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My etisalat

My etisalat

Etisalat Egypt

22K ratings
510 reviews
With Ads
🔧 Utilities
💼 Business
Free
With Ads

Details

  • Released
  • Updated
  • October 7, 2012
  • October 8, 2026

Features

Developer

Etisalat Egypt
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About

Manage your mobile account, including tracking balances, recharging, and paying bills. Discover exclusive offers, gifts, and benefits, and access a range of new services from online shopping to banking.

✓Track balance
✓Recharge and pay bills
✓Redeem exclusive offers
✓Access gifts and benefits
✓Online shopping services
✓Banking services
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What users say

Summarized from real user reviews of My etisalat. Based on 22K reviews and a 4.1/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Reasonable and easy to use
  • 🚀Convenient to manage account
  • 💡Helpful for monitoring usage and renewal dates

Negative things

  • 🐛Crashes frequently
  • 🐛Inconsistent behavior and data display
  • 🔒Security issues with account management
  • 🔋High data consumption
  • 🤯Poor customer service and unresolved issues
See all reviews
+1

What's New in My etisalat

37.1.1

October 8, 2026

Meet the new My etisalat experience! We’ve refreshed the app with a modern new design, a redesigned homepage, simpler navigation, and easier access to your everyday services. Enjoy a smoother experience across payments, telecom services, shopping, offers, and more. Update the app and enjoy new My etisalat experience today.

More

User reviews

Most RecentHighest RatedLowest Rated

ABSOLUTE GARBAGE

The biggest problem with internet service in Egypt is still the lack of unlimited internet packages. In 2026, it’s frustrating that customers have to constantly monitor their usage, buy extra quota, and worry about running out of data before the end of the month.
DequaviousDemarcusDequaviousDemarcus

كفر العلو الشهيد

محفظة
ملكً محمدملكً محمد

أسوء خدمه بصراحه

أسوء خدمه أسوء خدمه عملاء أسوء ابلكيشن
joewahabjoewahab

مطروح

أسوأ خدمة عملاء
ازاي وانا في الانتظار يتخصم مني ٦٠ قرش ف الدقيقه وانا لسا معرضتش مشكلتي
باي منطق انت تسرق الرصيد وانا لسا مستقطع من وقتي ومستني حد من خدمة العملاء يرد عليا وفي الاخر يتخصم الرصيد
شركة نصابه واسوأ تجربه
Salah sanosySalah sanosy

تغيير الباقه الي ٣٠ جنيه بدلا من ٦٤٠ السفري الي الخارج

انا اطلب منكم تغير الباقه الي ٣٠ جنيه لوجودي خارج مصر بدلا من ٦٤٠ جنيه لحين عودتي من الخارج شكرا لتعاونكم بقالي اكثر من شهر بحاول تغير الباقه مفيش اي رد من المسؤلين
sanasonananasaadsonasanasonananasaadsona
See 505 more reviews

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User experience

🐞

Reported Bugs

3 issues

App freezes during login process

Bug

Incorrect data display for usage and balance

Bug

Unexpected charges and deductions from account

Bug
✨

Requested Features

4 requests

Support for new iPhone screen sizes

Feature

Add dark mode option

Feature

Improve account management and balance tracking

Feature

Better integration with international credit/debit cards

Feature

FAQ

What can I do with the My e& - EG app?

The app allows you to track your mobile balance, recharge your account, and pay your bills. You can also redeem exclusive offers, gifts, and benefits. Additionally, it provides access to new services like online shopping and banking.

Is the My e& - EG app free to use?

Yes, the application is available for free. There are no charges to download or use the core features of the app.

What kind of offers and benefits can I find?

The app provides access to exclusive offers, gifts, and benefits tailored for e& Egypt customers. These can range from discounts to special promotions on various services.

What services are available besides mobile account management?

Beyond managing your mobile account, the app integrates new services such as online shopping and banking. This offers a consolidated platform for various digital needs.