MTC Federal Mobile Banking User Reviews

Customer Experience

Positive experience80.3% of reviews
Neutral3.3% of reviews
Negative experience16.4% of reviews

~ Based on 61 written reviews from the US App Store.

What users say

Is MTC Federal Mobile Banking Safe?

MTC Federal Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for MTC Federal Mobile Banking is 95/100.

This assessment is based on 3,115 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
2.8% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 3,126 App Store ratings for MTC Federal Mobile Banking.

Is MTC Federal Mobile Banking Legit?

MTC Federal Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for MTC Federal Mobile Banking is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t even sign in

This app is trash keeps saying no internet connection but EVERY other app I have works. Just this one doesn’t. Uninstalling and switching banks on Monday if not fixed.

Cannot login

It used to work, but suddenly stopped. Not impressed

New App is not very good

The new version is not very good at all. It’s too busy on the main page, whereas the old one was simpler and easier to navigate. Also, when doing internal transfers, the deposit would show up immediately on the old app, whereas it takes a while for the new one. The password login is a pain as well, as it won’t let you use a simple password versus the old version. Still need to work the bugs out on the new version, and make it simpler to use.
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New update is awful

I’m seriously considering leaving the bank just because of the new app. It’s awful. No Face ID anymore, you have to scroll down just to see your accounts. Why is my credit karma rip off the first thing at the top?

It’s impressive how bad this app is.

What happen to faceID login in new update?

Will not log in using faceID. Have to use password every time. Don’t list it in the things the app will do if the app will not allow you to us it.

Not working

Doesn’t send verification emails like it should

Great

Great

Excellent Experience

Came to the branch needing help with my account & Ashley Morris helped with everything needed. She helped get me set up with online banking and get the other things I needed taken care of as well. She blessed my day!

Don’t do business with these people!

Don’t do business with these people! Won’t even cash your savings bonds! Even if you have an account there! As that were given to us by the company itself!!!

Horrible.

I’ve had to sign in 3 times trying to apply for a loan because this times out so quickly.

Happy

I love the app! I always feel safe. I don’t like the amount of time it takes to get a new card but I understand it. Thank you MTC FEDERAL for making my life easier

Great app. Wish to See pending transactions from the app.

Love using it to see my accounts. Love the ability to use fingerprints to assess instead of logging in all the time. I am one that forgets passwords fairly easily therefore alternative log in is awesome. Only problem is I own a credit card with them and it isn’t allowing me to see my transaction history. Will have to stop again at the facility to see if we can resolve this.
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Great job

Like the Service

Review

We need to be able to print out bank statements and bank history on this site. This site need more options and we should be able to get our account number on this site as well.

MTC Mobile App

Easy and very responsive. Most everything I need is featured on the app. Besides that MTC is the best bank around

Was better before

Face recognition not working

New interface

The new interface is good. I do miss the graphs. I really like the way it shows the account totals.

Almost 5 Stars

Allow the credit card part of the app to show purchases and charge history.

Location

Would be nice to have a location where we live, or linked to an affiliated well known bank.

Donaldson Center

Thank you for your smiles and kindness that’s always show it to me very helpful and means a lot especially when you are a senior citizen thank you ladies🥰