not able to use
no option for selecting second security question
unable to set account
while trying to set a new account, the 2nd security question is not showing up. Because of this, I am unable to even enter the app.
Worst app
This is the worst app I have installed on my phone. Unfortunately I’m forced to utilize it in the school district. Customer service is non existent. The app crashes and loses payments then they reappear. Get notified of balances even when they are not low, etc…
Good appp
I love it
Old School, needs many update updates
I know schools are paying an arm and a leg for this service and they refuse to do any updates. My children are middle school and high school aged and we have been using this since early elementary school. I can’t remember any updates it’s ever received. Where is the innovation? Why do I have to authenticate every time I login, even though I have selected the option to trust my device. The order history is impossible to find, yet it is very important to have in many scenarios.
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Horrible App!
I wish my kids school would change. This app is the worst app I’ve ever used. Every time I try to log in I have to change the password, EVERY TIME!
When I attempt to change it they never gives
me a code.
When I attempt to change it they never gives
me a code.
Worst app
It didn’t even send my verification code to my email.. tried n number of times..this app Is horrible.. wondering how this app was built, tested by quality engineer.. I want to give zero star
Glitches
Does not work well - auto-replenish function does not work consistently.
Painful
It’s painful to use this app. Have to wait forever to get the OTP sent. Once you enter the OTP all you see is blank page. You have to use this app rarely when you actually need, but then you have to spend an hour to get in.
Awful
App is slow, buggy, difficult to load and freezes often.
I don’t want to save full banking info.
Then, it still doesn’t update and shows you have no payment methods.
I don’t want to save full banking info.
Then, it still doesn’t update and shows you have no payment methods.
App is terrible
The app will never open, it won’t send texts only email and that’s only when they get around to it!! Total trash!!
Horrible
This app is horrible! It freezes most of the time & always gives me error messages! Every time it sends me a code to verify my login! So annoying!!
Help me!
Why do I have to verify the account EVERYTIME I open it to add money! I’m so annoyed with this I’m ready to go back to bringing checks into the office!
Review
I hate everything about this app
terrible platform
This is a useless tool the provides 0 value to anyone when venmo and other things exist.
Not user friendly
I work in UI/UX and this app has one of the worst user experiences I have ever encountered.
Login frustrating
This app is easy to use to add money but I have to constantly re-enter my password, then get a text code EVERY SINGLE TIME. Banking apps don’t even give you that much grief. It refuses to remember your credentials or offer a way to use a passkey.
Love it, but
I love this app, but I have to have a code sent to me every time I have to access it. Sometimes I am very busy and just need to quickly login. I select remember my device, but it does nothing. I have to wait for a code. Very annoyed by this.
Login
EVERY time I log in to my account I press “remember device for future log ins” I’m forced to get a second code instead of just taking the password and it NEVER remembers my device. This isn’t a new concept guys.
Annoying and overpriced
Had this app for 2 of my kids. It's successful in funding their meal accounts however the entire workflow on the app is terrible. The remember my device nor the biometric login ever work and they force you to use 2fa every single time you login. I'm ok with that once in a while but but not every time. Sure there's a remember this device checkbox but it's useless. When you do get in it still lists my student who graduated years ago and forces you to confirm hit the "later" button. No tech support. Just call your district whatever that means. And then there is the cost. $2.25 doesn't sound like much but when it's per transaction just to out money in? Come on. Should be the max it costs and make other transfers a small percentage.
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