My A1 User Reviews
Customer Experience
~ Based on 90 written reviews from the US App Store.
What users say
Summarized from real user reviews of My A1. Based on 382 reviews and a 4.0/5 average, it highlights the 5 positives and 10 negatives reviewers mention most about this Utilities app.
Positive things
- 👍Comprehensive and easy to use
- 🙂Lесен за използване
- 🙂Бързо и удобно
- 🙂Useful app for monitoring my account and making payments
- 🙂Fast and comfortable way to pay bills, check invoices, add/remove additional services
Negative things
- 🐛Occasional crashes
- 🐛Неинтуитивно приложение, ужасен редизайн
- 🐛Постоянно проблеми с приложението
- 🐛Constantly logs me out
- 🐛Плащането онлайн забива
- 🐛Няма опция за смяна на езика на английски
- 🐛Ужасен UX
- 🐛Мегадосаден апп
- 🐛Lots of bugs everywhere, from displaying data improperly to UI glitches
- 🐛Terrible app, awful company (A1/Mtel/Mobiltel)
Is My A1 Safe?
My A1 appears mostly safe based on user ratings. AppsHunter Safety Score for My A1 is 80/100.
This assessment is based on 382 user ratings, with an App Store average of 4/5.
Safety Analysis
~ Based on 382 App Store ratings for My A1.
Is My A1 Legit?
My A1 appears to be a legitimate app. AppsHunter Legitimacy Score for My A1 is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
При добавяне нова банкова карта верификацията не може да бъде завършена защото вградения браузър не зарежда страницата.
us everything in Bulgaria prices off everything is like double internet is not great and Roaming in Europe should be free some us 99% of countries in Europe unfortunately in Bulgaria A1 act like different operator du to high corruption and thay try to take much is possible from people basically A1 in Europe and in Bulgaria act like 2 different company Du to some clever Bulgarian wich try to make some more money! must be investigated in very high level!!!!!
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5 звезди
Totally useless and nasty
My A1 demands a Bulgarian mobile number to register. If a user signs up for simple TV service there’s no way to set up auto pay without a mobile number. This should be opened up to any global mobile number, or passkey, or other webauthn method (e.g. yubikey).
Супер досадно е постоянно да ме карате да ви актуализирам малоумното приложение
Positively surprised and satisfied! English works fine and you get access to everything you need to manage your subscriptions.
1/10
I was given many extras without being asked !!! Had to go back to the store to have them removed, deceitful little girl.
I wanted to stop the additional MB services which i bought while on holiday (10000mb unlimited internet), I spoke with associate from A1 and she was very rude and told me that it will not be renewed every month and i should worry (by the way i should mentioned that even that option its not free, i had to pay for someone to be rude to me. Now every month i received the additional chargers and i tried everything to deactivate it from the web site or app (as explained by the automatic webchat). However the option do deactivate its not there. I barely use my SIM card only when going back home and they treated me horribly. The first thing i am going to do when having the opportunity its to deactivate every connected to them. Better to choose another provider!!!
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You keep ripping me off, signed a contract of 35 leva and it was going on well until last month I travelled, I never used the line to make call outside eu but I have to pay 119 leva for what I don’t understand, I sent an email but wasn’t getting a reasonable answer, how can you charge me x3 of the initial agreed price.
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They took like month for the sim to work then it break only for them to charge me 30levs for it… the app is poorly made and difficult to use.
Don’t use A1. Their internet will randomly not work for periods of upwards of a week and they will do anything to avoid getting on the phone with you. Terrible app terrible company
No Internet for 2 days already and they keep lying that the service will be restored any time. I’ll definitely move to another provider. A1 are the worst👎
Курви
По-зле от да влезеш в пирамида. Подигравка с клиенти. Два неуспешни опита да си закрия договора. Подписваш документи за нещо а не се случва нищо.
Can’t use as no English option
Unproductive. Hard to use or understand. English not working
Ужасно много информация и нищо полезно в това приложение. Не е user friendly въобще. Безброй менюта, безкрайно много бутони и всички изглеждат безполезни.
The mobile application does not open in Dubai, UAE. You need to have VPN and change your country to any European country, in order to be able to open the mobile application.
