MSM VIDEO User Reviews

Customer Experience

Positive experience27.3% of reviews
Neutral2.9% of reviews
Negative experience69.8% of reviews

~ Based on 275 written reviews from the US App Store.

What users say

Is MSM VIDEO Safe?

MSM VIDEO has mixed safety signals based on user ratings. AppsHunter Safety Score for MSM VIDEO is 65/100.

This assessment is based on 61 user ratings, with an App Store average of 3.2/5.

Safety Analysis

54.1% of ratings point to a safe experience
4.9% of ratings suggest some concerns
41.0% of ratings point to a risky experience

~ Based on 61 App Store ratings for MSM VIDEO.

Is MSM VIDEO Legit?

MSM VIDEO appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MSM VIDEO is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

cant rent a movie

about 6 months ago i watched a movie while renting but now it says subscription . Is renting not an option anymore?

Excellent Nepali Entertainment App

MSM VIDEO is an outstanding platform for Nepali entertainment.
The app is easy to use, streams smoothly, and offers a great collection of movies, series, and exclusive content. The video quality is excellent, and the overall experience keeps getting better with regular updates. Highly
recommended to anyone looking for quality Nepali content in one place.
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Cast

Why can’t we cast it in our tv, connecting hdmi as other software

Looks like scam

At first they promised they will release 3/4 movies in a month and asked to take get annual subscription to support them. I did take annual subscription to support nepalese movies industry and Nepalese business. But now it’s been almost 6 weeks they haven’t added any movies after jerry on top. That means i paid 2 months subscription for 1 movie? It is scam or what ?
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Very few movie option and bad customer service experience

Worst customer support they made me do many things just to cancel my subscription plan still the plan is not cancelled after spending 30min on app

Not worth it

I wanted to share some thoughts regarding my experience with your streaming platform. I was initially quite enthusiastic about the service, but over time, I found that the frequency of new movie uploads felt a little sparse - perhaps only once every couple of weeks. For a $10 monthly subscription, I personally felt that the value wasn't quite there given the content availability.
actually stuck with the subscription for a full year, genuinely hoping to see the library expand as promised. Unfortunately, I didn't quite observe the collection growing as much as I'd anticipated, and it often seemed there were various reasons for delays in new content.
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10 dollars subscription

Really, same cost as Netflix for nothing

Bugs cant login.

Hire some good developer if you can’t then contact me.

Poor service

I subscribed to MSN Video for $9.99 just to watch Nepal cricket matches, and it was a complete waste of money. The main reason I paid was for live matches, but the app failed to deliver. I couldn’t watch the live game at all.

This is very frustrating. If you are charging users, at least make sure your core service works. There is no proper system, poor streaming reliability, and no clear support when something goes wrong.

I feel misled as a customer. I paid for a service that was not provided. I am requesting a full refund immediately.

Very disappointing experience. I would not recommend this app to anyone.
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Register and login section sucks

Tried to login but got error timeout of 10000ms exceeded. The ux fells so bad

TV cast doesn’t work….

Hi, I got a monthly subscription, I tried to cast it on tv but it doesn’t work. The only option is for me to watch on phone which I don’t like.

Bring back renting feature

This is not a Netflix like
platform which pushes a lot of content. Nepali movie release takes time and there isn’t much to watch. Renting movie was best thing in this app, and now its removed. You guys need better marketing and management team. Stop being greedy, we still rent and pay. Maybe give another 5 years to have enough content for a subscription based model..
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adadad

I used to rent a movie for a day or a week. Now they have gone from rental to subscription. I mean subscription ma jana lai teti dherai contents haru pani chaina. You guys need a good marketing team which you guys don’t have at the moment. I used to use this app but I won’t be using it anymore.

Quick Response

I recently experienced a technical issue while using this Nepali movie streaming platform, and I was honestly worried it would take days to resolve. However, I was pleasantly surprised by how quickly their support team responded. They replied almost immediately and fixed the issue in no time.

It’s rare to see such fast and professional customer service, especially from streaming platforms. Their team was polite, helpful, and genuinely cared about resolving my problem. Because of this experience, I feel even more confident continuing to use the platform.

Highly recommended for anyone who enjoys Nepali movies and values responsive customer support!
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Unsubscribe the plan

I tried unsubscribing the current plan, could not see the option. UI not user friendly and why the more payment options popup in browser and the information says manage through the app when everything started from there. Where can I find the card information add/remove card options??

New Nepali Movies

App is great for watching fairly newly released Nepali movies. Works great across devices. 👍

Excellent

Excellent video streaming..I loved it.

Don’t bother

If I could I wouldn’t even give a star for how they handle issues. I hired a movie for 7 days and without even watching the movie it disappeared, contacted them multiple times through WhatsApp and all I got was technical issue no mention of refund or when the movie is coming back. Save your money and don’t bother with this app and I’m making a complaint with my bank for chargeback for service I didn’t receive.
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Thank msm

Thank you msm new new movie herna payiyo time mai , natra 2 yrs youtube ma kurne din gayo

Best Nepali Movie App

MSM Video is the best app for Nepali movies! The collection is great, the streaming quality is smooth, and the app is very easy to use. I love being able to watch all my favourite Nepali films in one place. Highly recommended!