Can’t log in
Like at all LOL. The only log in options are through Apple or phone number. No option for email log in. I tried doing phone number sign up and all it did was spam me legit 20 times with a code but the page itself won’t load to where you get to put in the code. My phone was vibrating like crazy because twenty codes was coming in through sms.
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Select time slot 4 days
I am having a great time on this app creating content, but I don’t see why now it’s asking for you to look four days and four different timeslots. I know my schedule as I’m not only a content but I have a regular job, so I have to pick a day when I am off, I cannot pick 4 days mostly which I work and won’t be able to show up to a collab. Please change this it’s very inconvenient
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App approved and the denied when I added my Tik tok also glitches often
I unfortunately have not had a good experience with this thus far, I was approved with solely my IG I assumed it would be useful to add my tik tok as I have a following there as well. It
Took almost a week for approval response which within that time I was unable to apply to any new opportunities. I was then denied access to mustard after already being approved. I’ve tried reaching out to every email I’ve received from mustard including the support email listed on other reviews here with only one response from Diana not advising to any of my questions about current bookings. I’m disappointed with the lack of support and communication as this seems to be an easy fix to me but I feel at a loss and I was looking forward to creating content on this app and adding value. But without being able to reach a human interaction it seems impossible.
Took almost a week for approval response which within that time I was unable to apply to any new opportunities. I was then denied access to mustard after already being approved. I’ve tried reaching out to every email I’ve received from mustard including the support email listed on other reviews here with only one response from Diana not advising to any of my questions about current bookings. I’m disappointed with the lack of support and communication as this seems to be an easy fix to me but I feel at a loss and I was looking forward to creating content on this app and adding value. But without being able to reach a human interaction it seems impossible.
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Disappointed
I sent an email a few days ago regarding an issue where a restaurant denied the collaboration after I presented the complimentary voucher from the Mustard booking.
As a result, I was unable to complete the required content, even though I showed up on time and followed all the campaign guidelines.
Because of this situation, my eligibility on the platform has been affected, and I’m currently unable to apply for new opportunities.
I’ve reached out to the support team and other Mustard contacts but haven’t received a response yet. Could you please look into this and help resolve the issue?
Thank you.
As a result, I was unable to complete the required content, even though I showed up on time and followed all the campaign guidelines.
Because of this situation, my eligibility on the platform has been affected, and I’m currently unable to apply for new opportunities.
I’ve reached out to the support team and other Mustard contacts but haven’t received a response yet. Could you please look into this and help resolve the issue?
Thank you.
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Has great potential
Has great potential but communication is non existent and the app is constantly glitching. It took almost a week and to verify my account and by then all the collabs were gone. Now It’s no longer showing me Detroit MI as a city option, even though that’s where all the collabs were that they emailed me about.
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