Doesn’t compare to delivery
- delivery cost more expensive
- not same day
- not same day
Poor Customer Support
I spend over HK$4000 per month at M&S Food in HK and for months ive been trying to change my registered phone number on the M&S app but Customer support says they are dealing with it but it never gets done. Ive nearly HK$100 in points which I can’t use. I’ve emailed multiple times and even asked store staff to help….but guess what…nothing done. Its really bad service…such a shame as it lets down the reputation of M&S.
Show more
Awlful hardly any stock
Seriously like a joke. There’s hardly any stock they all say restocking. Disappointing
Horrific
Being told that an item in your cart is now sold out when you check out is frustrating but understandable. What’s completely outrageous is then being told another item is out of stock when you try to check out again, so you remove that item from your cart and check out a third time only to be told that yet another item is out of stock. And so on and so forth until your cart is almost empty.
Show more
Review
It it’s was very good cuz it actually arrived
