MSCU Mobile User Reviews

MSCU Mobile
MSCU Mobile
Mutual Security Credit Union Inc

Customer Experience

Positive experience52.4% of reviews
Neutral0.0% of reviews
Negative experience47.6% of reviews

~ Based on 21 written reviews from the US App Store.

What users say

Is MSCU Mobile Safe?

MSCU Mobile appears safe based on user ratings. AppsHunter Safety Score for MSCU Mobile is 96/100.

This assessment is based on 1,732 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.4% of ratings point to a safe experience
1.8% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 1,630 App Store ratings for MSCU Mobile.

Is MSCU Mobile Legit?

MSCU Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for MSCU Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love the app

It’s nice to be able to access my account from anywhere as long as the wifi is safe.

Why bother calling

Called gave all my personal details because i wanted either the acct number or what my username. Neither could be supplied. So what are you able to help me with then? Hope i dont get identity stolen

Buggy

I get error messages so often when trying I use basic functions. I can’t access my rewards points is the most recent one. Their website is like this too :/

I hate this app

I really dislike logging into this app. It tells me to click on this box to verify that I’m a human every since time I try to get into the app. Then it doesn’t work. I have it click on the box 10+ times and still can’t get to the login screen. I then give up and try again later. It’s so frustrating.
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I enjoy visiting the Norwalk branch

I really enjoy visiting the Norwalk branch, the employees are always helpful and friendly

Keeps crashing

App doesn’t work. It crashes everytime I try to login.

Excellent App / Banking with MSCU

I’ve been backing with MSCU since 1988. Extraordinary Bank. The team members are professional and so accommodating. Very helpful. I get all my banking needs here. Tom Flynn, the branch manager has been a wonderful commodity to the bank, over the years. Keisha I’ve been working with for many many years. I can always be rest assured by these two, anything I have to send in (as they are in Connecticut and I live out of state) can be handled professionally & accordingly in a timely manner. Over the years they’ve become more like family than just an unknown representative. Anyone looking for a 1st class credit Union, don’t look any further. Thank you MSCU!
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Love the app BUT

While I love the app to check my accounts, I cannot use it for transfers within accounts. Why this has happened is beyond me. I used to transfer but now it doesn’t work.

User Friendly

AA

Review

Easy to navigate the site now

Bill pay does not work

Bill pay does not work.

Great app makes banking easy with MSCU!

Great app makes banking easy with MSCU!

MSCU is a great place to do your banking.

The staff and especially the manager Lily in Stratford are fantastic. Friendly and alway smiling. I don’t go in often because their App is so easy to use, but when I do I am always greeted either by name or with a cheerful smile and hello. Their products offered are so much better then the bank I was using. If you’re considering making a switch to MSCU I would advise it.
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Good app

Sometimes slow on account updates.

New site

This is the best app for MSCU. Very easy to navigate. Easy format! Other site was not very user friendly. Keep up the great work!!

No good on iPad, bill pay doesn’t work.

Please fix bill pay on the iPad version. The app is useless if bill pay isn’t available.

Great app

Love the new look and abilities of the app. I’m able to get to what I need much faster and the design is great. Great upgrade!!

No login

App doesn’t work. Can’t get past login.

Unable to use effectively on Apple products

Can’t seem to get to Bill Pay area when on Apple Devices - cookie blocking needs to be turned off , over and over again

Latest update breaks mobile deposit

Photos do not process properly. “Unable to deposit at this time.’ Happy to update review when this issue is fixed.