Bad service. My internet keeps cutting out.
Bad service. My internet keeps cutting off. When I go to check my account on my blue ridge app I have to keep putting my username and password in. It isn’t convenient when I have to check to see what’s going on with my connection every couple of days.
App concern
I can not login it goes to a blank blue screen how am I suppose to use it
Payment method issues via iPad
Any reason why payment method is coming up in Euros and not in Dollars? I don’t get it. Had to pay bill on internet site instead.
Install
Absolutely awful. Hit activation link and nothing. Waiting for 59 minutes on phone to speak to live agent.
Horrible service
Horrible service
Passkey
Does not work.
I can’t even log in on iOS
This app is worthless. I can’t even log in so I have to go on the browser and sign in from there. Works perfectly fine on android but the 2 factor authentication is broken on ios
What’s the point of an app that won’t stay open?
App consistently crashes right after login.
Billing
Want paper bills only
App won’t work at all
Since update last week app won’t work at all can’t sign in or do anything app will not load up
iPad version useless
iPad version crashes during login.
Jolanda
Great representation of your company. Overall was extremely helpful, easy to talk to and professional. Thank you kindly.
Past couple of weeks has been intermittent
I’m not sure what’s going on but for the past couple of weeks my Internet has been dropping off, and I have received no notification about the Internet being down
Great app
Easy and intuitive to use!
Poor internet service
Experiencing numerous internet outages for the past week and no customer service reps answer the support telephone line- waited ones 20 minutes (2 times)with horrible elevator music while on hold and still no way to leave a message.
Profoundly bad service
Blue Ridge has the absolute worse service on the planet …. Pure and simple…. Horrific
Cant even register
Trying to register my account and the app and the website keep experiencing "unexpected errors" come on now.
Customer service
Valarie was so helpful
Not a happy Customer
I have been a customer of Blue Ridge for over 45 years, always paid my bill on time & I enjoy having the channels I love.
That being said, I recently received the new box & I have had much frustration with it.
Pausing, shutting off & widespread outages due to technical issues.
My patience is wearing thin.
I was told it’s my router ……
Unplug for a few minutes …….
I counted 26 times of interruption in a 1 hour show.
This is not acceptable especially with the monthly charges I am paying.
I don’t won’t to cancel my cable subscription but I am considering it
That being said, I recently received the new box & I have had much frustration with it.
Pausing, shutting off & widespread outages due to technical issues.
My patience is wearing thin.
I was told it’s my router ……
Unplug for a few minutes …….
I counted 26 times of interruption in a 1 hour show.
This is not acceptable especially with the monthly charges I am paying.
I don’t won’t to cancel my cable subscription but I am considering it
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Service
Service is absolutely horrible, tv is 45 seconds delayed and only works half the time , it isn’t working right now , as I speak !!!
Great Service
Just wanted to comment how pleased I am with my internet service it’s been very enjoyable to have a company that has been very responsive and supportive whenever I’ve had an issue which has been very very rarely.
Again I’m very pleased with Blue Ridge
Again I’m very pleased with Blue Ridge
