Pays parking and that’s about it
This app used to be good and now sucks. It always logs me out, I always have to login every time I open the app. That never used to happen. And now when I’m parking in Minneapolis, I don’t get notifications because it logged me out. I don’t know why it keeps logging me out, it shouldn’t log me out, it didn’t used to log me out years ago, and it would cost me a parking ticket because this app doesn’t do what it is designed to do. Or at least should be designed to do. Please make it not suck.
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Worst app on my phone
Logs you out every time you use it. stupid custome UI is harder to use and tries to trick you into paying for "max" time. Frankly the fact that our tax dollars are funding this should result in legal action.
Stoped working
This was a great app, I could pay for my parking quickly and easily. Suddenly a few months ago it just stopped working and nothing I have done, reinstall, new account, app updates, etc - did anything at all. The app loads, everything works slickly, and then when I try to pay it makes the processed chime but says “transaction not processed, please try again later”
Totally unuseable.
Totally unuseable.
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Poor UI Choice leads to 1 Star
This app finally started utilizing 2FA! Yay! For some reason, the developers chose to default to email for the 2FA codes. Weird choice considering it’s a mobile app so text messages are all but assumed to be available. So every 2FA requires a 2nd code via text. I wonder if the 2FA provider is making out like a bandit here.
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No Way To Pay
App does not accept any method of payment.
Decent app, but some basics are broken
The app works pretty well for parking day-to-day in the city. But more often than that I need to pay a second time because Apple Pay fails to complete a transaction and it mysteriously logs me out directly after paying, which is annoying.
Logs me out
Every time I use the app I have to rush before it logs me out…. EVERYTIME.
Worked Great, Now? No
I’ve used this app for a long time without trouble. The Support people are really nice but kind of clueless. For instance, on Juneteenth, I couldn’t get the meter to take the payment so I called them for support and nobody knew what was going on. Turns out it was a holiday and they couldn’t tell me that. It seems awfully basic. Now for a month every day I try to park at the meters downtown. I have been unable to park. I have done everything that you’re supposed to do uninstalled reinstalled taking out my card put back my card. I worked with my bank and I finally got a debit card that works from Huntington. I tested the app and uptown and it worked fine but now I’m at work and after a month of trying, it won’t work again. The stations no longer take any cash and I need to park for my job because I work with people with disabilities. They’ve got nothing. I asked to escalate to a higher level of Support. There is none. I asked to talk to a supervisor. There is none. They took my number and said they’d have someone call me back, but I don’t know what the f* to do. This is my livelihood. And I am in tears today over this situation. I can’t do my job unless I can park.
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Horrible app
App crashes at checkout 75% of the time. Get it together Minneapolis
Password Reset
Can’t reset password with Apple ID. Email never gets sent and since it’s linked to my phone number there is NOTHING I can do except accept a ticket. No manual option where I want to park making this a totally unacceptable experience. Wasted half morning trying to PAY for a parking spot. Just setup some sort of Apple Pay thing, it’s so stupid to need an account anyway.
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Frustrating
This app is frustrating to use when you’re actually trying to park. It logs me out far too often, which is the last thing you want when you’re rushing to pay for parking before heading to an appointment or event. Having to sign back in every time wastes valuable time.
Another major usability issue is that when entering a parking spot number, the app brings up the full keyboard instead of a numeric keypad. Since parking spot IDs are numbers, this should default to the number pad. It’s a small detail, but it makes the process slower and more cumbersome than it needs to be.
The app works when everything goes right, but the overall user experience feels underdeveloped. A few basic quality-of-life improvements would make a huge difference.
Another major usability issue is that when entering a parking spot number, the app brings up the full keyboard instead of a numeric keypad. Since parking spot IDs are numbers, this should default to the number pad. It’s a small detail, but it makes the process slower and more cumbersome than it needs to be.
The app works when everything goes right, but the overall user experience feels underdeveloped. A few basic quality-of-life improvements would make a huge difference.
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Avoid
Very flaky app. Can’t accept payment, then locks you out. Telephone customer service is rude and condescending. Mpls should choose a better vendor.
Easy to use, but logs me out
The app is very easy to use, however, every time I pay for a spot, it logs me out. Because of this, I have to go back into the app to double check if my payment was accepted.
Logged me out every time
For some reason, the app will not allow me to stay signed in no matter how I configure it, so I have to go through the whole process of signing in every time
Login issue
Keeps asking me to login
It’s a Parking Application
So so
Payment
Do you want to be paid? Your app won’t accept my Apple Pay payment!
Glitchy
The app keeps failing to process payment and often logs me out without warning.
No longer accepts Apple Pay…
…and they have no idea why. None of us do. The world is full of mysteries.
Apple Pay
The fact that you can log in using your Apple ID but not use Apple Pay makes absolutely no sense. Please fix.
