Keeps glitching
I downloaded the app and signed into my provider and began watching my desired shows. The first 2 days the app was fine. By the 3rd day I started receiving error messages saying that this network is not included with my tv provider. Which is weird since I’m still able to view this network on my regular cable. So I went to Xfinity to check if this channel had been removed and it hadn’t. But for the next few days I was unable to use the app. I decided to randomly check again yesterday and it was back to normal. No issues, continued watching my shows. I open the app this morning for it to tell me that once again, this network is not included with my tv provider. Basically, the app only works when it wants to so if you can watch your shows another way I would suggest doing so.
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Response from developer
Open Settings on your iOS device, scroll down to the menu option “TV Provider” and tap Sign Out. Go to the app to sign in again. If you see the prompt asking you whether you wish to allow the app to use your TV provider subscription, choose “Don’t Allow”. Allowing this will reactivate SSO and trigger the error. You should then be able to sign in to your TV provider as normal.
The absolute worst!
I have never written a review for an app before, but MTV has inspired me by creating the absolute worst app of all time. It’s not even the 4,000,000 ads, really. I’ll sit through them. I’m just trying to watch an episode of Drag Race here, but it’s the fact that the ads crash the app during every commercial break, only to lose my place. Or, even more egregious: the fact that the stream pauses literally every 4 seconds (not exaggerating here) the ENTIRE time. But wait, there’s more!
After trying for 2 hours to finish my hour long show, I get a message that the video is unavailable when I’ve only got 10 minutes left (not including ads I’m sure). By the way, the video is available. I just have to watch more ads only to lose my place AGAIN. I miss when Drag Race was on VH1! Please do better MTV! It’s bad enough the music video is extinct. Don’t ruin Drag Race too!
After trying for 2 hours to finish my hour long show, I get a message that the video is unavailable when I’ve only got 10 minutes left (not including ads I’m sure). By the way, the video is available. I just have to watch more ads only to lose my place AGAIN. I miss when Drag Race was on VH1! Please do better MTV! It’s bad enough the music video is extinct. Don’t ruin Drag Race too!
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Response from developer
Sorry to hear you are having trouble. Please tell us more about your issue by sending an email to mtvappsupport@mtv.com.
Too many ads
I tried to watch one episode of a show, but there were way too many adds that I had to just give up. I had to sit through 3 ads before the show would start. Then they showed me the previously seen clips. Then I had to sit through 5 ads. Then they showed me the show’s intro. Then I had to sit through 6 ads. Then I watched a few minutes of the show, and it wanted me to sit through 5 ads again. I gave up and I will no longer watch any of the 5 MTV shows I used to watch. I understand that they need revenue, but a show should not be more ads than content, and it is impossible to catch up on a show when it takes hours to watch a half hour’s worth of actual content.
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Can it get any worse?
This is the worst streaming app I’ve ever used. Period. Like all the other reviews you’ll read, besides the 5 star ones that are so blatantly fake, you’ll see that this app has a bad user interface, is FULL of bugs and glitches, and COMPLETELY overrun with ads. It’s impossible to watch absolutely anything on this platform without being bombarded with ads and error messages. They’ve been having this problem for 4+ years, you’d think they would fix it by now. When’s the last time this app has even been updated? It seems like they don’t really care but they care enough to buy fake reviews and leave their email, which is no help because they won’t get back to you anyway.
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Had trouble logging in with cable provider
My main gripe was being unable to login with my cable provider. Whenever I went to “unlock all content”, it would pull up a log in screen for a cable company I did not have and there was no button to switch providers. As soon as I pressed cancel to exit the screen, the app would freeze and then crash. I had to uninstall and then reinstall the app and press “don’t allow” for everything before I could successfully get to the screen to choose my correct cable provider and log in.
It appears this app could use some improvements.
It appears this app could use some improvements.
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FIX!!!!
Im writing this really mad right now. Whatever is wrong with this app is beyond annoying!! I have had it for awhile now and every single time i just want to watch my show it asks me to connect to my provider which I have plenty times and its worked! Worked for awhile where I could watch without the hassle but every now and then the app re asks me about my provider and doesn’t even load for me to sign into my account just immediately states it doesn’t come in “my package” when it does and It has worked numerous of times before. I’ve tried deleting, redownloading, rebooting the app and it’s still freaking stupid. Have tried to contact support and nothing!! Beyond angry that I enjoyed my show yesterday but won’t be able to finish it today.
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AWFUL
This is quite possibly the worst app I’ve ever used and I’ve used a lot. You’d think with where the world is at with technology, they’d figure out how to make this app not glitch or lag every single time you try to watch a new episode of something. I have to reset the app several times in an evening because it just freezes or glitches. On top of that, it doesn’t save your spot in the episode when it does glitch. You have to manually search for where you left off which is EXTREMELY annoying when you have to do it multiple times. Not to mention every time you try to skip ahead to find your spot, you get hit with MORE ads than you usually have to deal with. I’m okay with ads here and there, I get that’s what makes these things free to us, but MTV takes it to a whole different level. They have to fix this app and the functionality of it, because I’ve been trying to use it for years, on multiple devices, and nothing has gotten better. It’s like they don’t care how awful it is for users. If I could give the app 0 stars, I would. Lucky for them I can’t, so they get 1.
