Doesn’t count my step most of the time
The app is great when it works, but it fails to track my steps about a third of the time. I’ve tried reopening the app, refreshing the page, and even reinstalling it, but the problem continues.
Motivating to get Rewards
Fun app and love the prizes! Can’t wait to get the one I’m aiming for
frustrating!!!
this app used to be great but now regularly doesn’t log steps or swimming
even when i manually sync my tracker daily and new update not working. now just being spammed with redbull promo
even when i manually sync my tracker daily and new update not working. now just being spammed with redbull promo
Login issues / poor app support
Used for a while after upgrade forced me to re login with MMU never got verified emails contacted support, sent videos not fixed. 6 months later still no email confirmation with code, our it says it’s app issue
Ripping me off
Ripped of most of my points
Feedback
Its really good but it doesnt always count right
Meh
It’s good it just doesn’t really update v well, keeps telling me updates fail so I have to reinstall it every day
Every update it gets worse
The app used to be really good when I first downloaded it - it would automatically refresh and was easy to connect. Since the recent update I can’t login to my original account, and now my Fitbit or Apple health doesn’t sync at all even on manual sync. I’ve logged an issue but it’s utter silence back from the “support” team
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Rewards
We miss the t shirts and other items we could get, please bring them back.
Constant Failure
This app works great until it doesn’t, which unfortunately happens quite recurrently, even on the most up to date version. Complete days of movement go unrecorded and when contacted the app team stays completely silent without even acknowledging receipt of the report.
No longer works
App will no longer open after the most recent update. It just crashes out on opening
Login issues / poor app support
Used for a while after upgrade forced me to re login with MMU never got verified emails contacted support, sent videos not fixed
Won’t open
Downloaded the app for IOS but it won’t open so it’s useless. Every time I tap it, it flashes up and then closes so I can’t even sign in! I used it years ago and it was fine.
Won’t let me login to my account
Didn’t let me login to my mmu account for some reason - keeps saying password is wrong but it definitely isn’t
The most terrible app which I ever use
If you don't open the program for a day, it will stop counting points. Unfortunately, no one is responding to this and no one wants to fix this problem.
Lost points
If you don’t open the app for about a week it will not register any points from that week even though the steps/activity is logged in the Health app. Can’t even tell how many points I have lost over the last year just from not logging in regularly. Huge disappointment.
Rubbish
The latest update is useless and doesn’t work effectively at all, thanks for that!
Unreliable
As another reviewer has said Moves has been great but the past 2 months since an upgrade it has stopped picking up my activity and the points have not been added to my account. I did take screenshots of activity and my university did manually give me the points but it’s unreasonable to keep doing this. Very disappointed as these seems to be no solution after reloading my profile with my tracking devise and re-starting the app more times than I care to count.
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NOT RECCOMENDED (WASTE OF TIME!)
I have lost all the points I have been collecting for the past 8 months, it doesn’t even sync properly making it unreliable and a waste of time.
App won’t sync
Had issues for ages but since the last update it’s worse than ever. Doesn’t work with garmin connect app. I have done everything asked from my institute that the developers asked for but it’s just not working.
Amazingly some people I know are getting thousands of points when they are hardly doing any steps,so something is obviously very wrong.
Amazingly some people I know are getting thousands of points when they are hardly doing any steps,so something is obviously very wrong.
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