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My Club Med

My Club Med

by Club Med

46 ratings
49 reviews
🎬 Entertainment
✈️ Travel

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
July 26, 2014
Updated
June 14, 2022

Developer

Club Med
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❓5 answered
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About

Plan and organize your resort vacation before and during your stay. Discover resort information, activities, facilities, and book services. Enhance your trip with features like slope maps and webcams for mountain resorts.

✓Resort information and packing tips
✓Activity discovery and scheduling
✓Facility exploration and resort map
✓Spa and room service booking
✓Sport partner finder
✓Mountain resort features (slope map, weather, webcam)
Show original description

What users say about My Club Med

Reviews of My Club Med are mostly negative: the Travel app is rated 1.9/5 from 46 App Store ratings. What users like most: useful for previewing schedules, good for viewing GO team. Top complaints: app is broken/useless, glitchy and freezes. Summarized from real user reviews.

Positive things

  • 👍Useful for previewing schedules
  • 👍Good for viewing GO team
  • 👍Provides information on restaurants and kids clubs
  • 👍Can view reservation details
  • 👍Helpful for planning day

Negative things

  • 🐛App is broken/useless
  • 🐛Glitchy and freezes
  • 🐛Difficult to navigate
  • 🐛Lacks essential features
  • 🐛Outdated information
  • 🐛Login issues
  • 🐛Poor user experience
  • 🐛Not user-friendly
  • 🐛Outdated compared to website
  • 🐛Privacy settings not respected
  • 🐛Doesn't remember login
  • 🐛Inconsistent information
  • 🐛Crashes frequently
  • 🐛App doesn't open/load
  • 🐛Limited functionality
  • 🐛No ability to plan trips
  • 🐛Not all reservations can sign in
  • 🐛Poor search/filter
  • 🐛No resort map
  • 🐛No activity registration
  • 🐛Dining times not listed
  • 🐛Schedule not integrated with activities
  • 🐛Activities don't list location
  • 🐛Lacks customer status info
  • 🐛App from the Middle Ages
  • 🐛Schedule only shows future days
  • 🐛Practical info section blank
  • 🐛Travel dates wrong
  • 🐛502 gateway error
  • 🐛White text on white background
  • 🐛Paragraphs cut off
  • 🐛Stability issues
  • 🐛Jumps back to welcome screen
  • 🐛Splash/loading screen never goes away
  • 🐛Doesn't load on iPhone
  • 🐛Optimized experience not delivered
  • 🐛Doesn't find user/trip
  • 🐛Broken buttons/screens
  • 🐛Activities schedule only works once
  • 🐛Stuck on loading page
  • 🐛No time slot to choose for activities
  • 🐛Wasted opportunity for booking/directions
  • 🐛Information is wrong
  • 🐛Doesn't show trip at all
  • 🐛Blank trips section
  • 🐛Can't access anything after login
  • 🐛Doesn't have offline mode
  • 🐛Doesn't work on Android
  • 🐛Password reset doesn't work
  • 🐛Shows incorrect trip destination
  • 🐛Missing destinations
  • 🐛Useless when not updated
  • 🐛Ixtapa not listed
  • 🐛No reservation option
See all reviews

What's New in My Club Med

6.0.0

June 14, 2022

Corrections and optimizations made to the My Club Med application to meet our users' needs.

User reviews

Most RecentHighest RatedLowest Rated

No help and glitch

Well not a good app to use
Right now for ex the dress code does not show the week and is different from the website …
*F** fd**

No ability to plan for trip

This app does about as much as a brochure does. There is no ability to plan, explore or even plan one’s wardrobe in advance. Either Club Med flies by the seat of their pants and doesn’t plan ahead, or they have no respect for a travelers need to plan. Absolutely useless!
PPrivatelca

Don't Bother

What a sad excuse for an app. Since Club Med often puts more than one family in one reservation, not everyone can sign in. Looks like they just wanted to have an app and didn't care about particulars.
NENo Habla Espagnol

Useless

Trying to find a club in a particular area is impossible. There is no decent search or filter feature. Don’t bother downloading this one.
VVVF-OR

No good

This new version does not have a map of the resort! It freezes up.
GUgreat friendly useful
See 44 more reviews