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Don’t wast your money
Don’t waste your money. I paid monthly for commercial free I also paid $25 extra to watch a particular show that I really wanted. I let the show run over on accident on my phone without watching and now I am locked out of watching it again. Are they kidding me? If you pay you should be able to watch anytime like any other app that’s out there I have most other apps. I tried to get ahold of support to no avail. This app is a complete waste of time. It wanted me to pay $2.99 an episode at first so I paid a lump sum of $25 thinking it was better on top of my monthly payment I couldn’t be more wrong. Do not make the same mistake. There are much better apps out there that once you pay your monthly fee you don’t have to pay anything else. They also respond to their support calls MTV does not respond again waste of money.
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Worst App
I use this w Apple TV, however I’m pretty much over using it. It doesn’t remember the shows you’ve watched so you always have to search it, doesn’t remember where you left off on a show so you have to remember the episode and where you left off but the worst part is it will nearly every time I open the app, freeze up. The only way to resolve the issue is to delete the app, then re-add it, and add all credentials so you can continue to watch again. LITERALLY EVERY TIME for me.
I like some shows it offers but the issues are too much to continue to use it.
I’ve never used another app with Apple TV with any issues at all. Fix it or just don’t offer it.
I like some shows it offers but the issues are too much to continue to use it.
I’ve never used another app with Apple TV with any issues at all. Fix it or just don’t offer it.
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Very disappointed
I was so excited when I signed up for dish and downloaded this app so I could catch up on the challenge. My all time favorite tv show. But what I got is a hot mess of an app. Takes an hour an half to watch one episode due to soo many ads and the app stops working during the ads. Restart. Got ads to watch. Might make it through them til the next set then again the app stops responding and have to restart. Only reason I gave it two stars is because I am able to watch my favorite show but it doesn’t work good enough. It actually just stopped working while I’m typing this out. SMH so I guess it does deserve just one star.
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Ads end, ads start, intro ads, theme song, ads, then show (with more ads)
TLDR: ADS, MTV = 70% ads 30% content
2 Stars for its ability to reliably push ads.
Ok so I got ads a few seconds before the end of an episode cool right? I play the next episode I get even more ads at the start. I then get a quick few seconds recap of that episode at the beginning ( not even 20 seconds ), then I get even more ads. Then it plays the 5 second intro theme to the episode I am watching and then I get yet another set of ads. That’s right 4 ad sets in a row for 20 seconds of content. That’s end, start, recap and intro. Welcome to the MTV ads app. 10/10 at playing ads, #adgameonfleek.
- EASY FIX: Literally had to buy a VPN to block the never ending ads. Now I can watch ad free! When using this app I recommend using a paid ad blocking service / VPN provider. It’s worth it’s weight in gold.
2 Stars for its ability to reliably push ads.
Ok so I got ads a few seconds before the end of an episode cool right? I play the next episode I get even more ads at the start. I then get a quick few seconds recap of that episode at the beginning ( not even 20 seconds ), then I get even more ads. Then it plays the 5 second intro theme to the episode I am watching and then I get yet another set of ads. That’s right 4 ad sets in a row for 20 seconds of content. That’s end, start, recap and intro. Welcome to the MTV ads app. 10/10 at playing ads, #adgameonfleek.
- EASY FIX: Literally had to buy a VPN to block the never ending ads. Now I can watch ad free! When using this app I recommend using a paid ad blocking service / VPN provider. It’s worth it’s weight in gold.
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THIS APP IS NOT WORTH IT!!!
I have had so many problems with this app. Every time I open it I have to re-sign in to my service provider which is inconvenient. And when I am watching a show it will disconnect after watching 2 episodes. Also when I cast to my tv it won’t let me click on the episode I want to watch so I have to disconnect, click on the episode, then cast after waiting for it to unfreeze. And it never leaves off where I stopped. I have to always remember exactly where I left off because this app can’t do that for me like every other streaming app can. I don’t understand how these issues have not been fixed after 4 years of this app running.
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The amount of ads per show is obnoxious
I am a National media strategist. I sell advertising and have 10 years of digital marketing experience... I get it. But the way this platform sets up ads is insane, I get an ad when I log into the app, another when I click on a show, and 2 more before the episode even starts... that is nearly 5 minutes of ads before any content. Not to mention the fact that MTV doesn’t do a $5-$10/month offer for an ad free version is ridiculous. I think most people that still, in 2021, watch MTV at all are willing to pay for an ad free version for their OTT device. Just doesn’t make sense to the UX IF THE VIEWER IS FRUSTRATED AT THE AD THAT IS SUPPORTING YOUR COMPANY... if brands aren’t receiving an ROI for the impressions served on your platform then they will stop advertising with you! To top it all off every show has 6+ minutes of ads for 40-50 minute episodes... that is obnoxious.
