Cormilla
I love the chicken hospital they take good care of my nonverbal baby
Otc1191
I enjoy being able to contact my doctors , read my test results and make appointments either in person or video conference. You don’t have to call and wait for someone to answer or be sent to someone else .
My Duke Health is a great app for health
I recently tried to consolidate my health information. I was able to get Duke and My Atrium put together.
I have to call about MyCart (for the fifth time). I decided to go to a local doctor for one branch of my health. I can’t see that doctor. Duke My Health has always been great!!!
I have to call about MyCart (for the fifth time). I decided to go to a local doctor for one branch of my health. I can’t see that doctor. Duke My Health has always been great!!!
Charges without permission
They add charges for screening questions for checkups when there shouldn’t be a copay. They also do not inform you or give you an option to decline.
Pretty well made
I will say that the website is pretty well made and allows you to check in your visitation, including having all your information about your medical records. Only issue really is the “making an appointment” or requesting one for the next check up over the app.
Waiting times are uncalled for at the eye center on Page road
Waited for 2 hours at airport eye center
Complete Confidence.
I am so grateful and feel at ease and confident in the Duke Health system. I have been there for foot surgeries and Cardiac visits, studies, tests, and ultimately open heart surgery. Two stents, aortic valve replacement, and follow up care including cardiac rehab referral. I am especially grateful as I live 3 hours away and this is the best care for me so worth every road minute. The health care people are so awesome and terrific and deliver mind, body, and soul care. I am so grateful for the Duke Health system .
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Health app that actually works!!
Amazing app that actually works, shows everything you need to know and allows real easy communication with providers and support team
Great App
The best medical app I have ever utilized, and one of the best apps period.
Wants You to Answer Same Questions for Multiple Related Visits
The app allows check in with Face ID. Other My Duke on line entries do not or I cannot figure out. Hard to find things on the app/website. The app/website wants you to check in three times for related oncology visits. Overall difficult to use.
Easy to use
Great implementation of MyChart. Love the check-in using location.
Missing information
I have visited my Novant Health pcp at CarolinaFamilyPractice&SportsMedicine at least twice since 1/1/26 & there is no evidence I was there.
I never received an After Visit Summary nor Clinic Notes that I can see and print for my records.
Please investigate and correct.
Every nickname I choose is taken.
I never received an After Visit Summary nor Clinic Notes that I can see and print for my records.
Please investigate and correct.
Every nickname I choose is taken.
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Duke Cancer Center- Brain and Spinal Metastasis department
Dr. John Carlo Barr-Neurosurgeon / Dr. Alder- Thoracic Oncology/ Dr.Kirkpatrick- Radiation Oncology and Nurse Navigator, Bonnie
My husband’s team at Duke Cancer Center- Brain and Spine Metastasis department are exactly what we were looking for with his diagnosis. My husband was diagnosed with stage 4 metastatic non-small cell lung cancer (adenocarcinoma with bone metastasis) on 5/22. We reached out to Duke after our initial oncologist immediately started off with questionable actions. He told us that there would be a 14- day hold on requesting his biopsy tissue to be tested for mutations and bio-markers that determine his treatment options. I immediately researched this and discovered that this rule did not apply to my husband.. He did not have Medicaid or Medicare and there had been an exemption for outpatient procedures since 2018. It took multiple days to get him to order the test—-then more delays while it was tested. I can’t imagine how many patients have had to delay treatment due to this incompetency. We requested a second opinion at Duke. Initially, we were given an appointment that we felt like was not conducive to my husband’s diagnosis. I reached out with my concerns and immediately we were scheduled to be seen by a team of oncologists since his diagnosis involved multiple body symptoms. Each provider we saw that day (Dr. Alder, Dr. Barr, Dr.Kirkpatrick) provided the person -centered care all patients deserve—instead of a number. Their collaboration was impressive and gave us the confidence we needed during this horrific time in our life. We are confident in our decision to be seen by their team as our primary providers and have their care plans implemented at our local cancer center. Since the first appointment, we have experienced wonderful follow through with their Nurse Navigator, Bonnie. We had imaging done today and already have a virtual appointment with Dr. Barr on Monday morning to go over the results. Bonnie Is an absolute angel to our family. She provides authentic care and her expertise is unmatched! Her communication is consistent and her patience is truly appreciated as we try to navigate our new reality. The diagnoses alone is difficult and overwhelming. She Is the first professional, alongside the Brain and Spine Metastasis team that has followed through with what she says without making us feel guilty for asking questions. We would give anything to have someone like her at our local center. She is patient and understanding with our nerves and fears being all over the place! I know that she is going to help us navigate this horrific earth shattering diagnoses. I’m terrified, but I know that she will make this new reality for us as smooth as it possibly could be.
