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MRCOOL Remote

MRCOOL Remote

by HVAC Distributing LLC

69 ratings
45 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • February 4, 2016
  • April 30, 2019

Features

Developer

HVAC Distributing LLC
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MRCOOL Remote screenshot #1 for iPhone
MRCOOL Remote screenshot #2 for iPhone
MRCOOL Remote screenshot #3 for iPhone
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About

Control your smart air conditioner remotely for enhanced comfort, efficiency, and safety. This app offers a new user experience with interactive design and special functions. Manage your home air quality from anywhere, customize sleep comfort, and set time schedules for automatic operation.

✓Remote AC control
✓Air quality management
✓Customizable sleep curves
✓Time scheduling
✓Interactive UI design
Show original description

What users say

Summarized from real user reviews of MRCOOL Remote. Based on 69 reviews and a 1.6/5 average, it highlights the 4 positives and 39 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Works for basic functions
  • 👍Can control AC on/off
  • 👍Can adjust temperature
  • 👍Can change mode

Negative things

  • 🐛App frequently offline
  • 🐛Setup issues and loops
  • 🐛Lost connection/sync
  • 🐛Limited features vs remote
  • 🐛Unreliable connectivity
  • 🐛Updates wipe accounts
  • 🐛Poor execution of features
  • 🐛App redirects to settings
  • 🐛Authentication failures
  • 🐛Time scheduling doesn't work
  • 🐛Verification email link invalid
  • 🐛Cannot rename/delete units
  • 🐛App not updated in years
  • 🐛Buttons unlabeled/non-functional
  • 🐛Cannot see temp differences
  • 🐛Swipe for temp is slow
  • 🐛Fan randomly stops
  • 🐛Cannot change display to Fahrenheit
  • 🐛Cannot switch 'follow me' on/off
  • 🐛Freeze protection button doesn't engage
  • 🐛Turbo button inconsistent
  • 🐛Air direction controls don't work
  • 🐛Password special character issue
  • 🐛WiFi module weak
  • 🐛App shows unit offline
  • 🐛Basic on/off/mode/temp are main functions
  • 🐛App shows error 'ASYN reply does not exist'
  • 🐛Unit method of staying connected is unstable
  • 🐛Hardwired timer needed
  • 🐛Loses wireless connection often
  • 🐛App is worthless
  • 🐛Does not replicate most remote functions
  • 🐛Blind remote functionality
  • 🐛No communication from heat pump
  • 🐛Slow temperature adjustment
  • 🐛Instructions for different version
  • 🐛Does not work with iOS
  • 🐛Cannot program for daily operations
  • 🐛Basic functionality barely exists
See all reviews

What's New in MRCOOL Remote

2.1

April 30, 2019

1. Added shared device function 2. Optimized air conditioning physical examination function 3. Optimized registration function 4. Added 8°heating function (for some models)

More

User reviews

Most RecentHighest RatedLowest Rated

It doesn’t work at all.

The app doesn’t let you register.
GMORALSGMORALS

Not Mr Cool

This did not work and is not mr cools app. I went through the
Pro Team LibraryPro Team Library

Can’t add mini split to account

This used to work great, but then it stopped... and then I couldn’t add it again. Can’t get passed the connect to AC WiFi. I can connect to the WiFi, but then the app never lets me move forward in the process, just sending me back into my settings each attempt.
Esb123321Esb123321

Horrible app!!

This app doesn’t work. Mini split got hung in AP mode. I had to reset the breaker to recover the system. Just WOW!
Techster69Techster69

Just doesn’t work

After connecting to the Mr Cool local wifi to set up, it can never get to the next step, just takes you to the apps settings. Complete crap
ZelloMeZelloMe
See 40 more reviews

