Needs help
“Payment Failed” error every time I try to pay for parking via the app. It used to work for me 2 yrs ago. What happened ? ??
Crazy service fees
What do you mean I should pay 25 cts for each transaction? That’s around 20% of the parking fee for less than one hour. That’s a scam. Use the public born to pay parking.
Ticketed
I have received TWO parking tickets while trying to use this app to pay for parking because both times didn’t process.
Convenience fees are bogus
Charging me to park is one thing, but then having the city mandated app charge me a fee to use the app to pay to park is a whole different thing altogether. Also, the app needs to be better at showing you when enforcement isn’t being checked, instead of just throwing some generic error
App is down half of the time
I get that parking apps are not popular in general, but Motu is especially bad. Half of the time I open the app, the service is down and won’t let me pay for my zone. I’ve also had the actual kiosks not working a number of times. 2 days ago, the app was down and the kiosk was frozen (in front of planet fitness). I called and they told me to find a new space (no “sorry” or “well fix it as soon as we can”). I’ve also been double charged by kiosks twice.
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