LINE Reviews: Is It Legit?

Customer Experience

Positive experience23.8% of reviews
Neutral7.9% of reviews
Negative experience68.3% of reviews

~ Based on 2,802 written reviews from the US App Store.

What users say about LINE

Is LINE Safe?

LINE has mixed safety signals based on user ratings. AppsHunter Safety Score for LINE is 64/100.

This assessment is based on 18,577 user ratings, with an App Store average of 3.2/5.

Safety Analysis

50.8% of ratings point to a safe experience
9.4% of ratings suggest some concerns
39.7% of ratings point to a risky experience

~ Based on 18,577 App Store ratings for LINE.

Is LINE Legit?

LINE appears to be a legitimate app. AppsHunter Legitimacy Score for LINE is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Milena

Lorrana

STAY AWAY

I never write reviews for apps but I really had to go out of my way to write this one. This app’s lack of support for the US is completely abhorrent. I have never seen such an archaic app that doesn’t natively support moving the account from one phone to the next without your previous phone in your possession. If you lose your phone or have gotten it stolen you will be placed in a 1 month long rigamarole to try to get your account back. Line support is utterly useless, there is no way to talk to a real human and it takes about 5-7 days to get a response. Even then the response is to tell you to fill out another form. They stopped supporting signing in through Facebook back in 2024 and they also stoped supporting phone number 2 factor authentication for all but 5 countries. There is no way for someone who has gotten their phone stolen to log back into their LINE account. Their own support pages tell you to give up. It took me a month to finally get LINE support to create a link for me to connect my AppleID but these people behind the app don’t have the decency to disable the toggle (which is on by default for all users btw) which prohibits account transfers. I’m sure more forms are to come but this is truly unacceptable.
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Not compatible with iPhone duo

I can't believe that such a popular app like Line isn't compatible with the iPhone duo. It doesn't even support iOS 27 properly!

I cant log in

Why cant i register anymore? And if keeps saying to get a transfer code but i dont have access to it , i cant even log in anymore

Can’t use

I got the app a year ago to stay in touch with my brother’s Japanese friends overseas, I can receive messages but can’t send any because I apparently violated the terms of use, I had just gotten the app too. I’ve tried literally everything, including uninstalling the app and nothing worked. Even a year later and with the News update, I still can’t use it and I can’t even agree to the News Privacy Policy
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can't login my old account

I’m having trouble logging in. As far as I remember, there used to be an option to log in using my ID, but it seems that option is no longer available.

The best and cute app in the world !!

Cute stickers and free call

line

LINE is a popular messaging app that makes it easy to stay connected with friends, family, and colleagues. It offers instant messaging, voice and video calls, group chats, and a wide variety of fun stickers that make conversations more expressive and enjoyable.

One of LINE’s best features is its extensive sticker collection, along with LINE VOOM for discovering and sharing content. The app also provides additional services, including themes and other features that enhance the messaging experience. Its interface is attractive and easy to use, although some features and services may vary by region, and certain stickers or themes require payment.

Overall, LINE is a convenient and entertaining communication app with plenty of customization options. It is especially useful for users who enjoy personalized chats and staying connected with friends.
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Line nefise açılmıyor

Line nediye açılmıyor

Can’t transfer if you don’t have an old phone

Phone was stolen, tried to login with a new phone but can’t get verified as I don’t have an old phone. You can only verify with a phone number if you live in some Asian countries which is ridiculous. They don’t care about uses who don’t live in Asian countries??????

No Account Recovery Options

If you don’t have an old device, there is no way to recover an account on a new device. You cannot delete an old account from the US and renew. LINE should find a way to resolve this. It’s obviously happening to many people.

account transfer system is horrible

if you ever need to change devices and don't have access to your old device anymore then good luck trying to get your account back lol. lost 6+ years of contacts, groups, stamps, emojis and themes i purchased just because i upgraded my phone and they won't let you sign in with phone number or email in the US anymore for some godforsaken reason. so unless they fix this somehow im locked out of my account forever now. just awful and unacceptable.
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It was great

They decided not to allow gijing numbers and I lost all my information, game friends and emojies that inspent money on

Terrible can’t login

Got a new phone, and not can’t login to my account! Supposing my region does not allow to login in via phone number

Not able to login without old device

Can’t login anymore without old device, even with apple login. But I can’t create new account either because it’s tied to the apple account I tried login it with. It’s now stuck in a loop that I can’t recover or create a new account. There’s no support either

Recovering account

I no longer have my old device, and it seems I have no recourse in recovering my old account. That would be fine if they let me create a new account, which they evidently will not.

Unable to access account

I used to be able to access my account with my telephone number. And now they’ve changed it so that the USA is unable to use that feature. It also used to have login through email, and that isn’t available either. Why would they make it so inconvenient for NA customers?

Impossible

This app is terrible for switching devices. It won’t let you make new accounts using your phone number anymore and if you traded in your old phone it only allows you to log in with an Apple account which is linked to the old phone and won’t transfer. Essentially, this app is useless.

Very good in England

This app works well for me in England . I have trouble connecting when I arrive in another country. Otherwise, it is as good as any app I use.

Terrible app, doesn’t work

I’ve tried several times to sign up etc but constant bugs or error codes. I gave up in the end and opted for a reliable and stable social media app.