Logs out of my account quite frequently
Why have you set the auto log auto so short? Why does the app even log out? This week I had to already log in twice… same phone, same account
Won’t accept my details
I’m trying to use this app but it has my details stored incorrectly and I can’t update them. I can’t even start to use it if it doesn’t allow me to correct my contact/ DOB / gender and other important details. Unusable at the moment, why release an app that doesn’t actually function properly? Having to go back to using the clunky website!
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Not working
I have reported a problem with the app as it will not accept my password - even though it works if I book through the web link to my account. I have spoken to Apple and they say it is a problem with the app and the developer. No one has come back to me after reporting this.
Rubbish app and comms
The app hangs whenever you try booking a tennis court. To return to the main menu you have to restart your phone. There’s no contact phone number. They promise to answer emails within 5 (!) working days. The booking system for climbing only shows availability for the current week. Very frustrating.
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Too many glitches on this app
It’s great when it works, but too often it sticks and won’t allow you to book or decides to not recognise you as a user . Get your app in order UoW it’s frustrating when it doesn’t work .
