No help and glitch
Well not a good app to use
Right now for ex the dress code does not show the week and is different from the website …
Right now for ex the dress code does not show the week and is different from the website …
No ability to plan for trip
This app does about as much as a brochure does. There is no ability to plan, explore or even plan one’s wardrobe in advance. Either Club Med flies by the seat of their pants and doesn’t plan ahead, or they have no respect for a travelers need to plan. Absolutely useless!
Don't Bother
What a sad excuse for an app. Since Club Med often puts more than one family in one reservation, not everyone can sign in. Looks like they just wanted to have an app and didn't care about particulars.
Useless
Trying to find a club in a particular area is impossible. There is no decent search or filter feature. Don’t bother downloading this one.
No good
This new version does not have a map of the resort! It freezes up.
Extremely limited
This app looks nice but has almost zero usable functionality. There is no map of the resort (nor are there maps AT the resort), there is no way to register for activities through the app, the times for dining are not listed, and the schedule is not integrated with activities - if you click into an activity you like you have to “like” it then go look at the listed schedule to see what time it’s taking place. Also not all activities list a location.
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Whats the problem???
You had problems on the preview version of the app now it don’t even give the information of the status of your customer!!!!! It looks like to be older than the other one!!!
Terrible
Awful new application. Why don’t you invest in good developers? This app seems from the Middle Ages. Previous version was a little better
Could it BE any more broken?
The app is so broken and useless now. I can’t look up information even with the active reservation!
Bring back the old version of the app
This new version is awful it's hard to navifgate and doesn't give you the wealth of information and ability to book tho gs like the old one
Fix this one bug!
The app shows you the schedule for every day but today. Very annoying bug. Says “Your resort program will be available soon for this category.”
Horrible app
The app will not let me log in with the credentials provided. Just stupid. Doesn’t make me feel great about booking with Club Med if they cannot get the app to work.
Major changes = major failure
I had the club med app last year for our trip and it was amazing, so I’ve had a lot to compare it to. The app they have no is absolutely terrible…
No interactive map, actually no in app map at all! So better take a photo of the map board when you first arrive!
Scrolling through the activity list is glitchy. It jumps around as you scroll or things are out of order.
The time information for the restaurants are completely wrong. It says one thing in the brief description (completely incorrect times.) Once you click the actual restaurant it says something completely different in the description (which are the correct times) but then as you scroll for more info, it has a list of the days of the week, once again with completely incorrect time information!
You can’t add anything to your schedule which was a feature I loved last year. Instead you have to keep jump scrolling through the daily itinerary you know you aren’t interested in to refind what you are interested in doing.
No where did it have any of the dress code or specialty events listed. I would’ve participated in the dress code if I had known.
The app automatically kicked me out from seeing any information about the schedule or times the morning of our final day. (Even though club med always you to stay there entire day you check out.) So when I woke up at 5am and wanted to see what time the breakfast started or check if morning yoga was still in the same area, I wasn’t able to see anything. Check out isn’t until 11am and I’m running blind on what’s available to me.
Just overall way more difficult when compared to the app I remember last year. And even if this was the first time experiencing this app, I would give it a low rating. Too many glitches and misinformation listed.
No interactive map, actually no in app map at all! So better take a photo of the map board when you first arrive!
Scrolling through the activity list is glitchy. It jumps around as you scroll or things are out of order.
The time information for the restaurants are completely wrong. It says one thing in the brief description (completely incorrect times.) Once you click the actual restaurant it says something completely different in the description (which are the correct times) but then as you scroll for more info, it has a list of the days of the week, once again with completely incorrect time information!
You can’t add anything to your schedule which was a feature I loved last year. Instead you have to keep jump scrolling through the daily itinerary you know you aren’t interested in to refind what you are interested in doing.
No where did it have any of the dress code or specialty events listed. I would’ve participated in the dress code if I had known.
The app automatically kicked me out from seeing any information about the schedule or times the morning of our final day. (Even though club med always you to stay there entire day you check out.) So when I woke up at 5am and wanted to see what time the breakfast started or check if morning yoga was still in the same area, I wasn’t able to see anything. Check out isn’t until 11am and I’m running blind on what’s available to me.
Just overall way more difficult when compared to the app I remember last year. And even if this was the first time experiencing this app, I would give it a low rating. Too many glitches and misinformation listed.
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Bring back the old version!
This thing is not ready for prime time. The practical info section is blank, travel dates are wrong, 502 gateway error in My Room section. It’s a mess. Back this thing out now and go back to the last version.
Full of bugs
Since last update the app is full of bugs.
Logon not working
Logon not working app freezes on new iPhone
Half baked
Seems like they didn't finish before publishing the app. Paragraphs of text get cut off mid sentence or there is white text on a white background. There also seems to be some stability issues as the app crashes frequently or jumps back to the welcome screen.
Great
It’s amazing but you need internet but recommend it a lot!
Broken
This app just doesn’t work, you open it and get some sort of splash/loading screen that never goes away. Tried it on my wife’s phone with the same results.
App won’t even open
I just downloaded the app and it won’t even open.
