name: MOOZ: Teach Music Online
Rating: 4.5 (101 reviews)

MOOZ: Teach Music Online

CBI Technologies

📚 Education

📊 Productivity

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Мобильное приложение не работает

Верните обратно корректную работу с телефона, это было максимально удобно и возможно в любом месте. Неделю назад обращалась в поддержку, сказали - все будет работать, но рекомендуют с компьютера. Мне нужно не так много функций, а только самые базовые - совершать звонок, синхронный звук и воспроизводить песни. Сейчас же мобильное приложение вообще ничего не позволяет, сразу экран «установите на компьютер», там даже иконки «связаться с поддержкой» сразу в приложении нет. Хотя повторюсь - неделю назад это еще было возможным и сказали после оплаты тарифа все будет. А что теперь?! Даже оплатить не могу

Polya.ya

a month ago

Response from developer

Здравствуйте, вернули. Попробуйте сейчас. Если вас устроит то повысьте рейтинг вашего отзыва. Хорошего дня!

Best online lesson app

I’ve used a few different video platforms for online music lessons but Mooz is by far the best. I teach online 5 days a week and have very few issues - and these are quickly resolved by the live online chat. Highly recommend.

Mousai#1

2 months ago

Not as good as they claim it is.

I have been using the paid version of Mooz for a few months now, and it's been a constant disappointment. The audio quality was never very god, nor was the video. Anytime I would start speaking or playing along with my students, their audio would completely cut out. I decided to do a test comparison with ZOOM and found that the video and audio quality was significantly higher, and would stay that way through out the entire lesson. And the cost does not reflect the level of service provided. A year ago I understood why it was maybe a better option, as ZOOM's audio didn't have the "original sound for musicians" option in their audio setting. I don't think the servers you are using are big enough to handle your services at high quality.

Andrzej J K

2 months ago

Response from developer

Thank you for reaching out to us. If you'd like us to assist you, please contact our support team and we'll resolve your issue. Thousands of teachers teach daily lessons, and we're confident in our servers.

Ошибка приложения

Здравствуйте,на почту поддержки позавчера написала письмо с вопросом о работе приложения на айфон.Не могу вести занятия с телефона ,постоянно просит установить только на компьютер,но поддержка не отвечает более суток,соответственно вопрос не решается.Подскажите,пожалуйста,сроки ответа поддержки?!

Leya _m

3 months ago

Response from developer

Добрый день, спасибо за ваш отзыв. Мы ценим вашу обратную связь и сожалеем о возникших неудобствах. Напишите пожалуйста нам в чат поддержки приложения или на почту team@mooz.pro. Наши специалисты смогут диагностировать проблему и помочь ее устранить.

Hi-Fi Sound for Music Lessons

This app has excellent sound quality.
It supports multiple camera angles.
Overall great software. Thanks!
Zac

Zac Jazz Musician

3 months ago

Невозможно пользоваться приложением

Невозможно зайти в личный кабинет. Приложение предлагается перейти в браузер и после этого ты переходишь на вечно загружающуюся страницу. И тоже самое на Windows.

Mrs. Nef1

4 months ago

Response from developer

Спасибо за ваш отзыв. Сожалеем, что вы столкнулись с трудностями при входе в личный кабинет как в приложении, так и на Windows. Пожалуйста, свяжитесь с нашей службой поддержки support@mooz.pro мы постараемся оперативно разобраться в причине проблемы и помочь вам восстановить доступ. Также будем признательны, если вы сможете уточнить детали (устройство, версия приложения и браузер), чтобы ускорить решение.

Do not get this app. It’s a scam.

From the first day they had Technical Issues. It doesn’t work at all. Hope I can get my money back.

C_bk

5 months ago

Great for music teaching

I have really enjoyed switching over to MOOZ for video lessons (violin and voice). The embedded features to help with latency issues are really user friendly and help a lot. I have had some issues hearing the student over the recording however so I find the mp3 player a little hard to use. The metronome and built in piano however are excellent. It also is very easy to onboard students, the app is a quick install and students joining the meeting is no fuss. Good waiting room feature, and no limits for lesson length. Overall a great replacement for Zoom and way easier to get a good sound through.

Svgoldenberg

5 months ago

This platform has lots of potential

As a full-time music educator, I’ve spent the last several months using MOOZ.pro to teach over 40 students. When I first began using the platform with a smaller group, I was genuinely excited. MOOZ is designed specifically for music lessons, and it shows—there are thoughtful features like an audio player for my voice students that go beyond what general video platforms like Zoom or Google Meet offer. It was a refreshing change and felt promising.

Because of this, I transitioned my entire student roster to MOOZ. The vision behind the platform is clear: to create a space where music instruction can thrive with minimal distractions and seamless integration of tools. I genuinely believe in that mission.

However, as with any growing technology, expanding the platform's use brought some challenges to light—connectivity issues, audio and video inconsistencies, and difficulties with screen sharing among them. And as of now, the mobile/tablet app has been classified as a “helper” app and tech support does not recommend using it, but suggests everyone uses a PC for lessons. This worries me due to accessibility for all students and even teachers, as a lot of people can’t afford a PC and only have a phone or a tablet.

That said, what gives me hope is that the MOOZ tech team has been responsive to my feedback, and I can tell they’re actively working to improve the platform. They've already addressed several bugs and have taken note of other issues I’ve flagged. I also really hope they continue to develop and improve the mobile/tablet app to ensure accessibility to everyone who wants to take lessons.

It’s also worth mentioning that MOOZ doesn’t currently offer a web-based version, which can be limiting for families using Linux computers or Fire tablets and can’t download the app to their device. For some devices there is a work around this, but it's something to keep in mind.

I'm excited about what MOOZ has to offer and I'm looking forward to seeing it constantly improve and grow.

