Paying far too much
Don’t understand how huge gigabytes used up.
CONVERT TO AUTO RECHARGE
Despite all the clear “help” screens and how easy it is to convert prepaid to AUTORECHARGE none of it works. So frustrating. My second attempt and another hour or more going down rabbit holes to dead ends. NOT IMPRESSED TELSTRA/BOOST. A REAL DUD.
No one know how to solve problem
I have been transferred and transferred and the app is not working for my eSIM, and no one knows how to solve it. Wouldn’t say is all staff problems, but the app need to work and improved ! Never use this services again
Doesn’t work
Not able buy a eSIM waste of everyone’s time!!!
Poor design, barely usable
Managing payments is a right PITA with this app. Auto recharge always fails since you are out of data, they don’t even allow data to the recharge portal. If you need to update a card because autorecharge had failed, you cant. If you want to contact support, it’s all robots who cant understand anything. Many of the messages shown are woefully vague and clicking information messages doesn’t clarify their reason or meaning. Most of the most useful information the app gives you access to is hidden away behind menus. Should have much more detailed meaningful information on the dashboard. Doesn’t feel like humans were involved. Boost App is utter rubbish
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FIVE STARS ALL THE WAY!👌
Just joined Boost and it is definitely the best value for money purchase, fast & efficient service and wow amazing user friendly APP.
A big lesson for other service providers as this is the best value for money and service on the market! 👌👌👌👏👏👏🙏🙏🙏
A big lesson for other service providers as this is the best value for money and service on the market! 👌👌👌👏👏👏🙏🙏🙏
Awful service
Asked for a refund after less than 20 hours as I dint like the service provided and they told me no…
Excellent work
Great Service and when there’s a problem you Guys are always equal to it and more. Be Proud 🥳
Poor design, barely usable
Managing payments is a right PITA with this app. If you need to update a card because autorecharge had failed, you cant. If you want to contact support, it’s all robots who cant understand anything. Many of the messages shown are woefully vague and clicking information messages doesn’t clarify their reason or meaning. Most of the most useful information the app gives you access to is hidden away behind menus. Should have much more detailed meaningful information on the dashboard. Doesn’t feel like humans were involved.
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Sometimes not working
I can’t recharge
Overseas pack not friendly
Boost will cut into wifi call if the signal is not strong an use your calls allocated which is only 60 mins . This is not stated before buying
Nothing works at all!!!!!!
This is by far the worst app I have ever had the misfortune to have to use. Nothing at all works. I can see my data, can’t sign in and support doesn’t even work. Now I’m stuck with no working phone! Never again.
Crashes when you try and open security settings iPhone 17PM
Crashes when you try and open security settings iPhone 17PM
Buying eSIM
I went to buy an eSIM through the app. Every time I finished putting my card details in and hit submit, it refreshes and I have to start all over again. Did this 5 times. I tried to use my laptop but the app is the only way to buy an eSIM.
This app continually frustrates me
My app consistently shows the error message: “Login Failed- There was an issue displaying your account. Please wait a few minutes before signing in again.”
I have automatic updates turned on, I have deleted and re-downloaded the app, I have obeyed the instructions of the error message, I have changed my password and passkey and nothing works.
I like to pay monthly without auto updates as I adjust my plan based on my data usage for the previous month.
This has been such a consistent problem that I’m considering changing my network provider!
I have automatic updates turned on, I have deleted and re-downloaded the app, I have obeyed the instructions of the error message, I have changed my password and passkey and nothing works.
I like to pay monthly without auto updates as I adjust my plan based on my data usage for the previous month.
This has been such a consistent problem that I’m considering changing my network provider!
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Doesn’t work
App constantly has issues. I can’t sign in. Nor can I recover my account. And when I try to contact someone in the app, says “something went wrong”. Desktop is fine. Mobile experience is horrendous
Very annoying - constantly crashing
Tried to buy prepaid esim about 5 or 6 times and at the last screen before payment always crashes. Will have to take my money elsewhere
BUG, CRASH
I can not buy esim from the app, it's crashing, no way to buy.
Useless
This is my far the worst app I’ve ever used. Go through multiple steps to sign up and it takes you right back to the start. Absolutely useless
Michael Goritchan
Have paid my recharge and have receipt - app still says I have to recharge or will expire tomorrow
Receipt - 8jkpfjtk
Receipt - 8jkpfjtk