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MSナビ

MSナビ

by MS & Consulting Co,.Ltd.

148 ratings
20 reviews
💼 Business
🌐 Social Networking
Free

Details

  • Released
  • Updated
  • February 1, 2017
  • October 27, 2025

Features

Developer

MS & Consulting Co,.Ltd.
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MSナビ screenshot #1 for iPhone
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ipad
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About

This app supports service industry professionals by providing customer feedback analysis and learning resources. Users can view customer evaluations, share insights, and access educational content like videos and manga to improve customer satisfaction and their own skills.

✓View customer satisfaction surveys
✓Share and comment on staff insights
✓Search past customer evaluations
✓Access learning materials (videos, manga, text)
✓Learn from high-satisfaction store initiatives
✓Stay updated on industry trends
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What's New in MSナビ

1.4.3

October 27, 2025

- アプリの安定性とセキュリティを向上しました - iOS 18への対応 - 内部ライブラリを更新しました - 細かな不具合を修正しました

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User reviews

Most RecentHighest RatedLowest Rated

基準は？

人によってつける評価基準が違いすぎる。
そのためランキングが意味を成してない。せめて統一してくれ。

正しい一般業務を高得点とする人もいればプラスアルファがないと高得点つけない人もいる。

どうしようもない事でイチャモンつけて来る人もいる。

評価する会社の予備知識と会社で厳格に統一した評価基準を持って評価付けしてください。
ななしのひとだよななしのひとだよ

容量の無駄

これを入れて何か変わりましたかって言われたらストレスが溜まった以外ありませんでしたまじで容量の無駄だと思うので消した方がいいと思う
やなまはなさやなまはなさ

毎回レビューがカスすぎる

一般人(中年の女性が多め)に理不尽な評価をされます。いちいち粗探しをして評価をしてくるので、レビュー文を見てるととても腹が立ちます。
客は神様とでも思っているのでしょうか？
このアプリを使うバイト先はすぐに辞めた方がいいと思います。星1も付けたくない。
あんぽんぴんぽんぱんほんあんぽんぴんぽんぱんほん

本当に必要？

これを入れろと言われたのでバイトを辞める決意が固まりました。
リリア全力待機組リリア全力待機組

便利です

数年チェーン全店で使わせてもらってます。見やすく共有しやすく、気づきコメントで皆でフィードバックもできます。
今後も利用させていただきます
菜津菜津
See 15 more reviews

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FAQ

What is MSナビ used for?

MSナビ is designed to support individuals working in the service industry. It allows users to view customer satisfaction surveys, share insights with colleagues, and access various learning materials to enhance customer service skills.

Who is the target audience for MSナビ?

The app is intended for service industry professionals, including new employees, store managers, and leaders who want to improve customer satisfaction and learn from successful business practices.

What kind of learning content is available in MSナビ?

MSナビ offers a variety of learning formats, including videos, manga, and text. Content covers topics such as MS utilization, initiatives from stores with high customer satisfaction, inbound response training, trend checks, and ES diagnosis case studies.

Can I see feedback about my specific store using MSナビ?

Yes, you can view customer evaluations specific to your store, which may include results from mystery shopper surveys and customer questionnaires. This helps identify areas for improvement.

Does MSナビ have ads?

No, MSナビ does not contain advertisements. The app is free to use and does not display any ads to its users.

What is the user rating for MSナビ?

MSナビ has a user rating of 1.7 stars based on 148 ratings. This indicates a mixed reception from its user base.

How often is MSナビ updated?

The latest version of MSナビ is 1.4.3, and it was last updated on October 27, 2025. This suggests the app receives periodic updates to maintain functionality and introduce improvements.

Is MSナビ available on platforms other than iPhone and iPad?

MSナビ is supported on iPhone, iPad, and iPod devices. The provided data does not indicate availability on Android or other platforms.