My CUPRA App User Reviews

Top reviews

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I find this app incredibly useful, but I believe the App needs a closer eye on when updates from Apple are applied. Recently updated to iOS 26.5.2 - can’t say it’s that for certain but it’s the only recent change I can determine. Can’t check charging or start it. Air con not available for remote activation. I just have “Services” section with nothing below. Paid for the Cupra connect start of July. Can this be sorted please? Feel like it’s a wasted service I’ve bought.
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Not that good

Setup app with my brand new cupra Leon, was all good for a few days but now app shows I have done 24k mileage when I have done a total of 900 miles in my new car??? Which in turn is stating I need an oil
Service already, not very good.
Reset the app and infotainment system and still reads incorrect total distance covered.
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Offline?

This app has worked ok for the past few weeks but has been offline for a few days with a “service deactivated” message, so the app is completely useless.

Very average

Not a particularly good car app, and a real faff to load.
Not a patch on my wife’s Mini app.
Could and should do better, can’t see me using it.

Lacking

I used to have a Tesla and this app massively lacks in comparison. The three biggest things missing are :
1. Being able to use your phone as a key.
2. In lieu of the above, being able to start the car through the app.
3. Not having a reading on current temperature in car. With that, you can decide whether you need to turn on the climate remotely or not.

The one thing it has over the Tesla is the remote parking feature, but this flat out doesn’t work.

2 stars giving as it does allow me to see current charge and the remote climate does work, but that’s it.
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very good app

very good app, alert send straight away when something happens, love the car and the app

Locked down data - lets all move to Polestar

They have locked down API access to force people to pay. This has broken home assistant integration for me. Luckily my lease is up in 7 months and I’m already specking out my polestar. I suggest everyone does the same.

App not working

App has suddenly stopped working on the newest version. Was fine until yesterday now it just has the cupra badge loading and doesn’t do anything. Same as the widget

Update Has broken app

The app is still broken. I’ve uninstalled it, reinstalled it… several times but it just never opens. Completely dead. iPhone 16 Pro

Bien mais…

Super ergonomique mais c’est dommage qu’on ne puisse pas choisir chauffage ou climatisation. Le mode ventilation ne sert pas à grand chose…
Il serait bien de mettre chauffage au maximum ou climatisation au maximum (pendant 10 minutes).
Merci d’avance aux développeurs

Response from developer

Hello! Thank you very much for your feedback. We appreciate your suggestions and will pass them on to our developers who are constantly working on improving the app. We apologize for the inconvenience. Best regards!

Update Has broken app

The recent update today seems to have broken the app. I only have a Cupra logo line drawing rotation after opening the app…. That never ends, just cycles through the logo time and time again so you can never get into it

Improved

This app is informative and can be useful. Having information about mpg or parking location is helpful. I found the Seat Connect app terribly unreliable so I reserve judgement here. Including it for the first three years of car ownership and not two acknowledges the rough ride customers have had with it and Cupra should be congratulated on this. It’s functionality remains insufficient to warrant paying for it, particularly as it facilitates Seat/Cupra connectivity with its customers. I will update later with more yes.
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App won’t open

My car profile disappeared from the car. I’ve tried to sign in the app but the app won’t respond (on iPhone) I’ve deleted the app and tried to download again. All I get is the app drawing the CUPRA logo and nothing else. Any help available?

Cupra

Very good app love how I can control the car from my app and lets me know where my car is parked

Sehr nützlich

Lade- und Klimatisierungsmanagement funktioniert sehr gut. Infos über Verbräuche, Ladezustand, usw sind zuverlässig. Es gibt ein Darstellungsproblem in der iPhone-App beim Seitwärts-Scrollen (die iPad-App zeigt alles an).

Response from developer

Hallo! Es ist großartig zu hören, dass du mit der App zufrieden bist. Dein Kommentar gibt uns neue Energie, um weiter zu innovieren und uns zu verbessern. Vielen Dank für dein Vertrauen und dass du deine positive Erfahrung mit uns teilst. Herzliche Grüße!

Übersichtlich und praktikabel

Grundsätzlich gibt es wenig zu meckern. Der Funktionsumfang ist super, nicht überladen. Die Reaktionszeiten sind ebenfalls gut. Allerdings beschwert sich die App jetzt plötzlich über eine fehlende Netzwerkverbindung… kann aber eigentlich nicht sein, da ich Ladezustand und Reichweite sehe, aber z.B. die Laderoutine nicht mehr einstellen kann. Wo ist das Problem?
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Response from developer

Hallo! Es freut uns zu hören, dass du die App nützlich findest. Wir danken dir für dein positives Feedback und entschuldigen uns für die Unannehmlichkeiten. Sollten deine Probleme weiterhin bestehen, wende dich bitte an cupradigitalsupport@cupraofficial.com. Füge auch deine VIN und eine kurze Beschreibung des Problems an. Mit freundlichen Grüßen!

Apple Watch

L’application est top, il manque la possibilité de l’avoir sur la Watch comme l’application Audi. J’espère une Màj !

Response from developer

Hello! Thank you very much for your comment and positive review. We're glad to hear you like the app. We’ve noted your suggestion and will share it with our developers. Best regards!

Charging History.

New to the Cupra Born but the app is pretty good.No issues as yet.I like the charging history that was recently added where you can see how many KW’s are added along with length of charge ect.Think it would be a good idea if you had the option of adding your own home charge rate into it.I can see there’s a total price on each session,obviously it’s at no cost but maybe an idea to give you the option of adding your home charge rate?Bar that it’s all good 👍
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Light mode stopped working.

The app used to work great, but following the last update Light mode stopped working. It makes it really difficult to use for more than a couple of minutes if you have eye sight problems.

Hope this is fixed quickly, support for Light/Dark mode is a basic accessibility feature.

Gaining EV Experience

At last - got rid of the man with the red flag walking in front!
. . . this Cupra Born is such a pleasure to drive.