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Peoples e-Account

Peoples e-Account

by Smart Energy Systems LLC

18K ratings
141 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • August 12, 2020
  • January 29, 2026

Features

Developer

Smart Energy Systems LLC
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Reviews summary↘︎
⭐141
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📝21+ tags
Tags↘︎
❓4 answered
FAQ↘︎
📦w/o updates
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About

Manage your natural gas account with this app. View consumption and billing history, pay your bill securely, and manage payment preferences. Offers free bank payments and Apple Pay integration.

✓View consumption history
✓View billing history
✓View bill PDF
✓Pay your bill
✓Manage payment preferences
✓Free bank payments
Show original description

What users say

Summarized from real user reviews of Peoples e. Based on 18K reviews and a 4.7/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 💻Easy to pay bills
  • 🙂Convenient app
  • 🔒Secure payments

Negative things

  • 🐛Unresponsive payment pages
  • 🤔Confusing UI/UX
  • 🔍Difficult to find payment history
  • 🔒Issues with saving payment info
  • 🔍Inconsistent navigation
See all reviews

What's New in Peoples e

1.15

January 29, 2026

This update includes bug fixes and a few small performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Very pleased

After falling on hard times I have to say that I am so unbelievably grateful and pleased with Peoples Gas. They have introduced me to other avenues for help and support through these hard times and I could not be more appreciative and their customer service representatives are ✨✨✨The bomb!!! lol.
Codester codeCodester code

Great app!

User friendly and fast!
Katydidn'tKatydidn't

App doesn’t respond

While I appreciate I have to enter information, the app doesn’t respond when you try to enter it.
FionaFarrahFionaFarrah

Great Ap

Great ap for reviewing all you People’s gas business
Bob AlbertsBob Alberts

Name is not optional

Every time I log into this website, it never remembers my username, instead of remember somebody else else’s. Also, I would like the option to remove unused credit credit cards from this account.
kellykelley816kellykelley816
See 136 more reviews

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User experience

🐞

Reported Bugs

4 issues

App crashes on payment submission

Bug

Unable to enter credit card expiration date

Bug

Payment processing failures with no notification

Bug

Account login issues

Bug
✨

Requested Features

4 requests

Add Apple Pay support

Feature

Allow scheduling future payments

Feature

Improve password management

Feature

Provide better visibility into payment status

Feature

FAQ

What can I do with the Peoples e-Account app?

The Peoples e-Account app allows you to securely view your natural gas consumption, billing, and payment history. You can also view your bill as a PDF, pay your bill, and manage your payment preferences.

Is the Peoples e-Account app free to use?

Yes, the Peoples e-Account app is a free service for eligible customers. While bank payments are free, convenience charges may apply for credit card and debit card payments processed by a third-party.

Who is eligible to use the Peoples e-Account app?

This app is exclusively available for Peoples Natural Gas customers in Pennsylvania and former Equitable Gas customers residing in Pennsylvania, Kentucky, and West Virginia.

What payment methods does the app support?

The app supports free bank payments and payments via Apple Wallet. Credit card and debit card payments are also accepted, though they may incur convenience charges from the third-party processor.