App doesn’t work properly
Tried to redeem a wash and it just didn’t work when entering the numbers and trying to scan barcode
6410 South ave, BOARDMAN, Ohio
Can’t select Ohio as a state. Can’t select location either.
Customer service is never available and don’t return my many attempts to contact them. They have charged my bank account multiple times for a wash package and when I get to car wash location their system doesn’t recognize my account and gates wont let my car pass. As far as I know there is no customer service other than an answering machine.
Customer service is never available and don’t return my many attempts to contact them. They have charged my bank account multiple times for a wash package and when I get to car wash location their system doesn’t recognize my account and gates wont let my car pass. As far as I know there is no customer service other than an answering machine.
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Technical issues with the app
You can’t select the vehicle you add in the app. This issue must be recent because I didn’t have this issue before. When I made an attempt to change the plan subscription, the option select vehicle comes up but my vehicle wasn’t available to select. I tried going to edit vehicle that also didn’t work, I tried add vehicle to the plan manually and it says the vehicle I am adding is already assigned to a plan subscription. I tried logging in and out, I tried deleting the app than redownloading it, nothing worked.
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Easiest Way To Manage Subscription
I see mostly negative reviews, with no reason given. I hd tried to change my wash subscription via the mobile website multiple times to no avail. Downloaded the app, put in my phone number, it found my vehicle and I was able to change my subscription with a tap of my screen. Super convenient. Thanks Mr Magic Dev team.
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