We highly recommend this team!
Leanne and David Robbins
My husband’s team at Duke Cancer Center- Brain and Spine Metastasis department are exactly what we were looking for with his diagnosis. My husband was diagnosed with stage 4 metastatic non-small cell lung cancer (adenocarcinoma with bone metastasis) on 5/22. We reached out to Duke after our initial oncologist immediately started off with questionable actions. He told us that there would be a 14- day hold on requesting his biopsy tissue to be tested for mutations and bio-markers that determine his treatment options. I immediately researched this and discovered that this rule did not apply to my husband.. He did not have Medicaid or Medicare and there had been an exemption for outpatient procedures since 2018. It took multiple days to get him to order the test—-then more delays while it was tested. I can’t imagine how many patients have had to delay treatment due to this incompetency. We requested a second opinion at Duke. Initially, we were given an appointment that we felt like was not conducive to my husband’s diagnosis. I reached out with my concerns and immediately we were scheduled to be seen by a team of oncologists since his diagnosis involved multiple body symptoms. Each provider we saw that day (Dr. Alder, Dr. Barr, Dr.Kirkpatrick) provided the person -centered care all patients deserve—instead of a number. Their collaboration was impressive and gave us the confidence we needed during this horrific time in our life. We are confident in our decision to be seen by their team as our primary providers and have their care plans implemented at our local cancer center. Since the first appointment, we have experienced wonderful follow through with their Nurse Navigator, Bonnie. We had imaging done today and already have a virtual appointment with Dr. Barr on Monday morning to go over the results. Bonnie Is an absolute angel to our family. She provides authentic care and her expertise is unmatched! Her communication is consistent and her patience is truly appreciated as we try to navigate our new reality. The diagnoses alone is difficult and overwhelming. She Is the first professional, alongside the Brain and Spine Metastasis team that has followed through with what she says without making us feel guilty for asking questions. We would give anything to have someone like her at our local center. She is patient and understanding with our nerves and fears being all over the place! I know that she is going to help us navigate this horrific earth shattering diagnoses. I’m terrified, but I know that she will make this new reality for us as smooth as it possibly could be.
We highly recommend this team!
Leanne and David Robbins
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My Chart
User friendly. Love it.
Un servicio 10/10
Un servicio de 10/10
Duke primary picket road
Wonderful staff, amazing doctor
My Dr. H and the 2 LIVE CREW! I love you Tori and Marina and Dr. Hanselman.
I want to say thanks for EVERYTHING you guys have done for me… and do for me. Words could never express my gratitude and love for each of you… you’re the BEST hands down in my book! I wouldn’t trade you guys for ANYTHING! My life is sooo much better and brighter because of each of you and the team. I love you all dearly and always… Again, thanks for making me better!
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Excelente
Es la mejor aplicación de salud
Very Navigable Health App!
I am impressed by how easy it is to navigate within this app and send messages to my Drs and nurses.
DukeMyChart unread by Health care providers/Excessive emails
When I have an appointment I will recieve at least 10 emails telling me to complete items on MyChart, like checking in, notifying them of my location, reminders of the appointment, updating my information, etc.,
but when I sent a note to Dr. Gehtman about my treatment, in this case about Wegovy, he never read it prior to my appointment. These Doctors are overworked I think. I also wonder if Duke is selling my personal information because I'm usually deluged with ads on my email right after a visit.
In addition, it seems strange that I should pay $6000 (roughly) per year in premiums to see the Doctor once or twice annually, so I don't see the value in DukeMed, but maybe that's a function of the State Employees Health plan..When I queried Dr. Gehtman about this he told me that people spend 90% of their healthcare money in the last 10% of their life, which I did not feel like that addresses the issue.
Please respond to this as a check to see if anyone reads the MyChart.
Really trying to help,
Erich
but when I sent a note to Dr. Gehtman about my treatment, in this case about Wegovy, he never read it prior to my appointment. These Doctors are overworked I think. I also wonder if Duke is selling my personal information because I'm usually deluged with ads on my email right after a visit.
In addition, it seems strange that I should pay $6000 (roughly) per year in premiums to see the Doctor once or twice annually, so I don't see the value in DukeMed, but maybe that's a function of the State Employees Health plan..When I queried Dr. Gehtman about this he told me that people spend 90% of their healthcare money in the last 10% of their life, which I did not feel like that addresses the issue.
Please respond to this as a check to see if anyone reads the MyChart.
Really trying to help,
Erich
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