Very pleased
After falling on hard times I have to say that I am so unbelievably grateful and pleased with Peoples Gas. They have introduced me to other avenues for help and support through these hard times and I could not be more appreciative and their customer service representatives are ✨✨✨The bomb!!! lol.
Great app!
User friendly and fast!
App doesn’t respond
While I appreciate I have to enter information, the app doesn’t respond when you try to enter it.
Great Ap
Great ap for reviewing all you People’s gas business
Name is not optional
Every time I log into this website, it never remembers my username, instead of remember somebody else else’s. Also, I would like the option to remove unused credit credit cards from this account.
Auto-Pay
I have attempted to setup auto-pay countless times to no avail. App interface is also poor.
Won’t back date bill to end of lease.
People’s allows landlords to financially abuse former tenants. You may move out and have no lease but you will still get the bill.
Card
The app will not retain my card information and every time I make a payment I have to put my card back in. It's a minor inconvenience
Easy Pieses
So Easy to use! Don’t have to stay online for a CSR, to answer your call
Billing
Cheryl was wonderful to work with setting up my online account
App works no problems
5 stars it works every time takes my money and never asked if im the owner or a computer
Hostile Design
It seems to intentionally forget everything about how you’d like to pay (despite asking it to “remember for next time”) unless, of course, you’re paying by ACH. Then it can do that just fine.
Love paying bills
I hate paying bills but this app is easy to use and navigate thru
Poorly Coded
Doesn’t save card info, doesn’t save address wipes out fields when another is corrected. Hard to navigate. Sloppy menus. I think this needs a rewrite with some strict vide re ore and wa work!!
Multiple accounts messed up!
People’s needs to allow multiple accounts!
Problem
Every time I pay, I try to save my credit card number, but it never does save
Difficult to use
But if peoples customer and user of the mobile app for a couple years now it’s not been a good digital experience.
Good
Excellent
Billing
So easy to use. Especially since I have some health issues that I’m not always mentally 100%.
Utilitarian
Nothing flashy, thank god. All I need my utility apps to do is let me pay my bills, and it does that just fine.