Move It User Reviews

Customer Experience

Positive experience13.3% of reviews
Neutral0.0% of reviews
Negative experience86.7% of reviews

~ Based on 15 written reviews from the US App Store.

Is Move It Safe?

Move It: Book a Moto Taxi has mixed safety signals based on user ratings. AppsHunter Safety Score for Move It is 56/100.

This assessment is based on 46 user ratings, with an App Store average of 2.5/5.

Safety Analysis

37.0% of ratings point to a safe experience
2.2% of ratings suggest some concerns
60.9% of ratings point to a risky experience

~ Based on 46 App Store ratings for Move It.

Is Move It Legit?

Move It: Book a Moto Taxi appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Move It is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

doesn’t work

Won’t even let me make an account or sign in. Keeps saying “you’ve tried too many times. Please try again in a short while” even though I hadn’t previously tried. Also tried different phone numbers, still won’t work. Useless app.

Poor Sign up features

Would not recommend

Can’t sign up

Unable to sign up keep getting same thing try too many times and I have not even tried one time only very sad

NO RIDERS

No riders during peak hours.

Booking

hirap magbook ngayon unlike before

Wait Time is 1 hour

The app made me wait for one hour for a rider to accept my booking even though there are lots of riders around.

bulok

tanginang app to, nag book ako tapos gcash payment, hindi na sinoli saken ung binayad ko, di naman ako nasakay. hayop talaga

Credit card

After so many rides it quits accepting my credit card and blames it on cc company. I call cc company and nothing wrong with card no block no hold nothing. No way to contact customer service through app

Try again

Cant make an account. It said i tried many times. First time i open an account

Works well.

I like that I can pay with my credit card. Quick booking. Seems to be better quality motorcycles than maxim. Using move it in cebu, Manila, and CDO.

Map doesn’t work

The map is integral to how the app works. The driver is supposed to meet you at the pin. But the map doesn’t show the driver having arrived at the pin when they often have done. Creates confusion. Happened multiple occasions not a one off

Response from developer

Hi there. Please reach us on our Move It Help Centre https://help.moveit.com.ph/passenger/en-ph or through our social media platforms, so that we can further assist you with this concern. Thank you 🙏️

napakatagal mag book.

napakatagal mag book. sobrang inconvenient.

Response from developer

So sorry for this Move It booking experience. It could get a bit harder to book because of the high demand for rides. You may PM us on our Social Media channel should you need further assistance: m.me/moveitphil

Cannot stop texts or delete account

I keep getting texts offers even though I have all notification settings to off. I have tried multiple times to delete account without success and I continue to receive unwanted texts.

Notifications never end!

Despite registering “NO” to notifications.

很棒

为外国人解决了出行的烦恼,如果你是背包客,一个人出行。这款应用在cebu city会很适合你。