Ridiculous min. Fees
Who would have thought that between GoFan and MySchoolBucks, we’ve somehow normalized excessive convenience fees that would spark outrage in virtually any other industry? Imagine paying an additional 20% for a soda simply for the “safety and convenience” of using a credit card.
What makes this particularly pathetic is that these companies are profiting from school-related purchases, where parents often have little choice but to use their platforms. Taking advantage of families and school systems through excessive fees should not be an acceptable business model.
What makes this particularly pathetic is that these companies are profiting from school-related purchases, where parents often have little choice but to use their platforms. Taking advantage of families and school systems through excessive fees should not be an acceptable business model.
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Doesn’t work
The app never works right. I have to go through the website every time. Needs to be fixed to work through app only!!!!
Not worth it
I downloaded the app to make it a little easier putting money in my children’s meal accounts only to find out it won’t let me sign in..says my information is wrong. Works online perfectly fine..guess I’ll stick to that
Worse app ever
If I could give this app zero stars, I would. MySchoolBucks is hands down one of the most frustrating apps I’ve ever used. Its ONE main purpose is to allow parents to add money to their children’s school accounts, and somehow it can’t even manage to do that!
The app constantly has issues, never seems to work when you actually need it, and makes something as simple as adding lunch money an unnecessarily stressful experience. As a parent, I shouldn’t have to fight with an app just to make sure my kids have money in their school accounts.
It’s absolutely ridiculous that schools rely on a service that is this unreliable. Parents have enough to deal with without having to troubleshoot a broken app every time they need to add money.
Fix your app! If you’re going to provide a service that parents depend on to feed their children, the bare minimum is making sure it actually WORKS.
The app constantly has issues, never seems to work when you actually need it, and makes something as simple as adding lunch money an unnecessarily stressful experience. As a parent, I shouldn’t have to fight with an app just to make sure my kids have money in their school accounts.
It’s absolutely ridiculous that schools rely on a service that is this unreliable. Parents have enough to deal with without having to troubleshoot a broken app every time they need to add money.
Fix your app! If you’re going to provide a service that parents depend on to feed their children, the bare minimum is making sure it actually WORKS.
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Glitchy
There are instances, like today, that I try and purchase tickets for football games, and the app glitches. I select the number I want, click purchase tickets and it glitches, taking me back to the Home Screen with an empty cart. I’ve tried numerous things to trouble shoot and nothing. I only use this app because I have to. Hopefully, our school district finds a friendlier app for the upcoming years.
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Annoying
It’s extremely annoying to need a verification code every single time I log in, even though I select remember this device on future logins. No one will EVER hack this account to freely fund my child’s school lunch account
Broken
Keeps redirecting me to my school’s login page, even though I have made an account with MSB. When I try to log in with email/password, app crashes. Website version works fine. So frustrating!
Never lets me log in
Every time I try to log in this app, it just keeps making me fill it out over and over again. Saying incorrect, but it’s not. This app needs to get fixed or what’s the point of the app, if I have to login in on a computer 😑
Terrible user experience
Auth never remembered on device, loading spinner for every single button I press, I really hate every second I am forced to use it.
The company is the worst
Always charging fees to add money and when you do the annual membership they still charge you fees and won’t refund you. They just keep the money. Greedy and worst customer service.
Terrible app
Constant issues; slow to connect or do anything. Great for when it decides to stop working and leaves your kid without lunch.
Login issues; issues transferring money; duplicate transaction warning disables the app; connection issues; forgets my login even after being told to remember it.
Login issues; issues transferring money; duplicate transaction warning disables the app; connection issues; forgets my login even after being told to remember it.
Terrible for more than two child families
Does not allow multiple transfers, ie if you have more than two children. Won’t let you transfer to more than one of your other children at a time and limits to one transaction a week, even when you are in a different week so probably set to last 7 days. Essentially the more kids you have the more they charge you. The more kids you have the more you’re gonna pay. I would not recommend this app at all. Reminds me I need to notify my school board they Are penalizing families with multiple children who are most likely to be on a budget in the first place.
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Just like health insurance
You should be able to utilize funds, regardless of what department they are in. To tell me that I cannot use funds in the meal account to pay for something in the store because they’re separate departments in the same company is ridiculous.
Login sucks
EVERYtime I login it text me a code even if I click remember this device for future logins. Very annoying!
Horrible site
Who ever made this showed hang themselves lowky and never code again if its made by ai( highly doubt it) it makes sense but at this point just use it the site butt and there so many 3rd party people js giving out your info to as many as it can
Doesn’t always work correctly
This app sometimes has major issues. After logging in, even if you click on remember device for future logins, they still require to send you a code not even 1-2 months later. The issues I’ve experienced is when you login correctly and they need to send you a code either to your email or to your phone number, they don’t always send the code. The app did not need an update (I checked the App Store). I even shut off my phone and turned it back on and I tried using their website and then tried a different browser. I tried every option I could, the app still did not send me a code after logging in and I also tried to have the code sent to my email. I checked my inbox, the spam folder, checked every folder and even the trash. They shouldn’t offer a service that they can’t provide considering this is money for our kids to eat at school.
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$2 per recharge is a robbery
The app is rarely working and does not even facilitate a recharge to student account every time. Right now I have been waiting for a one time code for the last 5 minutes !
And the $2 charge per recharge transaction is a robbery. There are better apps that do it without any fees.
And the $2 charge per recharge transaction is a robbery. There are better apps that do it without any fees.
Can't complete profile
You can not finish setting up profile Because it asks for 2 security questions and answers and the 2nd one is blank and you can not complete. You can not contact anyone because of district. I added money but now can't access nor message anyone
Disgusting fees
Immediately deleted my account. Will not be paying these criminals any fees—that’s not how this works!!
App That Hates Users
I would give this app negative stats if possible. Aside from having to verify your identity every time you log in (why even have the “Remember This Device” box?), the site itself charges each item in your cart a fee. Prepare yourself to hand over an extra $20-$500 for yearbooks, lunch money, etc. Hats off to the grifter that developed MySchoolBucks, as they figured out how to make money off of schools.
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