Automatic Tips and service fee… for what?
Be careful. This app automatically adds tips to your order. I’m all for giving tips but they should be earned. Automatically adding tips for simply making an order is the same as theft to me. Unless I’m being served and waited on, I don’t believe a tip is warranted. Also, a service app? Yeah. I’m done with this restaurant. Too many other options to eat at to tolerate this borderline unethical business model
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Excellent
Great food! Could you please add hot sauces (Red, Green, Brown) to app so we can purchase with our order. Also Menudo for weekends!
Excellent
Winston, Oregon Muchas Gracias Fantastic food and Service!!
Terrible experience
Put in an order at 4:36 pm. It is now 5:42 pm and I have not received my food. One delivery drive has already declined the order and I’ve been assigned a new one. The previous delivery driver took 55 minutes to get to the restaurant and when he did he said my order hadn’t registered with the restaurant yet. Tried to call the restaurant 4 times with no response. There isn’t even anywhere on the app to cancel the order or request a refund.
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open late and kind
always so sweet, even at 2:00am
Why a service fee?
Why is there a service fee when I’m ordering ahead and picking up my own food? This makes no sense.
Love Muchas, not the app
Charging a service fee when I could just go through the drive through is not convenience for you or I if I am charged to use the service.
