Crashing
Bootloop crashing
Not Mr Cool
If this is an app created by Mr. Cool it should be taken down immediately. This is a joke with a company this size. Do not download!
It doesn’t work at all.
The app doesn’t let you register.
Not Mr Cool
This did not work and is not mr cools app. I went through the
Can’t add mini split to account
This used to work great, but then it stopped... and then I couldn’t add it again. Can’t get passed the connect to AC WiFi. I can connect to the WiFi, but then the app never lets me move forward in the process, just sending me back into my settings each attempt.
Horrible app!!
This app doesn’t work. Mini split got hung in AP mode. I had to reset the breaker to recover the system. Just WOW!
Just doesn’t work
After connecting to the Mr Cool local wifi to set up, it can never get to the next step, just takes you to the apps settings. Complete crap
Can not connect AC to network
When I go through the steps of adding an AC mini split the app throws me out to the MRCOOL remote settings. I see the ac network and connect to it, but I cannot get further in the pairing process. I cannot use it.
Cannot sync unit with app
Like others are saying, I cannot get the app to sync with the unit
Terrible App
Can’t get the app past the install my ductless device just loop between setting and install routine. Pure Crap.
Faulty app. Lazy dev. Lousy QA
This app was horribly developed and quality assurance was sleeping sleeping with the ac on.
1. Doesn’t work with the app all the time.
2. Authentication failed for no reason.
3. Application set up redirects to the settings frequently after connecting to the adapter network.
4. If you change the value of the AC from the app then the AC doesn’t sync with the remote. (I know it’s outside of the app)
5. If the AC is not used for 30 days then device goes offline completely.
Spent 2,300 dollar for this AC just because of the remote access which I am not able to use.
No wonder why this app has 1.5 star.
1. Doesn’t work with the app all the time.
2. Authentication failed for no reason.
3. Application set up redirects to the settings frequently after connecting to the adapter network.
4. If you change the value of the AC from the app then the AC doesn’t sync with the remote. (I know it’s outside of the app)
5. If the AC is not used for 30 days then device goes offline completely.
Spent 2,300 dollar for this AC just because of the remote access which I am not able to use.
No wonder why this app has 1.5 star.
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Doesn’t work
Can’t get it to complete the setup
App is junk
Pain to connect. Wouldn’t connect with my phone but fortunately it connected with my iPad so I was able to then login with my phone and it worked until my units went offline. Then had to reconnect my downstairs unit once, my upstairs unit a second time. Now I cannot get the upstairs unit to connect at all. App keeps taking me to allow notifications screen. Just ridiculous. The idea is great, functionality and execution are very poor.
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Cannot add device
Used app for a year or two without issues. Unit dropped from WiFi connection and attempted to add de ice back. Get to step 3 of procedures where you are told to connect WiFi directly to device. Next button takes you to iPhone settings to connect but app does nothing after that and pressing next puts you back into iPhone settings. Endless loop.
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App doesn’t work at all
I would give zero stars if it were an option. I cannot get the app to pair with my unit. I cannot get any tech support. What a waste of money.
Complete Junk
1. Will not keep any settings on the app. You have to reprogram everything each time you use it.
2. My account disappeared so I had to open a new account.
3. New account creation failure. My “link” sent via email to activate my new account is broke. The instructions for a broken link don’t work either. I get HTTP Status 404 or link illegal or expired.
Split HVAC unit is awesome. Their software is pathetic.
2. My account disappeared so I had to open a new account.
3. New account creation failure. My “link” sent via email to activate my new account is broke. The instructions for a broken link don’t work either. I get HTTP Status 404 or link illegal or expired.
Split HVAC unit is awesome. Their software is pathetic.
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Time scheduling
The time scheduling doesn’t seem to work at all. Unit doesn’t turn on or off as scheduled....
App Remote Is Horrible
First step after creating account is verification email. The link sent in the email is invalid/illegal site
Without verification email the app still allowed me to move forward and configure my AC to my network. Configuration was successful and I can see the AC on my network device, but the app doesn’t not show the device on my network.
I simply unplugged the WiFi usb stick and threw it away because it is useless
Without verification email the app still allowed me to move forward and configure my AC to my network. Configuration was successful and I can see the AC on my network device, but the app doesn’t not show the device on my network.
I simply unplugged the WiFi usb stick and threw it away because it is useless
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Version 2.1 is non functional for me
This update locked me out of my account. Doesn’t read the QR code. And instructions do not match my mini-split. Older version did work for me, but now I have no working app.
Update: got it working. Need to set up NEW account. Works. Bare-bones app.
Update: got it working. Need to set up NEW account. Works. Bare-bones app.
Terrible
Update wipes out account
