Great app
Easy to use! Fun to try different restaurants and get rewards!
Simple and GREAT.
I did over 7 collabs with Mustard as a creator and made over $1000!
My friend told me about Mustard and recommended me to sign up to the app. The app itself is very simple, nothing fancy! I’ve made a few bookings and got accepted. The whole process was straight forward, they sent you a voucher and you walk in and get your dining experience, sometimes the restaurant representative reaches out via the messenger in the app. I have to post within 5 days of my visit and get paid within 2-3 days of submitting content. I have big following on Instagram and normally get paid $200-300 per reel, but the whole process is super long and sometimes I have to literally fight for my money with the restaurant. On Mustard I get paid around $150, sometimes $250 for a reel, but it’s way faster turnaround, so I’m pleasantly surprised.
My friend told me about Mustard and recommended me to sign up to the app. The app itself is very simple, nothing fancy! I’ve made a few bookings and got accepted. The whole process was straight forward, they sent you a voucher and you walk in and get your dining experience, sometimes the restaurant representative reaches out via the messenger in the app. I have to post within 5 days of my visit and get paid within 2-3 days of submitting content. I have big following on Instagram and normally get paid $200-300 per reel, but the whole process is super long and sometimes I have to literally fight for my money with the restaurant. On Mustard I get paid around $150, sometimes $250 for a reel, but it’s way faster turnaround, so I’m pleasantly surprised.
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NEEDS AN UPDATE!!
It’ll glitch and log you out or you have to refresh
Bad for creators
I think this is a pretty sweet deal for restaurants because they can pay really low rates to creators or just do trades, but if you’re a creator I would definitely not recommend. Not only are the rates too low, but even if you’re willing to post for just trades, I’ve had multiple instances where restaurants have cancelled on me at the very last minute for no reason. Once when I was literally at the restaurant they wouldn’t honor the deal because *they* had failed to read my dietary restrictions. When they cancel, you get no compensation and there is no penalty for them. So they are wasting your time and gas to get to a restaurant for no reason. Mustard.love has no support for creators to try to handle any of these issues and there is no sort of compensation to make up for your time when the restaurants bail on you. After this happening multiple times, I’ve decided to delete the app and move on.
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Exploring the city!!
This app has been really fun to explore new food spots around my city!!
Terrible app and customer service
Basically this app is to benefit local restaurants and the app developers. You’re treated like trash if you attempt to go to a collaboration. The owners don’t know you are scheduled and then the app will say you didnt show up for a collaboration and the customer service just keeps adding dings to your profile. Very poor customer service for creators only helpful for the restaurant recieving the free marketing.
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Worst APP
Worst customer service ever. Don’t use this scam app please
Can’t log in
Like at all LOL. The only log in options are through Apple or phone number. No option for email log in. I tried doing phone number sign up and all it did was spam me legit 20 times with a code but the page itself won’t load to where you get to put in the code. My phone was vibrating like crazy because twenty codes was coming in through sms.
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Select time slot 4 days
I am having a great time on this app creating content, but I don’t see why now it’s asking for you to look four days and four different timeslots. I know my schedule as I’m not only a content but I have a regular job, so I have to pick a day when I am off, I cannot pick 4 days mostly which I work and won’t be able to show up to a collab. Please change this it’s very inconvenient
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App approved and the denied when I added my Tik tok also glitches often
I unfortunately have not had a good experience with this thus far, I was approved with solely my IG I assumed it would be useful to add my tik tok as I have a following there as well. It
Took almost a week for approval response which within that time I was unable to apply to any new opportunities. I was then denied access to mustard after already being approved. I’ve tried reaching out to every email I’ve received from mustard including the support email listed on other reviews here with only one response from Diana not advising to any of my questions about current bookings. I’m disappointed with the lack of support and communication as this seems to be an easy fix to me but I feel at a loss and I was looking forward to creating content on this app and adding value. But without being able to reach a human interaction it seems impossible.
Took almost a week for approval response which within that time I was unable to apply to any new opportunities. I was then denied access to mustard after already being approved. I’ve tried reaching out to every email I’ve received from mustard including the support email listed on other reviews here with only one response from Diana not advising to any of my questions about current bookings. I’m disappointed with the lack of support and communication as this seems to be an easy fix to me but I feel at a loss and I was looking forward to creating content on this app and adding value. But without being able to reach a human interaction it seems impossible.
