Stopped syncing
Has been good but stopped syncing with Fitbit after last update
wish I’d read recent reviews!
Seems to have been good a couple of years ago but broken since then. 5.5.0 update was supposed to fix sync but colleagues and I are all having problems. Good idea, looks like it used to be a good app, sadly broken for last 2 years :(
App crashing
App constantly crashes after most recent update, can’t even log in as soon as I type on the keyboard the app just closes
Never updates steps
Hardly ever updates steps, is now not even opening. Great when works but that’s not very often…
Misses more activities than it tracks
Half the time it doesn’t track the activities that I do on my Garmin, even when they show up in Apple health. The app is super glitchy and will miss more than half my activities which results in incomplete challenges and missing rewards. Expected better.
Unreliable & glitchy
Simply one of the most unreliable, glitchy, and frankly stupid apps i've ever had to use.
The UI/UX is just terrible.
It always has problems with syncing and loading.
The UI/UX is just terrible.
It always has problems with syncing and loading.
Really buggy
Constantly have to delete and reinstall to get the app to sync properly. When it works it’s good, but getting increasingly frustrated with the lack of easy syncing.
Doesn’t count my step most of the time
The app is great when it works, but it fails to track my steps about a third of the time. I’ve tried reopening the app, refreshing the page, and even reinstalling it, but the problem continues.
Motivating to get Rewards
Fun app and love the prizes! Can’t wait to get the one I’m aiming for
frustrating!!!
this app used to be great but now regularly doesn’t log steps or swimming
even when i manually sync my tracker daily and new update not working. now just being spammed with redbull promo
even when i manually sync my tracker daily and new update not working. now just being spammed with redbull promo
Login issues / poor app support
Used for a while after upgrade forced me to re login with MMU never got verified emails contacted support, sent videos not fixed. 6 months later still no email confirmation with code, our it says it’s app issue
Ripping me off
Ripped of most of my points
Feedback
Its really good but it doesnt always count right
Meh
It’s good it just doesn’t really update v well, keeps telling me updates fail so I have to reinstall it every day
Every update it gets worse
The app used to be really good when I first downloaded it - it would automatically refresh and was easy to connect. Since the recent update I can’t login to my original account, and now my Fitbit or Apple health doesn’t sync at all even on manual sync. I’ve logged an issue but it’s utter silence back from the “support” team
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Rewards
We miss the t shirts and other items we could get, please bring them back.
Constant Failure
This app works great until it doesn’t, which unfortunately happens quite recurrently, even on the most up to date version. Complete days of movement go unrecorded and when contacted the app team stays completely silent without even acknowledging receipt of the report.
No longer works
App will no longer open after the most recent update. It just crashes out on opening
Login issues / poor app support
Used for a while after upgrade forced me to re login with MMU never got verified emails contacted support, sent videos not fixed
Won’t open
Downloaded the app for IOS but it won’t open so it’s useless. Every time I tap it, it flashes up and then closes so I can’t even sign in! I used it years ago and it was fine.
