Impossible to log in
I’ve paid for an annual membership, but for the last few months I’ve been unable to log in. I’ve reset the password and reached out to customer support. But no access. Complete waste of money. I just get an error when logging in that states “We are sorry, we had some trouble processing your request”
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Response from developer
Dear Crafty diy dude - I am sorry you are experiencing issues with access to the mPassport app. The error message you refer to is normally a momentary problem with connectivity to backend services. If you are still experiencing this issue, please email customerservice@hthworldwide.com and cc aorr@hthworldwide.com. Thank you
Submission of exclaim
I was really surprised how easy and friendly to the customers this eClaim process was. Good job!
App Stopped Working
Unable to log in on iPhone, iPad or via Internet even though reinstalled and verified new password. Sought help from HTH but it still does not allow a log in. Most frustrating.
App
Very helpful and user friendly
This app is AMAZING!
No more hassles trying to scan copies of forms and receipts! This app is a user-friendly (practically idiot-proof) way to submit e-claims in minutes. Thank you!
