MTD Companion User Reviews

Customer Experience

Positive experience86.7% of reviews
Neutral6.7% of reviews
Negative experience6.7% of reviews

~ Based on 15 written reviews from the US App Store.

Is MTD Companion Safe?

Not enough ratings yet to assess MTD Companion.

Is MTD Companion Legit?

MTD Companion appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MTD Companion is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unable to import bank data

The first thing to know about this app is doesn’t import your bank transactions and enable you to sort through them and prepare the figures. All it does is to accept your fully prepared accounts in spreadsheet format and submit them to HMRC. That’s its entire functionality. Which IMHO is pretty minimal. Other systems are out there which do both some of which come at zero cost. I’m sure this product does what it does very well but I never got that far. I’m giving it four stars - five reflecting that it does what it does, with a one star penalty for not clearly flagging what it doesn’t do upfront and wasting people’s time who want the full MTD package.
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Response from developer

Importing bank data is not a requirement for MTD, it's just how some other apps operate. It's a shame that we get our first negative review because you actually wanted a different app. Thanks!

It Works

Just like their VAT MTD app, this is the simple solution that lets me stay in control of my financial reporting. The imposition of MDT was far from welcome, and the Big Accounting Package I tried before was hopeless accounting for my specialist transactions. THIS software bridges what I already know how to do, with what HMRC wants. I am happy to pay the reasonable subscription fee and I love the great response to support issues.
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Response from developer

Thank you very much for the kind words.

Good but expensive

Just tested it so far and it seems fairly straightforward and easy. Well explained and clear. But it seems a little prohibitive for 4 submissions per year (3 if your accountant takes care of the end of year submission). I have tested another solution that is half the price and although it’s online based, it doesn’t seem more complicated.
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Response from developer

I’m sorry that you think it’s expensive. The app has taken 18 months of full time work to build and now we have a full time job assisting people and liasing with HMRC. That all needs to be priced in and we are a long way from making any money.

Unable to import bank data

At first I thought this app looked great but it’s unable to import bank transactions. There’s meant to be some way for it to import download bank transactions on spreadsheets but the whole thing is as clear as mud and having got my CSV file I’m unable to load it up. Just wasted a couple of hours on this.
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Response from developer

Importing bank data is not a requirement for MTD, it's just how some other apps operate. It's a shame that we get our first negative review because you actually wanted a different app. Thanks!

Excellent Support

I am not particularly computer literate but the MTD support team were excellent

Response from developer

Happy to help get you sorted :)

Fantastic support!

Easy to use, does what it says it will do. Best part is the very quick response whenever I’ve asked a question — which has been a few times now!

Response from developer

Thank you for the kind words :)

Great App

Great app with clear instructions that allows you to use your own spreadsheet and excellent email support from Darren when I needed clarification. Feeling less stressed now.

Incredibly helpful

Every month you summarise income and expenses. Every quarter MTD companion takes the data and sends it to HMRC. Once you have a habit of recording income and expenses, the rest is so easy. Darren is also incredible responsive if you need help. Very highly recommended.

Response from developer

Thank you so much for your kind review!

Perfect

I got myself so worried about all the MTD set up, Darren has been amazing step by step emails talking me through it all and I’m ready for first submission. I spent hours on other software setting it up, speaking to helplines and got nowhere! Hours of crying and stressing!! This app is perfect for MTD make sure you try it 😄
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App & Customer Service Winner!

This is the 2nd review which I have submitted and wanted to express my praise once again for this app and also in particular Darren who has remained helping me and stayed in contact. I honestly can’t recommend this app enough! Once you understand the various pages(which are simple to use) the continued support u receive is phenomenal! It’s not often in today’s world u can come across a company which actually has great customer service and replies to messages on the day! This app is perfect and so easy to use! Darren has taken the time to help me step by step…and made me feel like a customer and not just a number!
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Continued Customer Support & Brilliant APP!

I have been looking for an easy to use app, which would work across all my apple devices. This app has been perfect. I am a sole trader and only wanted an app which would suit just me and so far I have been really impressed. Im not technical minded and the app and also instructions on how to use have been clear and straightforward. I have needed to check a few things for my own peace of mind and the customer service has been brilliant. It’s been refreshing that a company actually responds to messages and the help I have recd in particular from Darren Jones has been brilliant. Although this is a paid app, compared to other companies I feel the easy to use layout of the app and customer service I have received more than covers the cost. I was really worried about having to move to MTD, but honestly this app and company makes it a breeze and I would highly recommend.
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Response from developer

Always happy to help. Thank you very much for your kind words.

Flexible app with excellent support

Like many sole traders I am sure, I've been tearing my hair out for months over MTD. I've been using custom databases for decades and am loath to change the way I work given that I have digital records already, but how how to make it work?

I downloaded these two apps to evaluate, and soon realised they could be intregrated. A quick back and forth with very helpful support and I now have buttons in my databases to automatically file Quarterly VAT and MTD for Income tax.

Something of a lifesaver, to he honest.
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Great support and app looks good too.

Rare to get such a responsive and knowledgable developer. Darren has helped me a lot with this tricky MTD transition us freelancers are going through, when I had questions about the app and how to setup my own spreadsheets. It’s much appreciated!

Exactly what I need

I was burying my head about HMRC's move to "Making Tax Digital", and reluctantly started trawling through all the options... most of which were either expensive, proprietry, wouldn't work on my Mac, and most of all required me to change the way I keep my records. I was overjoyed to find this app: it's a simple, low friction solution for anyone who already uses a spreadsheet for compiling their figures, bridging your spreadsheet and HMRC's submission system. I found the support super-helpful, and I'm particularly pleased this app supports a wide range of spreadsheets, including open source ones. Just brilliant!
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Response from developer

Thank you very much for your kind words.

Excellent, just what I needed

Brilliant application, I can submit my data direct to HMRC with ease without the hassle of heavy complex software