Worst app on my phone
Suddenly (last May) the auto recharge stopped working. Every month I reach out for support, only to get the same old story, reinstall the app, oh sorry to hear it still doesn’t work, try again later. This app is worse than kayo
Lots of Errors
I can’t removed my payment method on the app. When I want to recharge, the current promotion for the next six recharges I’m on isn’t explained correctly. Needs fixing ASAP
Incorrect teleport times
Promised a 4-24 hour turnaround and now they are saying 72 hours. When I asked they did not show me where a 72 hour turnaround could happen and ended the communication
Worst experience ever
This app is genuinely irritating, I’ve spent like a whole day trying to activate my number and it’s not working it kept disconnecting me from the website they sent me to.
App is useless
I still needs to call for help, it can’t help me activate SIM card or switch into eSIM in App when there’s problems. No online support, just useless chatbot
logging in
it is not letting me log into my account and i’ve tried all my emails and it’s not sending my username to any of them that they could be connected to
Forced to Switch
Need to remove PayPal option from payment screens on app and mobile. Don’t support Amex
Paying far too much
Don’t understand how huge gigabytes used up.
CONVERT TO AUTO RECHARGE
Despite all the clear “help” screens and how easy it is to convert prepaid to AUTORECHARGE none of it works. So frustrating. My second attempt and another hour or more going down rabbit holes to dead ends. NOT IMPRESSED TELSTRA/BOOST. A REAL DUD.
No one know how to solve problem
I have been transferred and transferred and the app is not working for my eSIM, and no one knows how to solve it. Wouldn’t say is all staff problems, but the app need to work and improved ! Never use this services again
Doesn’t work
Not able buy a eSIM waste of everyone’s time!!!
Poor design, barely usable
Managing payments is a right PITA with this app. Auto recharge always fails since you are out of data, they don’t even allow data to the recharge portal. If you need to update a card because autorecharge had failed, you cant. If you want to contact support, it’s all robots who cant understand anything. Many of the messages shown are woefully vague and clicking information messages doesn’t clarify their reason or meaning. Most of the most useful information the app gives you access to is hidden away behind menus. Should have much more detailed meaningful information on the dashboard. Doesn’t feel like humans were involved. Boost App is utter rubbish
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FIVE STARS ALL THE WAY!👌
Just joined Boost and it is definitely the best value for money purchase, fast & efficient service and wow amazing user friendly APP.
A big lesson for other service providers as this is the best value for money and service on the market! 👌👌👌👏👏👏🙏🙏🙏
A big lesson for other service providers as this is the best value for money and service on the market! 👌👌👌👏👏👏🙏🙏🙏
Awful service
Asked for a refund after less than 20 hours as I dint like the service provided and they told me no…
Excellent work
Great Service and when there’s a problem you Guys are always equal to it and more. Be Proud 🥳
Poor design, barely usable
Managing payments is a right PITA with this app. If you need to update a card because autorecharge had failed, you cant. If you want to contact support, it’s all robots who cant understand anything. Many of the messages shown are woefully vague and clicking information messages doesn’t clarify their reason or meaning. Most of the most useful information the app gives you access to is hidden away behind menus. Should have much more detailed meaningful information on the dashboard. Doesn’t feel like humans were involved.
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Sometimes not working
I can’t recharge
Overseas pack not friendly
Boost will cut into wifi call if the signal is not strong an use your calls allocated which is only 60 mins . This is not stated before buying
Nothing works at all!!!!!!
This is by far the worst app I have ever had the misfortune to have to use. Nothing at all works. I can see my data, can’t sign in and support doesn’t even work. Now I’m stuck with no working phone! Never again.
Crashes when you try and open security settings iPhone 17PM
Crashes when you try and open security settings iPhone 17PM