Network crash
Too many system maintenance
Marketing for your app and connecting to customer care is a pain
Response from developer
Hey Aditi, we are sorry to hear about the repeated maintenance windows disrupting your transactions and the unresponsive support button making it even harder to get help. Please write to support@multipl.xyz with your friend's payment details and we will investigate and work toward a resolution as quickly as possible.
Frustrating-Crashes every time of paying for the gift voucher
Nice concept
Money debited but transaction failed - no support received
Response from developer
Hey Leo, we are deeply concerned to hear about your experience with the failed transaction and the lack of response from our team. We completely understand how distressing it must be to have 25,000 debited with no resolution for over a week. We want to make this right for you. Please write to support@multipl.xyz with your transaction details and we will investigate this immediately. Most amounts settle quickly per the fund process, and if yours has crossed the expected window, our team will prioritize looking into it for you.






