Lag
Response from developer
We’re really sorry — opening your mug should never crash, especially during the first reward animation. Thanks for reporting it. We’re actively looking into this animation issue and working on making the opening flow smoother and more reliable. If you’re willing, please email us at mail@trymug.com with your device model and iOS version so we can investigate faster. Thanks again for trying mug. 😔
Couldn’t even open the first box
Response from developer
We’re really sorry — that’s a terrible first experience, especially when you were excited to try mug. 😔 The first box should open smoothly, so we’re looking into what could cause this. If you’re willing, please email us at mail@trymug.com with your device model and iOS version so we can investigate and help you get started. Thank you for taking the time to report it.
Amazing!
Response from developer
Thank you for the lovely review! We’re so glad mug is helping you find better words for your stories. That means a lot — and we’ll keep improving the app to make the daily word habit even better! 😍