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Disappointed
I sent an email a few days ago regarding an issue where a restaurant denied the collaboration after I presented the complimentary voucher from the Mustard booking.
As a result, I was unable to complete the required content, even though I showed up on time and followed all the campaign guidelines.
Because of this situation, my eligibility on the platform has been affected, and I’m currently unable to apply for new opportunities.
I’ve reached out to the support team and other Mustard contacts but haven’t received a response yet. Could you please look into this and help resolve the issue?
Thank you.
As a result, I was unable to complete the required content, even though I showed up on time and followed all the campaign guidelines.
Because of this situation, my eligibility on the platform has been affected, and I’m currently unable to apply for new opportunities.
I’ve reached out to the support team and other Mustard contacts but haven’t received a response yet. Could you please look into this and help resolve the issue?
Thank you.
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Has great potential
Has great potential but communication is non existent and the app is constantly glitching. It took almost a week and to verify my account and by then all the collabs were gone. Now It’s no longer showing me Detroit MI as a city option, even though that’s where all the collabs were that they emailed me about.
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Insanely glitchy
Legit can’t even log in lol
Needs much more
I love the potential this app has, but a few things stand out (in a negative way). Communication is horrible no way to contact anyone other than Diana (not sure if that’s a person or AI at this point) because none of the emails or msgs I’ve sent out have been replied.
I’ve completed two projects and none of the restaurants seem to know how to rate or give me credit. (I’ve reached out to them personally as well and have been told the same about not being able to contact the brand)
Companies accept and randomly push dates out and you are threatened that if you cancel it works again you negatively. I don’t think that’s fair, we as creators have our own schedules as well.
Lastly but payment options can’t be revised. Please consider giving at least two options with this. (I’m yet to get an actual paid gig) but would be a nice addition to your app.
I’ve completed two projects and none of the restaurants seem to know how to rate or give me credit. (I’ve reached out to them personally as well and have been told the same about not being able to contact the brand)
Companies accept and randomly push dates out and you are threatened that if you cancel it works again you negatively. I don’t think that’s fair, we as creators have our own schedules as well.
Lastly but payment options can’t be revised. Please consider giving at least two options with this. (I’m yet to get an actual paid gig) but would be a nice addition to your app.
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Best app for foodie influencers
I have done 5 collabs, experience has been great so far. The customer service team is responsive and instructions in the brief is clear. Not only I had a good time with my plus-one at the restaurant, I also got paid promptly. Thumbs up!
Horrible user interface
I rarely even write reviews, but this app is so hard to use. The way to find restaurants to collab with is scrolling on this list and when you scroll the entire screen moves so it’s impossible to get through the list!!!
Good luck getting paid
App kinda blows and it’s not user-friendly. Also, they don’t pay out, despite saying they will. Completed a collab over a month ago and still haven’t received payment or heard back after emailing them.
March Update - still have not been paid. The owner of the app even commented here but hasn’t responded to my emails since January & I sent a follow up email since this review
May update - still have not been paid. I have dmed them, emailed them, tagged them on threads, on Facebook & still no response. They may not pay you. Good luck
March Update - still have not been paid. The owner of the app even commented here but hasn’t responded to my emails since January & I sent a follow up email since this review
May update - still have not been paid. I have dmed them, emailed them, tagged them on threads, on Facebook & still no response. They may not pay you. Good luck
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Good luck getting paid
App kinda blows and it’s not user-friendly. Also, they don’t pay out, despite saying they will. Completed a collab over a month ago and still haven’t received payment or heard back after emailing them.
Update - still have not been paid. The owner of the app even commented here but hasn’t responded to my emails since January & I sent a follow up email since this review
Update - still have not been paid. The owner of the app even commented here but hasn’t responded to my emails since January & I sent a follow up email since this review
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Response from developer
Hi there! Sorry about your experience. We would love to understand what happened and make it right for you! Please email support@mustard.love
Best app for foodies hands down
I love the app and that I don’t have to negotiate with restaurants anymore, just a few clicks and I got a few restaurants booked with a complimentary meal. A dream come true!
Innovation
I have been waiting for an app like this!
