Very expensive service fee charge
Very expensive service fee charge
Down or slow too often
The app is truly not reliable for the average user. I can’t imagine why they has soooo many issues with but it sounds like they’re not dedicating time or resources to keeping it up and running enough to provide adequate service to the Filipino.
Endless Errors and No Improvement
I’m very disappointed with the MPT Drive app. The app constantly shows errors, and most of the time I can’t even log in. Even when it does load, it takes extremely long — sometimes I wait over 10 minutes with no progress. On top of that, I still can’t top up my account because the app never responds.
I’m using an iPhone 14 Pro Max with iOS 18, so the issue is definitely not my device. The app performance is just very poor. Please fix these problems — it’s becoming unusable.
I’m using an iPhone 14 Pro Max with iOS 18, so the issue is definitely not my device. The app performance is just very poor. Please fix these problems — it’s becoming unusable.
Show more
App needs updated IOS???
Why would you even need to do this with such a simple app??? It was okay using it before, but now I cant access it because it is requiring me to have the latesr Ios??? Why??? You can improve or update the app, but a lot of think that upgrading Ios version is it not ncessary! A lot of us have older devices and cannot upate! Please do something about this!
Show more
TAC doesn’t work
tried registering with my Google account. the “accept” button in the Terms and Conditions pop-up stayed greyed out even after completely reading the document. so my registration didn’t push through since there was no way to accept the TAC pop-up. what a waste of time. seems the devs didn’t do any QA on this app.
Show more
Log in issue
I'm so disappointed with this app. Well, even though it is helpful, every time I log in and put my email, it is invalid. Luckily, I opened my face recognition, so I can still open it. I checked my information and my email was right so how is it impossible that I can't register my email? Fix this please I can't use the forget password 🫠
Show more
: Frustration with Version Requirement for MPT App
I recently attempted to use the MPT App, but I was disappointed to find that it requires a higher version of iOS than what my device currently supports. It’s frustrating to feel excluded from using an app that I’d like to access with my existing account.
I believe it would be beneficial for the developers to reconsider the version requirements, making the app accessible to a wider range of users. Many of us have older devices, and it would be great to have the option to use the app without needing to upgrade our phones.
Thank you for considering this feedback. I hope to see improvements in future updates!
I believe it would be beneficial for the developers to reconsider the version requirements, making the app accessible to a wider range of users. Many of us have older devices, and it would be great to have the option to use the app without needing to upgrade our phones.
Thank you for considering this feedback. I hope to see improvements in future updates!
Show more
Stupid customer care
Your customer care on email has the worst comprehension in the world. Take too long to reply but answers are very unhelpful. I asked how much was the toll fee because i think i was deducted with the wrong toll fee. Instead of telling me how much they gave me instruction on how to check on CAMS which is also nit working properly! Very question but cant do!!!
Show more
disappointing app
I tried this toll fee monitoring app, and it was really frustrating. The app is riddled with bugs and crashes often, making it nearly unusable. Its layout is confusing, and important features are buried deep in menus. Additionally, it's slow to load, and many buttons are unresponsive. The toll calculations are often inaccurate, making the app unreliable. To make matters worse, the app requires you to register an account just to see your balance, which feels unnecessary and adds an extra layer of hassle. Overall, this app needs a lot of improvement, and I recommend looking for a better alternative.
Show more
RFID account monitoring
This app is easy to use. I can easily reload and view my Easytrip RFID account. I hope that soon, Autosweep can be added here as well! 🙏
Password Expiry
Some government apps allow to reuse old password. Is monthly password renewal a thing for old folks like me? But this one doesn’t. If you try to email their customer service they will ask for all sorts of documents. I just want to check my balance and thats it. Please fix your processes to make it easier for us your customers.
Show more
Most Useless App
You can't add an RFID because it's already linked to another account. When you try to open the account, it says the password is wrong, so you try to reset it. But when you attempt to reset the password, it shows an error saying the email is invalid, even though the email is already registered. If you try creating a new account with a different email, you still can't add the RFID because it's linked to the other account. It keeps saying "invalid." This app is useless, totally frustrating.
Show more
Poor App
Can’t access the balance is my account in this case app . How can I access my account balance using this app?
Log in problems
Since the time they updated I couldn’t log in. It always stated invalid login method. But when you go through Google log in. It will state “email already registered”. When you try request for password states “invalid email” and when you try registering again, it states “email already in use”. I have had no problems with the older version.
Show more
Improvement
This app is a great app, i can monitor my balance, but i hope you can include in your app the running balance in every transaction so you can be more transparent with all the transactions.
Thank you.
Thank you.
Ease of use
Better than auto sweep. The ease of use in loading credits etc is topnocth and is not buggy vs auto sweep
Can’t log in
App says that the email i used is invalid.
Face log in doesn’t work as i still need to input my email which it says is not valid.
Even if i try to forget the password, email is still invalid.
But when i try to sign up again using the very same email i used with no typographical error, app says it’s already in use.
A very faulty & useless app that only consumes your phones memory
Face log in doesn’t work as i still need to input my email which it says is not valid.
Even if i try to forget the password, email is still invalid.
But when i try to sign up again using the very same email i used with no typographical error, app says it’s already in use.
A very faulty & useless app that only consumes your phones memory
Show more
Sign in with Apple DOES NOT WORK
i used to access the app using sign in with apple but now it gives me error “email mandatory to create account” when i already have an account!!! now i can’t even link my easytrip account to another account i created because this gawd awful app won’t let me log in but it won’t let me because it says my easytrip account is already linked to another account, the one which it wouldn’t let me log into!
useless update. stop fixing what ain’t broke!
useless update. stop fixing what ain’t broke!
Show more
To those using Apple ID to sign in
Tumawag ako sa hotline dahil kailangan ko makita agad ang passages ko. Dahil simula ng nag-update, hindi ko na magamit ilang months na. Tinuruan ako ng Customer service.
Punta kayo sa Settings, Apple ID, Sign-in & Security, Sign in with apple, MPT drivehub, stop using apple ID, stop using. Punta ka sa MPT drivehub, select apple id logo to sign in. Okay na yan. It is working perfectly fine.
Punta kayo sa Settings, Apple ID, Sign-in & Security, Sign in with apple, MPT drivehub, stop using apple ID, stop using. Punta ka sa MPT drivehub, select apple id logo to sign in. Okay na yan. It is working perfectly fine.
Show more
Informative and easy to use
It's actually helpful! I just hope that you add more info to the app like the tollgates the prices, etc
