Can’t access my account
I can’t access my account due to phone number login from US
Gmail login does not work
I tried to log in to LINE on my new phone, but I didn’t realise that a verification code was required from my old phone. Unfortunately, I had already reset my old phone, so I couldn’t access the code.
I then tried the alternative login method using my Google account with the same email address and password that were registered to my LINE account, but it still didn’t work. I had no choice but to create a new account and lost access to my previous one.
This has been an extremely frustrating and disappointing experience. There should be a clearer and more reliable way to recover an account when switching to a new phone. Horrible experience.
I then tried the alternative login method using my Google account with the same email address and password that were registered to my LINE account, but it still didn’t work. I had no choice but to create a new account and lost access to my previous one.
This has been an extremely frustrating and disappointing experience. There should be a clearer and more reliable way to recover an account when switching to a new phone. Horrible experience.
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I can’t login through my phone now
I’m honestly pretty disappointed with LINE’s customer support.
I deleted the LINE app from my phone because my phone storage was full. I did not delete my LINE account. I can still access my existing LINE account on my PC, so I know the account is still there.
However, after reinstalling LINE on my phone, I can’t log back into my account. The phone only gives me options such as logging in with Google, Apple, or a phone number. I tried logging in with the Gmail account associated with my LINE account, but it still didn’t work. My U.S. phone number also isn’t accepted.
I’ve tried contacting LINE support several times to explain the situation, but I haven’t been able to get a helpful response. Now, when I try to submit another inquiry, the inquiry form itself gives me an error.
It’s really frustrating because I can still use my account on my PC, but I can’t access the same account from my phone. I understand that LINE has security policies, but I wish there were a clearer way for users in this situation to recover their accounts.
I’m honestly pretty sad and disappointed with the support experience.
I deleted the LINE app from my phone because my phone storage was full. I did not delete my LINE account. I can still access my existing LINE account on my PC, so I know the account is still there.
However, after reinstalling LINE on my phone, I can’t log back into my account. The phone only gives me options such as logging in with Google, Apple, or a phone number. I tried logging in with the Gmail account associated with my LINE account, but it still didn’t work. My U.S. phone number also isn’t accepted.
I’ve tried contacting LINE support several times to explain the situation, but I haven’t been able to get a helpful response. Now, when I try to submit another inquiry, the inquiry form itself gives me an error.
It’s really frustrating because I can still use my account on my PC, but I can’t access the same account from my phone. I understand that LINE has security policies, but I wish there were a clearer way for users in this situation to recover their accounts.
I’m honestly pretty sad and disappointed with the support experience.
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How can Line be so popular? Needs massive improvements
My wife just got a new iPhone and now you’ve locked her out completely. She can no longer communicate with family in East Asia.
cannot login
I registered with a UK phone number after using it for one year it logged me out saying they do not support UK phone number to login. I connected the account to my Gmail before so I choose to login through Gmail and it did not work saying that it was not connected. Now I cannot login and I cannot contact people and there is no other possible way to login. Truly the worst app ever.
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