Amber_Gil

6 months ago

Not ready for prime time

I have taught well over 10,000 virtual guitar lessons. Mooz is not ready to go. It is buggy. I tried a session with a student who has done scores of lessons with me. Mooz would not allow us to use it's any of the functions, he was on a windows machine & I was using my MacBook Pro. When I contacted tech support about these issues, they were no help. Russian based. Zoom just works, Mooz doesn't. Annoying app and company.

Long2Play

8 months ago

Response from developer

Hello! Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you experienced. MOOZ has two offices, located in Dubai, UAE and Dover, US. Our application is used by over 40,000 teachers in 80 countries. The issue might be specific to a certain device. We will do our utmost to investigate and resolve it. We would be delighted if you gave MOOZ a second chance. Thank you!

Better than Zoom

It's got a few glitches here and there, but has generally been much better than Zoom. Sound quality is generally good, and lag isn't too bad. I'm still using the free version as I only do a small amount of online teaching - it's appreciated that I can do a full hour lesson without needing the paid version (which contains loads of features that I don't really need.) Whenever I report an issue I get a follow up from support very quickly.

Tenorman1971

9 months ago

Good app.

I use it so I can take lessons and I don’t have to remember to click buttons especially for music. Also just sounds good. Would recommend.

download SimplyPiano

9 months ago

Response from developer

Thank you for your review! We're glad to hear that our platform makes your lessons easier and enhances your music experience. We appreciate your recommendation!

Great App For lessons!

Mooz is my go to app for teaching online music lessons. It is far better than zoom. I like that there is also a timer to track how long a lesson has been going.

FancyFierceFaith

9 months ago

С каждым обновлением что-то ломается

Прекратите обновлять!!! После обновлений у приложения отрубается половина функций

Assi li

9 months ago

Response from developer

Здравствуйте. Напишите нам в тех поддержку на электронную почту info@mooz.pro и мы вам поможем. Скорее всего вы открываете ссылку с непопулярного браузера. Вы также можете ввести ссылку внутри приложения не переходя по ней а просто открыть приложение и подключиться к уроку по ссылке. Пишите и мы вам поможем. Хорошего дня.

Не советую с каждым разом все хуже и хуже !

Приложение использовалась ради мобильности , с учениками . Теперь цены конские / за что ? Только связь плохая видео тоже , метроном и тональность вообще молчу ,ещё к компьютеру привязали !!! Дно !!!!!

✴️Педагог по вокалу 🎤

9 months ago

Response from developer

Благодарим Вас за отзыв! Нам приятно слышать от Вас такие слова, но Вы наверно не ту оценку хотели поставить приложению, будем Вам признательны, если исправите рейтинг.

Sound quality

The sound settings in MOOZ are simple and straightforward. No need to go deep down a rabbit hole to figure out optimal sound settings—Mooz’s sound quality is superior to other platforms I’ve used to teach lessons.

HocKeyboardGuy

9 months ago

Clear Sound!

The sound in the app is Clear! As a voice teacher, that's the number one element I need in voice lessons.
Frequencies are all there, me and my student's sound don't cut off, not even in high pitch, loud and projected notes, and we can sing and play with another instrument without interruptions.
It's easy and friendly to use for my younger students as well.
There are still some bugs or elements that aren't perfect, but it seems the developers are constantly improving and updating the app, and they are very quick to respond when contacting support.

It's the best app for online music lessons I've used- and I've used most of what's available.

stavrg

10 months ago

Response from developer

Thank you for your detailed review! We're thrilled to hear that the app's sound quality meets your needs as a voice teacher and that it's user-friendly for your younger students. We appreciate your feedback on the bugs and are glad to know our support team has been helpful. Your endorsement means a lot to us as we continue to improve!

Teaching on MOOZ

MOOZ is really a well designed platform !
The functionally is really working beautifully and I am teaching seamlessly via the app ! It seems like a new company and I would not be surprised if it’s on the way to becoming a standard .

Markstuff

chillbillyman

10 months ago

Horrible Support DO NOT BUY

I have a few virtual students, so I thought I’d give this a test run. It did not go well, unfortunately. And then I did not cancel my trial in time and I was charged a $300 annual subscription for the product. In the rare instance where I’ve had this happen with other companies I contact support to let them know, and they refund the purchase graciously. At this point it has been more than A MONTH AND A HALF and NONE of my emails have been responded to. Absolutely horrible customer service. I prefer to give companies grace, as I understand it can be hard to get your idea to market, but this is UNACCEPTABLE. I don’t know if I’ll get a full refund.

lilzeus

10 months ago

Good idea implemented badly

The idea behind this app is great but the sound quality is nowhere near “studio quality”. It’s not even up to the standard of a bad AM radio. As a matter of fact it is equivalent to Zoom with “Original Sound”.

We tested specifically with a cello, where sustained notes were compressed to the point of inaudibility.

We checked multiple configurations (with/without external mics, with/without headphones, ipads, iphones, macbooks) and multiple apps. MOOZ sounded no better than the other apps did when they were “optimized for musicians”.

One standout exception was Facetime with the “Wide Spectrum” setting which was the best of all we tested. (We tested MOOZ, ZOOM, Facetime, FB Messenger, and a couple of other videoconference apps on the app store).

The MOOZ connection is nowhere near “low latency”.

We determined to use Facetime with the “Wide Spectrum” setting. The subscription cost being zero, the sound and video quality being superior, makes it a great choice.

Again the idea behind this app is a good one but it’s just not up to the hype at this date.

No Alias Desired.

10 months ago

Response from developer

Thank you for your detailed feedback. We appreciate your insights on sound quality and latency, and we're sorry to hear that MOOZ did not meet your expectations. We're continuously working to improve the app, and your input is valuable as we strive to enhance the user experience.