Needs updating
This app doesn’t work well with IPhone 17. It needs to be updated so messages can be accessed.
App Kicks You Out - Corporate Has No Resolve
Hello! As a 6-year continuously well-standing resident, the app kicked me out months ago and says that I don’t even exist as a resident.
I’ve emailed with the local management team several times, they usually tried to suggest that I remove and re-download the app, try to create a new account, or use the “forgot password” feature. Finally, after several emails, I learned that the app removing users and claiming they don’t exist is a “global app issue”.
I’ve continued emailing with my local management team for resolutions but they continue to claim that an interim resolve is in the works. It’s been months, though? They can’t even pinpoint how many global users this has impacted.
I can’t login to the app, so I’ve lost the following features:
1. Send images and submit maintenance requests digitally
2. Input vehicle information digitally
3. Receive notice via email or the app on important community updates or notices
I’ve emailed with the local management team several times, they usually tried to suggest that I remove and re-download the app, try to create a new account, or use the “forgot password” feature. Finally, after several emails, I learned that the app removing users and claiming they don’t exist is a “global app issue”.
I’ve continued emailing with my local management team for resolutions but they continue to claim that an interim resolve is in the works. It’s been months, though? They can’t even pinpoint how many global users this has impacted.
I can’t login to the app, so I’ve lost the following features:
1. Send images and submit maintenance requests digitally
2. Input vehicle information digitally
3. Receive notice via email or the app on important community updates or notices
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App never works
This app never works. It won’t let me log in and keeps saying i don’t have permission, even though i can log in just fine on my computer. Fix your app.
Broken app
This app does not work at all anymore, after their recent redesign/update. I will be speaking with my team to change all of our properties to switch to a different platform. This level of incompetence is purely unacceptable this day and age.
Never works
The app is as worthless as the people who work here
