MSCU Mobile User Reviews
Customer Experience
~ Based on 21 written reviews from the US App Store.
What users say
Summarized from real user reviews of MSCU Mobile. Based on 1.7K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 🚀Easy to access accounts
- 👍Helpful and friendly staff
- 👍User-friendly app design
- 👍Excellent banking experience
Negative things
- 🐛Frequent app crashes
- 🐛Buggy functionality
- 🔒Security and privacy concerns
- 🔍Difficulty accessing account details
Is MSCU Mobile Safe?
MSCU Mobile appears safe based on user ratings. AppsHunter Safety Score for MSCU Mobile is 96/100.
This assessment is based on 1,732 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 1,630 App Store ratings for MSCU Mobile.
Is MSCU Mobile Legit?
MSCU Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for MSCU Mobile is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
It’s nice to be able to access my account from anywhere as long as the wifi is safe.
Called gave all my personal details because i wanted either the acct number or what my username. Neither could be supplied. So what are you able to help me with then? Hope i dont get identity stolen
I get error messages so often when trying I use basic functions. I can’t access my rewards points is the most recent one. Their website is like this too :/
I really dislike logging into this app. It tells me to click on this box to verify that I’m a human every since time I try to get into the app. Then it doesn’t work. I have it click on the box 10+ times and still can’t get to the login screen. I then give up and try again later. It’s so frustrating.
Show more
I really enjoy visiting the Norwalk branch, the employees are always helpful and friendly
App doesn’t work. It crashes everytime I try to login.
I’ve been backing with MSCU since 1988. Extraordinary Bank. The team members are professional and so accommodating. Very helpful. I get all my banking needs here. Tom Flynn, the branch manager has been a wonderful commodity to the bank, over the years. Keisha I’ve been working with for many many years. I can always be rest assured by these two, anything I have to send in (as they are in Connecticut and I live out of state) can be handled professionally & accordingly in a timely manner. Over the years they’ve become more like family than just an unknown representative. Anyone looking for a 1st class credit Union, don’t look any further. Thank you MSCU!
Show more
While I love the app to check my accounts, I cannot use it for transfers within accounts. Why this has happened is beyond me. I used to transfer but now it doesn’t work.
AA
Easy to navigate the site now
Bill pay does not work.
Great app makes banking easy with MSCU!
The staff and especially the manager Lily in Stratford are fantastic. Friendly and alway smiling. I don’t go in often because their App is so easy to use, but when I do I am always greeted either by name or with a cheerful smile and hello. Their products offered are so much better then the bank I was using. If you’re considering making a switch to MSCU I would advise it.
Show more
Sometimes slow on account updates.
This is the best app for MSCU. Very easy to navigate. Easy format! Other site was not very user friendly. Keep up the great work!!
Please fix bill pay on the iPad version. The app is useless if bill pay isn’t available.
Love the new look and abilities of the app. I’m able to get to what I need much faster and the design is great. Great upgrade!!
App doesn’t work. Can’t get past login.
Can’t seem to get to Bill Pay area when on Apple Devices - cookie blocking needs to be turned off , over and over again
Photos do not process properly. “Unable to deposit at this time.’ Happy to update review when this issue is fixed.
