Paid. No free trial at all. They misdirected me
Paid. No free trial at all. They misdirected me
Holiday favorite
Downloaded it for a holiday and ended up using it all the time. Worth it.
Fraud
After cancelling the subscription i still charged 2,999 rs and in my apple purchase it’s still showing plan expires today, what is wrong with this app, i want my refund its totally scam
saves heaps of time
Really handy if you post on Instagram a lot. Saves me heaps of time.
Odiei
Porque ninguém avisa que esse trem é pago, e é caríssimo, fecha esse app, por mais que ele seja bom não é tanto assim.
App muy útil
Excelente app para editar vídeo y buenos efector
Awful glitching
The app keeps freezing on unfinished project cancel/clear page. It will not let me continue from this page. Tried updating, switching phone off and clearing cache but the problem isn’t resolved.
Leider Abzocke
An sich ist Muse eine gute App und ich hätte sie vermutlich auch weiter genutzt. Was mich allerdings sehr geärgert hat: Ich habe das 3-tägige Probeabo für 0 € abgeschlossen und die App innerhalb dieses Zeitraums ausprobiert. Trotzdem wurden mir plötzlich 29,70 € abgebucht.
Das Geld habe ich zwar über meine Bank zurückbekommen, allerdings wurde meine Karte aus Sicherheitsgründen gesperrt und ich muss nun auf eine neue Karte warten – also jede Menge unnötige Rennerei.
Für mich ist das daher leider kein wirklich kostenloses Probeabo. Wer bereit ist, direkt dafür zu bezahlen, bekommt meiner Meinung nach eine gute App. Beim Probeabo würde ich aber definitiv vorsichtig sein.
Das Geld habe ich zwar über meine Bank zurückbekommen, allerdings wurde meine Karte aus Sicherheitsgründen gesperrt und ich muss nun auf eine neue Karte warten – also jede Menge unnötige Rennerei.
Für mich ist das daher leider kein wirklich kostenloses Probeabo. Wer bereit ist, direkt dafür zu bezahlen, bekommt meiner Meinung nach eine gute App. Beim Probeabo würde ich aber definitiv vorsichtig sein.
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Misleading Free Trial — Charged ¥8,000 Immediately
I signed up because the purchase screen clearly showed “Use Free Trial” turned on, “3-day free trial,” and “¥8,000/year.”
However, instead of receiving a 3-day free trial, I was charged ¥8,000 immediately.
Apple later told me that I was not eligible for the free trial because I had used a Muse trial in the past. I understand that eligibility may be limited. My issue is that the app still clearly displayed the free trial at the time of purchase.
If I was not eligible, the app should not have shown “3-day free trial” or made it look like I would be charged only after the trial period.
I contacted both Apple and the developer, but Apple referred me to the developer regarding the app display, while the developer referred me back to Apple regarding billing and refunds.
This subscription flow is extremely misleading. Please clearly show users when they are NOT eligible for a free trial before they confirm an ¥8,000 annual purchase.
However, instead of receiving a 3-day free trial, I was charged ¥8,000 immediately.
Apple later told me that I was not eligible for the free trial because I had used a Muse trial in the past. I understand that eligibility may be limited. My issue is that the app still clearly displayed the free trial at the time of purchase.
If I was not eligible, the app should not have shown “3-day free trial” or made it look like I would be charged only after the trial period.
I contacted both Apple and the developer, but Apple referred me to the developer regarding the app display, while the developer referred me back to Apple regarding billing and refunds.
This subscription flow is extremely misleading. Please clearly show users when they are NOT eligible for a free trial before they confirm an ¥8,000 annual purchase.
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Subscription
My subscription was ending on 17 Aug, next payment should be deducted on 18 Aug, however they have deducted my money on 17 Aug, for which I had cancelled my subscription
kept it
Downloaded it on a whim and ended up keeping it. use it all the time now
travel photos
Really handy app. I mostly use it for travel photos and stories.
When it’s good, it’s good
I make a lot of reels for social media. I’ve tried a few different apps. Muse seemed good in the beginning. Lots of templates to use and you can make content fast. Lately , after I upload and adjust I’ll have black out spots in the template and it won’t download. I pay for an annual membership. It’s not cheap. They need to update or give credits… something
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Scammy
No option to cancel free trial on app. I had to do it via my Apple ID in settings.
better reels
Love the templates. They make my reels look way better without spending an hour editing.
Muitas variedades
Única coisa que peço é mais opções de exportação, para n limitar a qualidade, de resto, app incrível.
Response from developer
Olá! Seus vídeos são exportados automaticamente na mais alta qualidade. Os projetos finais sempre mantêm a qualidade original dos seus arquivos, sem nenhuma compressão. Ou seja, se você estiver editando em 4K, o vídeo final será salvo em 4K. Espero que isso ajude na edição dos seus vídeos! Se tiver qualquer outra dúvida, é só entrar em contato com a gente pelo suporte: support@bigrowth.io. 🌿
Some cinematic Video getting corrupted after export in my iphone 13
When i am trying to export the video containing cinematic shots…the outcome video is corrupted please check this issue
Response from developer
Hello, Thank you for reaching out. To better assist you, could you please provide more details about the issue you're experiencing? Screenshots or a screen recording would be especially helpful. Please contact us directly at support@bigrowth.io, and we'll gladly assist you.
Thieves
I signed up for what was presented as a three day free trial. I was shocked to receive the annual charge to my account a half hour later. In addition to misleading me through a not free trial, imagine the audacity of Apple to tell me that this app and the purchase is not eligible for a refund. Now I’m out $70 that was not budgeted for. Also want to let people know that the reels that they provide do not change monthly. They have the same stuff they just change the month and maybe some of the music or the emojis. But the pro version that I got scammed for is no different than the 14.99 version that’s available. Be warned.
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Meh AI garbage
Ai photo garbage, don’t buy too expensive for what it does.
Refused refund for subscription charge
I am incredibly frustrated. The first app to EVER refuse a refund. I have not used the app, and do not intend to.
