My A1

My A1

by A1 Bulgaria

382 ratings
90 reviews
Free

Details

  • Released
  • Updated
  • June 14, 2016
  • July 15, 2026

Features

My A1 screenshot #1 for iPhone
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My A1 screenshot #8 for iPhone
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About

Manage your mobile, internet, and TV services from a single app. Track bills, check usage, activate roaming, sign contracts online, and get personalized offers. It's your portal to digital services.

Track and pay bills
Check current balance and data/minutes
Activate roaming
Sign contracts online
Track service installation status
Configure Wi-Fi settings
Add extra packages and services
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What users say

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What's New in My A1

4.4.4

July 15, 2026

Какво ново в тази версия • Tapo Care вече е част от „Включени услуги“ – при покупка на смарткамера или смартзвънец от А1 получавате 1 месец безплатен достъп до услугата за съхранение на снимки и видеозаписи в облака до 7 дни. • Повече възможности за предплатени услуги – клиентите, които използват „Влез с А1 мобилен номер“ за вход в приложението, вече могат да зареждат и управляват своята предплатена услуга. • По-лесно управление на лимита за данни в роуминг – обновихме визуализацията на информацията, за да направим управлението на лимита още по-лесно и удобно. • АВА става още по-умна – вашият виртуален асистент в Моят А1 вече ви помага по-персонализирано, според вашите нужди. What’s new in this version • Tapo Care is now included in “Included Services” – when you purchase a smart camera or smart doorbell from A1, you get 1 month of free access to the service for storing photos and video recordings in the cloud for up to 7 days. • More options for prepaid services – customers who use “Login with А1 mobile number” to access the app can now top up and manage their prepaid service. • Easier roaming data limit management – we’ve updated the information display to make managing your limit even simpler and more convenient. • AVA gets smarter – your virtual assistant in My A1 now provides more personalized assistance based on your needs.

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User reviews

Не мога да платя

При добавяне нова банкова карта верификацията не може да бъде завършена защото вградения браузър не зарежда страницата.

mr

us everything in Bulgaria prices off everything is like double internet is not great and Roaming in Europe should be free some us 99% of countries in Europe unfortunately in Bulgaria A1 act like different operator du to high corruption and thay try to take much is possible from people basically A1 in Europe and in Bulgaria act like 2 different company Du to some clever Bulgarian wich try to make some more money! must be investigated in very high level!!!!!
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Благодаря за бескраините мигабаити благодаря ви много

5 звезди

RIP off

Totally useless and nasty

OTP token

My A1 demands a Bulgarian mobile number to register. If a user signs up for simple TV service there’s no way to set up auto pay without a mobile number. This should be opened up to any global mobile number, or passkey, or other webauthn method (e.g. yubikey).

Developer apps

User experience

🐞

Reported Bugs

5 issues

Приложението не работи в Дубай, UAE

Bug

Приложението крашва при опит да се провери срока на договора

Bug

Възможност да се изключи бутона за настройки, след което няма достъп до менюто

Bug

SIM картата се заключва случайно, без възможност да се възстанови PIN кода

Bug

Регистрацията е много трудна, постоянно изписва грешка

Bug

Requested Features

4 requests

Опция за смяна на езика на английски

Feature

Възможност за плащане онлайн без проблеми

Feature

Добавяне на FaceID вход

Feature

Показване на информация за интернет в чужбина

Feature

FAQ

What does the My A1 app do?

The My A1 app serves as a digital portal for managing all your A1 Bulgaria services, including mobile, internet, and TV. It allows you to track and pay bills, monitor your current usage, activate roaming, and manage your contracts and services online.

What are the key features of My A1?

Key features include tracking and paying monthly bills, checking your current balance, remaining data and minutes, activating roaming with suitable tariffs, signing contracts online, monitoring service installation status, configuring Wi-Fi settings, and adding extra packages or services to your plan.

Is the My A1 app free to use?

Yes, the My A1 app is a free mobile application for A1 customers. It is available for iOS devices with version 13.0 or higher and can be used over mobile networks or Wi-Fi on smartphones and tablets.

Who can use the My A1 app?

The app is available for A1 Bulgaria customers on subscription, prepaid, or business plans. You can use it with automatic mobile number recognition or by registering. A titular profile registration is recommended for full management capabilities.

What are the common use cases for the My A1 app?

Common use cases include quickly checking your remaining data and minutes before the end of the billing cycle, paying your monthly bills with ease, setting up roaming before traveling abroad, and managing your home Wi-Fi network settings without needing to contact customer support.