My A1 User Reviews

Customer Experience

Positive experience30.0% of reviews
Neutral5.6% of reviews
Negative experience64.4% of reviews

~ Based on 90 written reviews from the US App Store.

What users say

Is My A1 Safe?

My A1 appears mostly safe based on user ratings. AppsHunter Safety Score for My A1 is 80/100.

This assessment is based on 382 user ratings, with an App Store average of 4/5.

Safety Analysis

73.6% of ratings point to a safe experience
2.9% of ratings suggest some concerns
23.6% of ratings point to a risky experience

~ Based on 382 App Store ratings for My A1.

Is My A1 Legit?

My A1 appears to be a legitimate app. AppsHunter Legitimacy Score for My A1 is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Не мога да платя

При добавяне нова банкова карта верификацията не може да бъде завършена защото вградения браузър не зарежда страницата.

mr

us everything in Bulgaria prices off everything is like double internet is not great and Roaming in Europe should be free some us 99% of countries in Europe unfortunately in Bulgaria A1 act like different operator du to high corruption and thay try to take much is possible from people basically A1 in Europe and in Bulgaria act like 2 different company Du to some clever Bulgarian wich try to make some more money! must be investigated in very high level!!!!!
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Благодаря за бескраините мигабаити благодаря ви много

5 звезди

RIP off

Totally useless and nasty

OTP token

My A1 demands a Bulgarian mobile number to register. If a user signs up for simple TV service there’s no way to set up auto pay without a mobile number. This should be opened up to any global mobile number, or passkey, or other webauthn method (e.g. yubikey).

Стига сте ъпдейтвали

Супер досадно е постоянно да ме карате да ви актуализирам малоумното приложение

Comprehensive and easy to use

Positively surprised and satisfied! English works fine and you get access to everything you need to manage your subscriptions.

Very bad

1/10

Disgraceful

I was given many extras without being asked !!! Had to go back to the store to have them removed, deceitful little girl.

Useless services with rude people

I wanted to stop the additional MB services which i bought while on holiday (10000mb unlimited internet), I spoke with associate from A1 and she was very rude and told me that it will not be renewed every month and i should worry (by the way i should mentioned that even that option its not free, i had to pay for someone to be rude to me. Now every month i received the additional chargers and i tried everything to deactivate it from the web site or app (as explained by the automatic webchat). However the option do deactivate its not there. I barely use my SIM card only when going back home and they treated me horribly. The first thing i am going to do when having the opportunity its to deactivate every connected to them. Better to choose another provider!!!
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Rippers

You keep ripping me off, signed a contract of 35 leva and it was going on well until last month I travelled, I never used the line to make call outside eu but I have to pay 119 leva for what I don’t understand, I sent an email but wasn’t getting a reasonable answer, how can you charge me x3 of the initial agreed price.
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Bad customer service and even worse app

They took like month for the sim to work then it break only for them to charge me 30levs for it… the app is poorly made and difficult to use.

Horrible

Don’t use A1. Their internet will randomly not work for periods of upwards of a week and they will do anything to avoid getting on the phone with you. Terrible app terrible company

Terrible service

No Internet for 2 days already and they keep lying that the service will be restored any time. I’ll definitely move to another provider. A1 are the worst👎

Мамичката ви мръсна измамна. Викайте си охраните че след малко идвам.

Курви

Пълни измамници

По-зле от да влезеш в пирамида. Подигравка с клиенти. Два неуспешни опита да си закрия договора. Подписваш документи за нещо а не се случва нищо.

No English option

Can’t use as no English option

Unproductive. Hard to use or understand. English not working

Unproductive. Hard to use or understand. English not working

Ужасно приложение

Ужасно много информация и нищо полезно в това приложение. Не е user friendly въобще. Безброй менюта, безкрайно много бутони и всички изглеждат безполезни.

Limited functionality

The mobile application does not open in Dubai, UAE. You need to have VPN and change your country to any European country, in order to be able to open the mobile application.