Hasn’t worked since update more than 6 months ago.
Waited over 3 years for the ring to be shipped to me and it lasted all of 3 months. Nice when it worked but way too glitchy and unpredictable. Wasn’t worth the wait. Don’t waste your money
Won’t download OTP
Don’t work
In progress
Every company has growing pains and bugs are one of them. I've experienced a few bugs but overall the app and the ring are very usable. The updates have been pretty consistent which shows me this product is under active development
Worst experience
Update. Wrote initial review back in December of 2025. It’s not June of 2026. They responded to my honest review publicly claiming they would take action. STILL haven’t received a working ring. This company made me lose faith in any crowdfunding project in the future.
After waiting over 2 years to receive it, it doesn’t work. It wasn’t recording workouts or sleep data at first and now it won’t even charge at all. I contacted support , they gave me trouble shooting tips that I had already tried. Told them I already tried and have yet to hear back. Made me lose faith in ever backing another kickstarter project again
After waiting over 2 years to receive it, it doesn’t work. It wasn’t recording workouts or sleep data at first and now it won’t even charge at all. I contacted support , they gave me trouble shooting tips that I had already tried. Told them I already tried and have yet to hear back. Made me lose faith in ever backing another kickstarter project again
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Response from developer
We’re very sorry to hear about the issues you’re facing, especially after such a long wait. This is not the experience we want for any of our customers. Please email us again with your order details so we can review your case directly, we’ll make sure it’s given priority and help you with a resolution as quickly as possible. Your patience is genuinely appreciated, and we’d like the chance to make this right.
Exquisite
All I can say about Ring one by Muse Wearables is that it’s smooth sailing app, clean and exquisite it has made my strain tracking seamless it helps plan my day without stress
Great support
I have the first gen ring. Yes it took awhile to get it. But works great for me and looking forward for the upgraded 2.0. Although it’s not the gold one I originally ordered, they sent me a ring to hold me over. I love the ring and wear it everyday. Customer service is outstanding also. They always reply to all my email inquiries. Can’t wait to get the gold and the upgraded version.
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Response from developer
We love hearing this, especially the part about the compliments! We're dedicated to high accuracy, so it's wonderful to hear your cross-checking confirms the solid tracking and measurement. Regarding payments in the U.S., please know it is our top priority! We are pushing hard to clear the final hurdles and will notify all U.S. users the moment that feature goes live. Thank you for your confidence!
Great customer service
I ran into some problems and reached out to customer service. The help was immediate and solved my situation. Not only was the help quick and thorough, it was offered with a friendly attitude. I worked with Yasser and could not
Be happier
Be happier
Response from developer
Thank you for your kind words. We’re happy to hear that your issue was resolved quickly and that you had a positive support experience. We truly appreciate your feedback and will continue striving to provide the best possible service.
Poor! Just poor!!
Waited 3 years for the product. Lasted only 3 months! New update ruined connectivity. Not recognising my ring. Measurements when it did work were either wrong or didn’t register. All in all a poor investment
Simple & Helpful Health Tracking
I’ve been using the Smart Ring for a while now and it’s been great. The advanced health tracking gives clear insights into my sleep and daily activity, and the data is easy to understand. It’s comfortable enough to wear all day 💯
Response from developer
Thank you for sharing your experience. We’re glad to hear that you’re finding the ring comfortable and the health insights useful and easy to understand. Your support encourages us to keep improving and delivering a better experience.
Excellent & continues to amaze people
I have had my Ring One since August 2025 and I wear it every day. Both the app and the actual ring functionality has continued to improve over time and various issues have been fixed.
Yes, we all know there were huge delays with the delivery of the ring, but that’s in the past.
The team have done a great job of delivering a very complicated and comprehensive product in a ring. When I pay for things using the ring, it still amazes people who haven’t seen it before and I am always asked where it is from and where they can buy one.
Yes, we all know there were huge delays with the delivery of the ring, but that’s in the past.
The team have done a great job of delivering a very complicated and comprehensive product in a ring. When I pay for things using the ring, it still amazes people who haven’t seen it before and I am always asked where it is from and where they can buy one.
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has potential
long time to receive ring, asked for silver and white but recieved a black one, ring often disconnects and won’t allow me to stop a workout in due course, all a bit laggy, but the monitoring is quite impressive, calories burned during workout feel definitely overshoots, also strava connectivity would be hugely beneficial for running and cycling
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Happy with my Ring
Was very happy with my Ring after firmware updates and app updates. After 6 months my only disappointment was that the black finish had badly scratched from day to day wear. After reaching out to Muse by email they responded promptly and they assured me that the newer versions had a better coating and offered to replace my Ring free of charge. One week later and my new Ring has arrived, so I'm very happy. Looking forward to what future updates bring :)
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App doesn’t work
The whole experience has been very poor. The app won’t let me change the email, add phone number to request a code, add wallet details as it doesn’t recognise I’m in the uk.
Fantastic app and ring!
I’ve had my Muse ring since last year and love it. The app was very intuitive to download, set up , and connect the ring . I’m amazed by how much useful daily data I get from my ring . The app interface is very easy to understand and navigate . Highly recommend!
Response from developer
Thank you for the recommendation! We're glad to hear you found the setup intuitive and are enjoying the daily data insights. It’s great to have you with us!"
Review
I love the app. It is one of the best app ever seen
Amazing app
I just used this app to monitor my heart rates and blood pressure
Great app!!..
Great app!!..
Do not buy the ring
First of all I didn’t want the ring anymore and yet they shipped it after waiting over 2 years for it.
Then the app is just not finished, a lot of the features don’t show. The dates on top of the screen are just black so you cannot easily go back days ago to check your tracking..
And the charge doesn’t last. The ring is brand new I charge it all night this morning it was at 92% and 4hrs later it’s at 53%.
Cheap product. They tried to compete but this looks like a project from some kid in engineering school.. not something ready to be sold.
Then the app is just not finished, a lot of the features don’t show. The dates on top of the screen are just black so you cannot easily go back days ago to check your tracking..
And the charge doesn’t last. The ring is brand new I charge it all night this morning it was at 92% and 4hrs later it’s at 53%.
Cheap product. They tried to compete but this looks like a project from some kid in engineering school.. not something ready to be sold.
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Great help
I was an original backer on indigogo and waited a long time to get my ring.. after arriving it ceased working but after a few emails with Naveen, he was able to figure out my issues and after a few steps he is replacing my ring and case … so thank you Naveen. Your help and assistance was friendly and greatly appreciated
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Brilliant Ring
I much prefer my Ring One over my Oura. Looks better, functions are superior and the App is great. Highly recommend
Best app
Muse Fit provides straightforward, dependable fitness tracking with user-friendly navigation, encouragement, and consistent exercise guidance.
