Muse AI User Reviews

Customer Experience

Positive experience0.0% of reviews
Neutral0.0% of reviews
Negative experience100.0% of reviews

~ Based on 35 written reviews from the US App Store.

Is Muse AI Safe?

Muse AI: Trend Video Generator appears mostly safe based on user ratings. AppsHunter Safety Score for Muse AI is 72/100.

This assessment is based on 191 user ratings, with an App Store average of 3.6/5.

Safety Analysis

62.3% of ratings point to a safe experience
4.7% of ratings suggest some concerns
33.0% of ratings point to a risky experience

~ Based on 191 App Store ratings for Muse AI.

Is Muse AI Legit?

Muse AI: Trend Video Generator appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Muse AI is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Disappointing

I’m sorry but if you’re gonna charge upfront with no trial, then you better produce good quality videos. It took me 5 tries before finding a photo you guys could actually work with, and the waiting, you should be able to do that while trying to find another picture that won’t work. My boyfriend is dead, I can’t take new pictures with him. I needed the ones I have left to work. Waste of money.
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SCAM

I bought a week subscription and had only a few templates. I tried a kiss generator and it came out me kissing a guy!!!! And I couldn’t delete it! SCAM!

App does NOT work

I claimed to have my money back because the app does NOT work, but it was denied! What a garbage

Horrible

This app doesn’t work, I tried uploading several different photos and none worked.

Response from developer

Hi! Thanks for your feedback. The issue was caused by a temporary network problem, and we’ve already fixed it. Please update to the latest version and try again — it should work normally now. We appreciate your patience! 🙏

Terrible

Does not work at all refund my money.

Response from developer

Hi! We’re sorry for the inconvenience 😔. The issue you experienced has been fixed, and we recommend updating to the latest version of the app and trying again. If you’re still having trouble or would like assistance with a refund, please contact Apple Support directly, as all payments and refunds are handled by Apple. We’re also happy to help via the support email inside the app. Thank you for your feedback. 🙏

Doesn’t work

Select two photos and keeps going back to select your photo. Big

Does not work

This app is horrible and does not work. I need a full refund!

Response from developer

Hi! Thanks for your feedback. The issue was caused by a temporary network problem, and we’ve already fixed it. Please update to the latest version and try again — it should work normally now. We appreciate your patience! 🙏

Not downloading videos

Your product is not downloading my videos, it keeps saying your video will be ready and it never fully downloads

Response from developer

Hi! Thanks for your feedback. The issue was caused by a temporary network problem, and we’ve already fixed it. Please update to the latest version and try again — it should work normally now. We appreciate your patience! 🙏

Doesn’t work

At all…

Video

DONT WASTE YOUR MONEY. THIS IS THE WORST VIDEO CREATOR. IT ALWAYS FAILS. ONE YEAR SUBSCRIPTION AND NO MONEY BACK

Doesn't work

I tried creating a hugging video and it did not work did it multiple times and nothing this is a scam .

Response from developer

Hi! Thanks for your feedback. The issue was caused by a temporary network problem, and we’ve already fixed it. Please update to the latest version and try again — it should work normally now. We appreciate your patience! 🙏

Does not work

Does not work

Terrible app.

Save your money.

Desapointed

I paid and now is not working I want my money back

Response from developer

Hi! We’re sorry for the inconvenience 😔. The issue you experienced has been fixed, and we recommend updating to the latest version of the app and trying again. If you’re still having trouble or would like assistance with a refund, please contact Apple Support directly, as all payments and refunds are handled by Apple. We’re also happy to help via the support email inside the app. Thank you for your feedback. 🙏

Keep going back to photo chosen . Take so long .

App won’t work

Tried a bunch of pictures not a one would work

Response from developer

Hi! Thanks for your feedback. The issue was caused by a temporary network problem, and we’ve already fixed it. Please update to the latest version and try again — it should work normally now. We appreciate your patience! 🙏

Waste of $ does not work

Waste!

Terrible

Doesn’t work at all

Response from developer

Hi! Thanks for your feedback. The issue was caused by a temporary network problem, and we’ve already fixed it. Please update to the latest version and try again — it should work normally now. We appreciate your patience! 🙏

You got my money and it doesn’t work

Nothing generates. I want my money back.

Response from developer

Hi! We’re sorry for the inconvenience 😔. The issue you experienced has been fixed, and we recommend updating to the latest version of the app and trying again. If you’re still having trouble or would like assistance with a refund, please contact Apple Support directly, as all payments and refunds are handled by Apple. We’re also happy to help via the support email inside the app. Thank you for your feedback. 🙏

Fake

I paid a weekly charge and I can not create hug or kiss video

Response from developer

Hi! Thanks for your feedback. The issue was caused by a temporary network problem, and we’ve already fixed it. Please update to the latest version and try again — it should work normally now. We appreciate your patience! 🙏