Developer apps

Club Med Play
Club Med Play

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My Club Med Guide

by Club Med

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(224)

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See developer apps

User experience

🐞

Reported Bugs

50 issues

Dress code not showing week, different from website

Bug

Not everyone can sign in when multiple families in one reservation

Bug

No decent search or filter feature

Bug

New version does not have a map of the resort

Bug

App freezes up

Bug

Zero usable functionality

Bug

No way to register for activities

Bug

Times for dining not listed

Bug

Schedule not integrated with activities

Bug

Not all activities list a location

Bug

Doesn't give information of customer status

Bug

App is so broken and useless now

Bug

Can't look up information even with active reservation

Bug

Hard to navigate

Bug

Doesn't give wealth of information and ability to book things

Bug

Shows schedule for every day but today

Bug

App will not let me log in with provided credentials

Bug

App automatically kicked me out from seeing schedule/times on final day

Bug

Practical info section is blank

Bug

Travel dates are wrong

Bug

502 gateway error in My Room section

Bug

App is full of bugs since last update

Bug

Logon not working

Bug

App freezes on new iPhone

Bug

Paragraphs of text get cut off mid sentence

Bug

White text on a white background

Bug

Stability issues as the app crashes frequently or jumps back to the welcome screen

Bug

App just doesn’t work, splash/loading screen never goes away

Bug

App won’t even open

Bug

Does not load on iPhone

Bug

App is not even launching anymore

Bug

Broken buttons and broken screens

Bug

App no longer works after first use, requires delete/reinstall

Bug

App won’t load after new version download

Bug

App doesn’t work since last update, stuck on loading page

Bug

Privacy settings are turned back on automatically

Bug

No time slot to choose for activities

Bug

App doesn’t remember you, requires re-login daily

Bug

Doesn’t work on Android

Bug

Information is wrong (e.g., archery time)

Bug

Can’t access anything when logged in, everything goes blank

Bug

Doesn’t show trip at all

Bug

Goes to trips and is blank

Bug

Can’t find user or trip

Bug

Insane amount of bugs

Bug

Login failure, won't let me log in

Bug

Password reset sends gibberish, not a password

Bug

App shows incorrect trip destination

Bug

App doesn't have destinations listed that are on website

Bug

App is useless when not up to date

Bug
✨

Requested Features

27 requests

Add nightly menu theme to schedule

Feature

Add reservation option

Feature

Add Crazy Sign videos

Feature

Include schedules for daily activities like tennis and golf lessons

Feature

Add offline mode

Feature

Improve search and filter features

Feature

Integrate schedule with activities

Feature

List activity locations

Feature

Show customer status information

Feature

Allow planning for trips

Feature

Allow planning wardrobe in advance

Feature

Allow users to add activities to their schedule

Feature

Add dark mode option

Feature

Add advanced analytics dashboard

Feature

Add map of the resort

Feature

Allow booking activities through the app

Feature

Provide directions to activities

Feature

Allow pre-payment for activities

Feature

Improve login procedure

Feature

App should remember login

Feature

Add dress code and specialty events listings

Feature

Show all days of the week for restaurant times

Feature

Improve navigation

Feature

Show all activities and their times

Feature

Make app more useful for planning

Feature

Add interactive map

Feature

Add ability to book spa massages

Feature

FAQ

What does the My Club Med app do?

The My Club Med app helps you prepare for and organize your resort vacation. It provides information about your resort, allows you to discover and plan activities, find facilities, and book services like spa treatments or room service. For mountain resorts, it offers specific features like slope maps and webcams.

What are the key features of My Club Med?

Key features include accessing resort information, discovering and scheduling activities, finding facilities on a resort map, booking exclusive services like spa or room service, finding sport partners, and specialized tools for mountain resorts such as slope maps and live webcams.

Is My Club Med free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or in-app purchases.

Who is the target audience for My Club Med?

This app is designed for individuals and families who are planning or are currently on a vacation at a Club Med resort. It aims to enhance their travel experience by providing tools for preparation and on-site organization.

What kind of use cases does My Club Med support?

The app supports use cases such as pre-trip planning (packing, understanding resort offerings), on-site activity management (booking, finding partners), and making the most of resort amenities and services. It's particularly useful for families looking to organize their vacation efficiently.