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Moovr PH

Moovr PH

by Keepr Storage Solutions Inc.

237 ratings
60 reviews
✈️ Travel
Free

Details

  • Released
  • Updated
  • November 17, 2020
  • August 13, 2026

Features

Developer

Keepr Storage Solutions Inc.
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About

This app provides on-demand access to shared bikes and e-scooters, offering a convenient way to navigate urban environments. Users can easily find nearby vehicles, unlock them with a QR code for cashless payments, and locate return stations.

✓Find nearest bikes and e-scooters
✓QR code scanning for unlocking
✓Cashless transactions
✓Locate ride stations
✓View ride history
Show original description

What users say

Summarized from real user reviews of Moovr PH. Based on 237 reviews and a 4.7/5 average, it highlights the 7 positives and 32 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Fun and exciting experience
  • 🚀Smooth and fast rides
  • 👍Easy to learn and use
  • 👍Good for short travels
  • 👍Innovative concept for PH
  • 👍Great for family bonding
  • 👍Free insurance coverage

Negative things

  • 💸Overcharging and double charging
  • 😠Poor customer service
  • 😠Non-existent support
  • 😠Unresponsive support
  • 😠Threatening behavior from support
  • 😠App glitches and errors
  • 😠Faulty and poorly maintained bikes/scooters
  • 😠Bikes/scooters not working
  • 😠Lock malfunction
  • 😠Ride time running despite issues
  • 😠Unable to end rides
  • 😠System errors leading to penalties
  • 😠High pricing and unclear basis
  • 😠No helmets provided
  • 😠No suspension on bikes for rough roads
  • 😠App doesn't work after reinstallation
  • 😠Payment issues (card not accepted, only GCash)
  • 😠Minimum top-up amounts are too high
  • 😠Balance not visible until trying to ride
  • 😠Inaccurate bike location on map
  • 😠Difficulty scanning bikes/scooters
  • 😠Bikes/scooters trying to unlock themselves
  • 😠Not user-friendly navigation
  • 😠Phone number verification issues
  • 😠Unable to add payment method
  • 😠Account deactivated without refund
  • 😠Loss of ride history and topped-up balance
  • 😠Bikes falling apart
  • 😠Loose pedals and broken seats
  • 😠Wrong advertisement for pricing
  • 😠GPS location area too small
  • 😠Subtly scamming users
See all reviews

What's New in Moovr PH

1.83

August 13, 2026

Thank you for using Moovr PH! We update the app regularly to provide a great user experience by including amazing new features, performance improvements, and bug fixes. What’s new? - Performance enhancements and minor fixes

More

User reviews

Most RecentHighest RatedLowest Rated

Something Went Wrong

Error code keeps popping up and does not let me scan. No way to contact support because they don’t have a website. Unbelievable. I am actually flabbergasted.
kevinythepaninikevinythepanini

Scam company

App glitched and I reached out to customer service and they just banned me from the app bc they didn’t know how to fix it and so I asked for my money back instead. Nope, they just banned me and took my money and stopped replying to my emails.
JR Ramos DJR Ramos D

Broken signups

Wasn’t able to sign up. Tried multiple emails but the codes weren’t arriving. Finally got one code but the app rejected it. Gave up and walked.
ChrisIntegratorChrisIntegrator

FAULTY EBIKES

The bike perimeter screen stopped working and went blank. Went to different Moovr parking spots and the ride won't cancel. Support is non-existent during night trips. Being charged way beyond my trip rate because of the faulty bikes.
jwaaasajwaaasa

SCAM!!!

My account still has balance and all, but when I tried to reinstall it, it no longer has my ride history and topped up
Oh KenzoOh Kenzo
See 55 more reviews

Developer apps

Keepr Storage PH
Keepr Storage PH

by Keepr Storage Solutions Inc.

🔧 Utilities

(3)

Free
See developer apps

User experience

🐞

Reported Bugs

44 issues

App glitches

Bug

Codes not arriving for sign-up

Bug

App rejects sign-up codes

Bug

Bike perimeter screen stopped working

Bug

Ride won't cancel

Bug

Account balance lost after reinstallation

Bug

Ride history lost after reinstallation

Bug

Bicycles in poor condition

Bug

App error when opening

Bug

Lock stuck

Bug

Ride time running despite lock malfunction

Bug

Unable to end ride due to lock malfunction

Bug

Balance not visible while riding

Bug

Ride does not end even with no balance

Bug

No confirmation after submitting a ticket

Bug

Payment method not working

Bug

Cannot add payment method

Bug

Error while renting

Bug

Most rides can't be scanned at night

Bug

Inaccurate perimeter location

Bug

Ride can't be used error

Bug

Took more than an hour to add payment method

Bug

Card payment not accepted

Bug

Email not working for login

Bug

Poor bike location accuracy on map

Bug

Unable to access bikes

Bug

Buzzer not working

Bug

Brake issues on scooters

Bug

Most bikes/scooters out of service

Bug

Phone holder loose, phone fell and LCD broke

Bug

App is buggy

Bug

Credit card not working

Bug

GCash not supported (contradictory to other reviews)

Bug

Unable to verify phone number

Bug

Cannot finish verification code

Bug

Does not give way to correct country code

Bug

System error leading to penalty

Bug

App was slow, leading to overpayment

Bug

Device unable to end ride

Bug

GPS location area too small for poor signal

Bug

Bike was falling apart

Bug

Chair turning while riding

Bug

Pedal screw came loose

Bug

Most bikes are offline

Bug
✨

Requested Features

16 requests

Add helmets for safety

Feature

Implement per-minute charging after initial period

Feature

Add per-distance option for pricing

Feature

Provide more useful SMS notifications during rides

Feature

Improve app navigation and add filters

Feature

Allow users to input any amount for top-up

Feature

Add option to transfer money back to bank accounts

Feature

Add more units/scooters

Feature

Expand service area

Feature

Allow riding on sidewalks or secure bike lanes

Feature

Add gears to bikes

Feature

Provide more user-friendly instructions for using bikes

Feature

Add login email option

Feature

Allow credit card payments from other countries (e.g., UK)

Feature

Integrate Apple Pay

Feature

Improve wallet flexibility/options

Feature

FAQ

What is this app?

This app is a service that allows users to rent shared bikes and e-scooters. It's designed to provide easy mobility and help users bypass traffic congestion in urban areas.

How do I use the app to rent a vehicle?

You can use the app to find the nearest available bikes or e-scooters. Once you locate a vehicle, you'll scan the QR code on its lock to initiate a seamless, cashless transaction and unlock it for your ride.

Is there a cost to use this service?

The app itself is free to download and use for finding and unlocking vehicles. Transactions for renting the bikes and e-scooters will incur costs, handled through cashless payments within the app.

Where can I find available bikes and scooters?

The app features a map interface that shows you the locations of the nearest available bikes and e-scooters. It also helps you find the nearest ride station when you're finished with your journey.

What information can I see in my ride history?

Your ride history within the app will provide a record of your past journeys. This typically includes details such as the duration of your rides, routes taken, and associated costs.