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Not fixed yet
Nope. Your update didn’t fix it. This app already had issues casting to where I had to hit “cast” and quickly tap the video I wanted to cast in order for it to work but this week- constant crashes, constantly stopping mid-stream with an error on screen saying something went wrong and try again later, then when I’d try watching just on my phone it starts from the beginning again and watching the same commercials over and over instead of progressing along in the video...Its almost like this app streams the video from the router to device to tv whereas most apps are kinda like a remote control just telling the router what to grab from the internet, but then you often need to reconnect to the chromecast to do anything like pause or stop. Mtv seems to continue to stream from two devices the entire length of the video causing delay, lag and glitching.
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Response from developer
We would like to help! Please tell us more about your issue by sending an email to mtvappsupport@mtv.com.
Nothing good with the app at all
Wish I could go lower than one star. The app has way too many problems. I can’t watch one episode of any show without the app crashing. It has gotten to the point where after 45 seconds it crashes. This especially happens during all of the ads. And when it crashes during the ads, it restarts all of the ads again. So I’m sitting there trying to watch an episode and all I get to watch are advertisements over and over again. Speaking of ads, there are way too many. While watching an episode, I actually timed to see how long the ads run for vs the actual episode itself. I kid you not the show ran for 30 seconds and then I had to sit through 2 minutes of ads. And then after another 30 seconds, more ads appear. I highly recommend MTV updates this app and fixes the many problems it has.
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Crashes, inconsistent, and hard to navigate
Whenever I am watching my shows right in the middle of them the app just closes! I know that my phone can run it just fine (iPhone 11) but whenever I watch stuff it just kicks me out it also never correctly saves where I’m at in an episode if I am on episode 12 of a show and I skip to episode 13 because I already saw episode 12 then the auto play just sends me back to episode 12 instead of episode 14. Another thing is when you are going back to watch a show you have to go and search for your show there is no continue watching section just their featured shows. It also is inconsistent with what episodes it has one series i watch is missing 8 seasons and it is missing multiple episodes in other seasons too.
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Glitch Central
Let me start off by saying I’m not the type of person to write reviews but man this app is beyond frustrating! I can’t go thru 5 mins of an episode before it starts glitching. A 24 min episode turns into 45 mins due to glitches. I thought it was only me but after reading all these reviews it’s clear this app needs major help. MTV please, I’m begging you, please do better!! Every review says to contact for tech support but every person SHOULD NOT be having the same issues. You have to address the issue as a whole not on a individual basis. Every time there is an app update I get excited thinking it will finally resolve the glitching issue and it never does.
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Worst app ever
This is hands down the worst app I have ever used. It glitches constantly. When watching episodes back to back it doesn’t play through to the next episode, it says it’s not available so I have to go back and select the episode to watch it. Then if by some miracle the video loads (half the time it doesn’t) I get to watch 3-5 minutes of the show before I get thrown into a 3 minute ad series where it plays the same ad over and over and over and over again. It is also near impossible to figure out how to turn on closed captioning. I still haven’t figured it out. In settings, there are no actual settings, just information about the setting but no buttons! I.e. if you click closed captioning, you get a whole lot of info about who provided them, and nowhere does it allow you to actually TURN THEM ON. What kind of settings feature is that? Honestly if my show was available ANYWHERE ELSE I would run there in an instant. Please MTV. Get it together.
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Meh.
I love the idea of what this app is. However, I frequently have to log out of my provider and log back in because even though I’m logged in only half of the episodes show up. For example; trying to rewatch Snooki and JWoww and after an episode plays through it tells me the content is no longer available even though it is to me through my provider. I then have to force close the app, reopen it, log out and log back in. Sometimes I have to do this more than once to have all the content show back up. A “continue watching” feature would be nice, I have to search the show I’m watching every time I reopen the app. It does feature a lot of ads, which I understand generates revenue, but they are definitely excessive. Would love it more if it were user friendly and had more “Classic” MTV shows on it.
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Never works, too many ads, etc.
This app has never worked perfectly for me. Until recently, I would have given this app 3 stars. It used to load slowly anytime and would have many ads, but at least I could watch shows. Now, I would give the app 0 stars if that were possible. First off, I do not think that the new format is user friendly at all. It just makes it harder to find what you’re looking for. Secondly, There are so many ads in one episode! They are not keeping up with other tv network apps in this department. Also, I can’t even wat shows now. The app does 1 of 2 things when I try to watch a show: 1) loads the ads at the beginning perfectly, then skips every 30 seconds to load the show before stopping completely or 2) plays the ads at the beginning and then continues to play ads while the time for the show is running.
My app is updated. My internet is working properly. This app is ridiculous.
My app is updated. My internet is working properly. This app is ridiculous.
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