Developer apps

MRCOOL Connect
MRCOOL Connect

by HVAC Distributing LLC

🌟 Lifestyle
Free
With Ads
See developer apps

User experience

🐞

Reported Bugs

77 issues

App doesn't let you register

Bug

App doesn't work

Bug

Cannot add mini split to account

Bug

Cannot get passed connect to AC WiFi

Bug

App never lets you move forward

Bug

App sends you back to settings

Bug

Mini split hung in AP mode

Bug

Reset breaker to recover system

Bug

App takes you to app settings

Bug

App throws you out to MRCOOL remote settings

Bug

Cannot get further in pairing process

Bug

Cannot sync unit with app

Bug

App loops between setting and install routine

Bug

Doesn't work with the app all the time

Bug

Authentication failed for no reason

Bug

Application setup redirects to settings frequently

Bug

AC doesn't sync with remote

Bug

Device goes offline completely after 30 days

Bug

Cannot complete the setup

Bug

Pain to connect

Bug

Wouldn't connect with phone

Bug

Units went offline

Bug

Cannot get upstairs unit to connect

Bug

App keeps taking you to allow notifications screen

Bug

Endless loop in setup

Bug

Cannot pair with unit

Bug

Cannot get tech support

Bug

Will not keep any settings on the app

Bug

Have to reprogram everything each time

Bug

Account disappeared

Bug

New account creation failure

Bug

Link sent via email is broken

Bug

Link illegal or expired

Bug

Time scheduling doesn’t work

Bug

Unit doesn’t turn on or off as scheduled

Bug

Verification email link is invalid/illegal site

Bug

App doesn’t show device on network

Bug

Version 2.1 is non functional

Bug

Update locked me out of account

Bug

Doesn’t read QR code

Bug

Instructions do not match mini-split

Bug

Update wipes out account

Bug

Unit is offline

Bug

Delete profile and reinstall

Bug

Device is offline

Bug

Newest update fail

Bug

Lose your account with newest update

Bug

App shows HVAC system offline

Bug

App is absolutely useless

Bug

App shows unit is offline

Bug

Error 'the ASYN reply does not exist'

Bug

Unit shows offline

Bug

App stopped working

Bug

App randomly decided not to work

Bug

Often loses wireless connection

Bug

Shows offline and does not operate AC

Bug

App controls suc

Bug

App is incredibly buggy and inconsistent

Bug

Cannot turn on freeze protection mode

Bug

Button never engages on the app

Bug

App only kind of works

Bug

Unit stops blowing

Bug

Power cycle with physical remote needed

Bug

Blower kicks in after power cycle

Bug

Cannot program unit for different settings

Bug

Missing controls on the app

Bug

WiFi should work

Bug

AC unit disconnects from WiFi

Bug

App is unreliable

Bug

Unit connects now

Bug

Signal disconnects occasionally

Bug

App doesn't have programming for different temps

Bug

App functioned fine for two months

Bug

App works maybe 65% of the time

Bug

Has to be reset

Bug

Worthless app

Bug

Worked good first day

Bug
✨

Requested Features

30 requests

Add more features

Feature

Replicate all remote functions

Feature

Allow renaming AC units

Feature

Allow deleting AC units

Feature

Update app for better functionality

Feature

Improve app design and usability

Feature

Add programming for daily operations

Feature

Fix app to include all features

Feature

Improve WiFi reliability

Feature

Add dark mode

Feature

Add advanced analytics dashboard

Feature

Fix freeze protection button

Feature

Fix turbo button functionality

Feature

Fix air direction controls

Feature

Allow WiFi passwords with special characters

Feature

Improve app stability

Feature

Add Fahrenheit display option

Feature

Fix 'follow me' function

Feature

Improve temperature adjustment speed

Feature

Update instructions for current iOS version

Feature

Ensure app works with iOS

Feature

Improve app responsiveness

Feature

Add ability to see actual vs target temperatures

Feature

Improve time scheduling functionality

Feature

Fix verification email link issue

Feature

Fix authentication failures

Feature

Fix app redirecting to settings

Feature

Fix lost connection/sync issues

Feature

Fix setup loops

Feature

Fix app frequently offline issues

Feature

FAQ

What does the MRCOOL Remote app do?

The MRCOOL Remote app allows you to control your compatible MRCOOL smart WiFi air conditioner remotely. It provides features for managing comfort, efficiency, and safety, including setting temperature, modifying air quality, and customizing sleep settings.

What are the key features of the MRCOOL Remote app?

Key features include remote control of your air conditioner from anywhere, a sleep curve function to customize sleep comfort, and time scheduling to automatically turn your unit on or off. It also boasts a new user experience with special functions and an interactive UI design.

Is the MRCOOL Remote app free to use?

Yes, the MRCOOL Remote app is free to download and use. There are no in-app purchases or advertisements mentioned.

What devices is the MRCOOL Remote app compatible with?

The app is compatible with MRCOOL smart air conditioners that are equipped with their smart WiFi module and connected to an open cloud service.

How can I use the MRCOOL Remote app for better efficiency?

You can use the app to set time schedules for your air conditioner to operate only when needed, and remotely adjust settings to optimize energy usage. The remote control feature also allows you to turn off your unit if you forget, saving energy.