NEEDS A LOT OF WORK!!
FEP BLUE makes it as difficult as can be for members to file overseas claims. I have to DELETE and RE-LOAD this App every single time to get it to work. Once it’s up, it is ok. PLEASE GET IT TOGETHER! Expats deserve better support. We need an App for medication claims as well. Trying to do meds claims on their website is nearly impossible.
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LLatinfrizz
Impossible to register
I cannot get registered to use the app. At the final step it declares that password has to be at least 10 characters etc. I tried several times including an auto generated strong password to no success.
LLpthhfd
BCBS FEP Overseas is great!
Super-convenient, fast and it stores data for providers to speed up the process! Thank you BCBS!
CCodswagmaster
Quick and easy - once you set up
Setting up this account was troublesome to say the least. But once setup, it is a breeze. I actually questioned how simple it was, compared to the nightmare of medical claims in the USA. The simplicity makes it look amateurish, but make no mistake, it works well. The only operational issue is that the server seems to go down in the early morning hours (maintenance?), which is annoying when you are still overseas.
Overall: Operationally better than the domestic version despite the simplicity of design.
Overall: Operationally better than the domestic version despite the simplicity of design.
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KKenyancooke
Terrible App
Having trouble submitting claims and customer service is not open on weekends and takes a long time to accept calls on normal hours DC time when I am overseas at midnight
Ggouamar
