Can’t log in
Like at all LOL. The only log in options are through Apple or phone number. No option for email log in. I tried doing phone number sign up and all it did was spam me legit 20 times with a code but the page itself won’t load to where you get to put in the code. My phone was vibrating like crazy because twenty codes was coming in through sms.
Show more
Select time slot 4 days
I am having a great time on this app creating content, but I don’t see why now it’s asking for you to look four days and four different timeslots. I know my schedule as I’m not only a content but I have a regular job, so I have to pick a day when I am off, I cannot pick 4 days mostly which I work and won’t be able to show up to a collab. Please change this it’s very inconvenient
Show more
App approved and the denied when I added my Tik tok also glitches often
I unfortunately have not had a good experience with this thus far, I was approved with solely my IG I assumed it would be useful to add my tik tok as I have a following there as well. It
Took almost a week for approval response which within that time I was unable to apply to any new opportunities. I was then denied access to mustard after already being approved. I’ve tried reaching out to every email I’ve received from mustard including the support email listed on other reviews here with only one response from Diana not advising to any of my questions about current bookings. I’m disappointed with the lack of support and communication as this seems to be an easy fix to me but I feel at a loss and I was looking forward to creating content on this app and adding value. But without being able to reach a human interaction it seems impossible.
Took almost a week for approval response which within that time I was unable to apply to any new opportunities. I was then denied access to mustard after already being approved. I’ve tried reaching out to every email I’ve received from mustard including the support email listed on other reviews here with only one response from Diana not advising to any of my questions about current bookings. I’m disappointed with the lack of support and communication as this seems to be an easy fix to me but I feel at a loss and I was looking forward to creating content on this app and adding value. But without being able to reach a human interaction it seems impossible.
Show more
Disappointed
I sent an email a few days ago regarding an issue where a restaurant denied the collaboration after I presented the complimentary voucher from the Mustard booking.
As a result, I was unable to complete the required content, even though I showed up on time and followed all the campaign guidelines.
Because of this situation, my eligibility on the platform has been affected, and I’m currently unable to apply for new opportunities.
I’ve reached out to the support team and other Mustard contacts but haven’t received a response yet. Could you please look into this and help resolve the issue?
Thank you.
As a result, I was unable to complete the required content, even though I showed up on time and followed all the campaign guidelines.
Because of this situation, my eligibility on the platform has been affected, and I’m currently unable to apply for new opportunities.
I’ve reached out to the support team and other Mustard contacts but haven’t received a response yet. Could you please look into this and help resolve the issue?
Thank you.
Show more
Has great potential
Has great potential but communication is non existent and the app is constantly glitching. It took almost a week and to verify my account and by then all the collabs were gone. Now It’s no longer showing me Detroit MI as a city option, even though that’s where all the collabs were that they emailed me about.
Show more
Insanely glitchy
Legit can’t even log in lol
Needs much more
I love the potential this app has, but a few things stand out (in a negative way). Communication is horrible no way to contact anyone other than Diana (not sure if that’s a person or AI at this point) because none of the emails or msgs I’ve sent out have been replied.
I’ve completed two projects and none of the restaurants seem to know how to rate or give me credit. (I’ve reached out to them personally as well and have been told the same about not being able to contact the brand)
Companies accept and randomly push dates out and you are threatened that if you cancel it works again you negatively. I don’t think that’s fair, we as creators have our own schedules as well.
Lastly but payment options can’t be revised. Please consider giving at least two options with this. (I’m yet to get an actual paid gig) but would be a nice addition to your app.
I’ve completed two projects and none of the restaurants seem to know how to rate or give me credit. (I’ve reached out to them personally as well and have been told the same about not being able to contact the brand)
Companies accept and randomly push dates out and you are threatened that if you cancel it works again you negatively. I don’t think that’s fair, we as creators have our own schedules as well.
Lastly but payment options can’t be revised. Please consider giving at least two options with this. (I’m yet to get an actual paid gig) but would be a nice addition to your app.
Show more
Best app for foodie influencers
I have done 5 collabs, experience has been great so far. The customer service team is responsive and instructions in the brief is clear. Not only I had a good time with my plus-one at the restaurant, I also got paid promptly. Thumbs up!
Horrible user interface
I rarely even write reviews, but this app is so hard to use. The way to find restaurants to collab with is scrolling on this list and when you scroll the entire screen moves so it’s impossible to get through the list!!!
Good luck getting paid
App kinda blows and it’s not user-friendly. Also, they don’t pay out, despite saying they will. Completed a collab over a month ago and still haven’t received payment or heard back after emailing them.
March Update - still have not been paid. The owner of the app even commented here but hasn’t responded to my emails since January & I sent a follow up email since this review
May update - still have not been paid. I have dmed them, emailed them, tagged them on threads, on Facebook & still no response. They may not pay you. Good luck
March Update - still have not been paid. The owner of the app even commented here but hasn’t responded to my emails since January & I sent a follow up email since this review
May update - still have not been paid. I have dmed them, emailed them, tagged them on threads, on Facebook & still no response. They may not pay you. Good luck
Show more
Good luck getting paid
App kinda blows and it’s not user-friendly. Also, they don’t pay out, despite saying they will. Completed a collab over a month ago and still haven’t received payment or heard back after emailing them.
Update - still have not been paid. The owner of the app even commented here but hasn’t responded to my emails since January & I sent a follow up email since this review
Update - still have not been paid. The owner of the app even commented here but hasn’t responded to my emails since January & I sent a follow up email since this review
Show more
Response from developer
Hi there! Sorry about your experience. We would love to understand what happened and make it right for you! Please email support@mustard.love
Best app for foodies hands down
I love the app and that I don’t have to negotiate with restaurants anymore, just a few clicks and I got a few restaurants booked with a complimentary meal. A dream come true!
Innovation
I have been waiting for an app like this!
Cool
It’s one of the coolest apps I’ve seen recently.
This is so cool!
I love how I can work with, and support restaurants in my neighborhood using Mustard!
Such an amazing app!!! Wow!
I like it a lot! Thank you 😃
Cool
Pretty slick, easy to use, lots of collaborations available in NY
The best app on market for restaurant influencer needs
It’s simple to use and connects restaurants with food influencers nationwide and Canada!
A seamless experience, love the app!
A seamless experience, love the app!
Absolute gem 💎
Super easy to use and actually works! A friend recommended it, so I gave it a shot, not expecting much. Within a few weeks, I had already landed multiple collabs without all the back-and-forth DMs with the restaurants. The built-in payment system is smooth, and feels secure, the money hits directly to your bank account. Definitely a game-changer if you’re looking to book collabs without the hassle!
Show more
Good luck getting paid
App kinda blows and it’s not user-friendly. Also, they don’t pay out, despite saying they will. Completed a collab over a month ago and still haven’t received payment or heard back after emailing them.
Response from developer
Hi there! Sorry about your experience. We would love to understand what happened and make it right for you! Please email support@mustard.love
