Forever reinstalling App
Terrible software. It drops out several times a week, but deleting and then reinstalling does fix it. I have not had this trouble with ANY other App on my iPhone.
The Bonaire heated works fine but the WiFi controller is shocking. Do not buy this product.
The Bonaire heated works fine but the WiFi controller is shocking. Do not buy this product.
Waste of money
Don’t waste your money on Bonaire or the app. I have had nothing but problems for 3 years with the system. The app is unreliable and when it does work has very little features than what was promised. The app always seems to stop responding on very hot days, public holidays or both. A lot of money wasted.
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Garbage
The only thing you could do is download the app you can’t sign in because it won’t accept any password
No connection to Google
No matter what they say, you cannot connect to Google assistant It doesn’t work
Don’t do it!
What a complete waste of money. Our builder talked us into “upgrading” to the fancy wifi model that is app controlled and will change your life… a few hundred dollars and absolutely NOTHING to show for it! Don’t waste your time or money on this! Heater installer has tried to overcome the issues, builder wants nothing to do with it, company are saying not their issue and no response from the help via the app or email . Would NOT recommend.
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Worst experience with almost no support available
This is one of the worst app ever seen with the wi-fi module proved to be useless. Paid $750 to one of Bonaire resellers to get the wifi module installed but the app to control the module remotely hardly works. The app is clumsy and slow and lacks basic functionality. 9 out of 10 times connection to the unit fails (both via cloud or local connect).
Logged out and then the password doesn’t work and password reset link never arrived. Waste of $750 and the poor reseller is still trying to resolve the issue instead of just taking this back to the company that made this flawed product. IF YOU ARE PLANNING TO GET ONE - PLEASE DO NOT GET THIS PRODUCT.
Logged out and then the password doesn’t work and password reset link never arrived. Waste of $750 and the poor reseller is still trying to resolve the issue instead of just taking this back to the company that made this flawed product. IF YOU ARE PLANNING TO GET ONE - PLEASE DO NOT GET THIS PRODUCT.
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My Climate version 2.0
I had a fair few issues with the original hardware version. Continuously dropping out and very laggy. Recently I had Richard at my home to install the V2 which was only released a few weeks ago, and it works like a dream. New setup procedure is simple and it just connects like it should. Has not failed now for over 4 weeks. Love that I can turn my heating on when on the way home from work. Good job Bonaire.
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App is unreliable and program function just doesn’t work at all
Not only is this difficult to set up, it is unrealiable - working one day and failing the next. In addition, there is a tab called “program” which looks like it allow you to program on off times, but never saves your programs so it is entirely useless.
Worked intermittently for years.. Now nothing
i Have had the my climate device installed for 3 years and hardly ever worked when i want to use it. I have to continuously reconnect it to home wifi. Now it wont connect to a deive or home network. Useless Device
Once it does work the app is very elegant that is the only positive
Once it does work the app is very elegant that is the only positive
Don’t waste your money!
Concept is fine but it just doesn’t work. Won’t work with any modern wifi network. Cont believe they sold the add on module. I had the installer come back and told everyone they installed just causes problems, and there’s no fix. Bonaire should refund all customers who bought the add on module!
Useless
Worked for two days then logged me out and I can’t get back in. Can’t even set up a new login. $660 for nothing
Do not waste money on Bonair!
Will never again buy bonair system, none of smart features work properly. Got it working once and even then always error executing commands.
You need to step up your game and invest into more reliable solution!
You need to step up your game and invest into more reliable solution!
Failure
For over a year I have been unable to use this due to hardware & other technical problems. Very poor customer service from Bonaire.
Worst app ever
App doesn’t allow me to log in, or even reset password. I spent money on wifi hardware for nothing!
if I could I’d give it a zero star rating?
if I could I’d give it a zero star rating?
My climate by Bonaire
Works better than the old app version, still has the lag when updating the app after a command is sent but hopefully this will improve with version upgrades.
Setup is a bit complicated as the unit is only 2.4ghz so you might have to deactivate the 5ghz WiFi to get it to start the setup Process but after that it seems to be stable once you turn 5ghz back on.
Would be good to see this issue for setup and stability streamlined to a simple process like setting up a google Chromecast.
Setup is a bit complicated as the unit is only 2.4ghz so you might have to deactivate the 5ghz WiFi to get it to start the setup Process but after that it seems to be stable once you turn 5ghz back on.
Would be good to see this issue for setup and stability streamlined to a simple process like setting up a google Chromecast.
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Still doesn’t work
Still won’t work, big waste of money
New app is working a treat
I had challenges with the old app, then the Bonaire team put me onto this one and we got it working perfectly. Can connect easily at home and away from home. Really enjoying the benefits of having WiFi control over the system.
